The Relationship Between Organizational Citizenship Behavior and Work Engagement: The Example of Sports Park Employees

Year 2025, Volume: 8 Issue: 1, 45 - 57

Mehmet Akif Filiz , Mehmet Kargün

https://doi.org/10.55142/jogser.1655170

Abstract

Employees are among the most important factors for organisations to achieve their goals and objectives. Employees' commitment to work and organisational citizenship behaviours are important for both employees and organisations. Accordingly, the research aims to examine the relationship between organisational citizenship behaviours and the work engagement of Sports Park employees. The research was designed by adopting the correlational research design, which is among the quantitative research methods. The G-power 3.18 statistical program was used to determine the research group. A total of 204 employees, 134 males (65.7%) and 70 females (35.7%), participated in the research. Organisational Citizenship Behaviour Scale and Utrecht Work Engagement Scale were used as data collection tools. The data obtained from the participants were analysed using the IBM SPSS package programme. It was found that there were positive, significant relationships between the work engagement scale and the sub-dimensions of the organisational citizenship behaviour scale, namely formal role behaviour, organisational voice, and helping. On the other hand, it was determined that 35.6% of the variance in the dependent variable was explained by the independent variables. As a result of the research, it was concluded that as the organisational citizenship behaviours of the employees increase, their commitment to work may also increase.

Keywords

Work Engagement, Behavior, Organizational Citizenship

Örgütsel Vatandaşlık Davranışı ile İşe Bağlılık Arasındaki İlişki: Spor Parkı Çalışanları Örneği

Abstract

Örgütlerin hedef ve amaçlarına ulaşabilmesi için çalışan en önemli etkenler arasında yer almaktadır. Çalışanların işe bağlılıkları ve örgütsel vatandaşlık davranışları hem çalışan hem örgüt açısından önemli bir konumdadır. Bu doğrultuda araştırma, Spor Parkı çalışanlarının işe bağlılıkları ve örgütsel vatandaşlık davranışları arasındaki ilişkiyi incelemeyi amaçlamaktadır. Araştırma nicel araştırma yöntemleri arasında yer alan korelasyonel araştırma deseni benimsenerek tasarlanmıştır. Araştırma grubunun belirlenmesinde G-power 3.18 istatistik programından faydalanılmıştır. Araştırmaya 134’ü erkek (%65.7), 70’i kadın (%35.7) olmak üzere toplam 204 çalışan katılım sağlamıştır. Araştırma kapsamında Örgütsel Vatandaşlık Davranışı Ölçeği ile Utrecht İşe Bağlılık Ölçeği veri toplama aracı olarak kullanılmıştır. Katılımcılardan elde edilen veriler IBM SPSS paket programından faydalanılarak analiz edilmiştir. İşe bağlılık ölçeği ile örgütsel vatandaşlık davranışı ölçeği alt boyutlarından biçimsel rol davranışı, örgütsel ses ve yardımseverlik arasında pozitif yönlü anlamlı ilişkilerin olduğu bulgusuna ulaşılmıştır. Diğer yandan bağımlı değişkendeki %35.6’lık varyansın bağımsız değişkenler tarafından açıklandığı tespit edilmiştir. Araştırma sonucunda çalışanların örgütsel vatandaşlık davranışları arttıkça işe bağlılıklarının da artabileceği sonucuna ulaşılmıştır.

Keywords

İşe Bağlılık, Davranış, Örgütsel Vatandaşlık

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