Karamanoğlu Mehmetbey Üniversitesi Sosyal Ve Ekonomik Araştırmalar Dergisi

2147-7833

Karamanoglu Mehmetbey University

ÜÇ BOYUTLU BİR YAKLAŞIM OLARAK ÖRGÜTSEL TÜKENME

Durna

Veysel EREN Ufuk

Durna

Ufuk

03 01 2006

2006 1 40 51 08 07 2015

2015

Karamanoglu Mehmetbey University Journal of Social and Economic Research

Tükenme, insanlarla yoğun iletişim gerektiren meslek gruplarında çalışanlarda görülen bir meslek hastalığıdır. Yapılan işten kaynaklanan stresle başa çıkamama sonucunda ortaya çıkan fiziksel ve duygusal bir olgu olan tükenmenin, duyarsızlaşma, duygusal tükenmişlik ve azalan kişisel başarı olmak üzere üç boyutu bulunmaktadır. Bu çalışma Niğde İlinde Milli Eğitim ve Sağlık çalışanlarında tükenmişliğin boyutunu ve nedenlerini araştırmayı amaçlamıştır. Maslach Tükenmişlik Ölçeği kullanılarak hazırlanan anketin uygulanması sonucunda elde edilen bulguların analizinden, çalışanlarda tükenmenin üç boyutu arasında ilişki bulunduğu ortaya çıkmıştır

Sağlık ve Eğitim Çalışanları Tükenmişlik Tükenmişliğin boyutları

BOYD, Brenda J., SCHNEIDER, Nancy I. (1997); “Perceptions of the Work and Burnout in Canadian Child Care Providers”, Journal of Research in Childhood Education, Vol. 11, No. 2, 171–180.

BÜSSING, Andre, GLASER, Jürgen (2000); “Four-Stage Model of the Core Factors of Burnout: The Role of Work Stressors and Work-Related Resources”, Work & Stress, Vol. 14, No. 4, 329–346.

ÇOKLUK, Ömay (2000); “Örgütlerde Tükenmişlik”, Elma CEVAT, Demir KAMİLE (Ed.), Yönetimde Çağdaş Yaklaşımlar, Anı Yay., Ankara, 109-133.

DIERENDONCK, Dirk van, SCHAUFELI, Wilmar B., BUUNK, Bram P. (2001); “Towards a Process Model of Burnout: Results from a Secondary Analysis”, European Journal of Work and Organizational Psychology, Vol. 10, Num. 1, 41–52.

EKERBİÇER, Hasan, ÇELİK, Mustafa, ARAL, Murat, BUĞDAYCI, Resul (2004); “Kahramanmaraşta Çalışan Hekimlerde Mesleksel Tükenmişlik Düzeyi ve Bazı Kişisel Özelliklerle İlişkisi”, http://www.dicle.edu.tr∼halks/yedi%207.htm

ELLOY, David F., TERPENING Willbann, KOHLS, John (2001); “A Casual Model of Burnout Among Self-Managed Work Team Members”, The Journal of Psychology, Vol. 135, Num. 3, 321–334.

EVANS, Brian K., FISCHER, Donald G. (1993); “The Nature of Burnout: A Study of The Three-Factor Model of Burnout in Human Service and Non-Human Service Samples”, Journal of Occupational Psychology, Vol. 66, 29–38.

HUARNG, Adam S. (2001); “Burnout Syndrome Among Information System Professionals”, Information Systems Management, Spring, Vol. 18, Is. 2, 15–20.

JANSSEN, Peter P. M., WILMAR, B. Schaufeli, HOUKES, Inge (1999); “Work- Related and Individual Determinants of The Three Burnout Dimensions”, Work & Stress, Vol. 13, No. 1, 74–86.

KALIMO, Raija, PAHKIN, Krista, MUTANEN, Pertti, TANNER, Salla Toppinen (2003); “Staying Well or Burning Out at Work: Work Characteristics and Personal Resources as Long-Term Predictors”, Work & Stress, April-June, Vol. 17, Num. 2, 109–122.

LEITHER, Michael P., MASLACH, Christina (2001); “Burnout and Quality in a Sped- up World”, Journal for Quality & Participation, Summer, Vol. 24, Iss. 2, 48–51.

LINGARD, Helen (2003);“The Impact of Individual and Job Characteristics on Burnout Among Civil Engineers in Australia and the Implications for Employee Turnover”, Construction Management and Economics, 21, 69 – 80.

MASLACH, Christina, SCHAUFELI, Wilmar B., EITER, Michael P. (2001); “Job Burnout”, Annual Review Psychology, 52, 397 – 422.

MASLACH, Christina (2003); “Job Burnout: New Directions in Research and Intervention”, Current Directions in Psychological Science, Oct., Vol. 12, Iss. 5, 189– 192.

OPLATKA, Izhar (2002); “Women Principals and the Concept of Burnout: An Alternative Voice?”, International Journal of Leadership Education, Vol. 5, No. 3, 211– 226.

PATTON, Wendy, GODDARD, Richard (2003); “Psychological Distress and Burnout in Australian Employment Service Workers: Two Years On”, Journal of Employment Counseling, March, Vol. 40, 2–15.

PELTZER, Karl, MASHEGO, Tereso Anne, MABEBA, Matlala (2003); “Short Communication: Occupational Stress and Burnout Among South African Medical Practitioners”, Stress and Health, Vol. 19, 275–280.

RICHARDSEN, Astrid M., MARTINUSSEN, Monica (2004); “The Maslach Burnout Inventory: Factorial Validity and Consistency Across Occupational Groups in Norway”, Journal of Occupational and Organizational Psychology, Vol. 77, 377–384.

TUĞRUL, Belma, ÇELİK Eylem (2002); “Normal Çocuklarla Çalışan Anaokulu Öğretmenlerinde Tükenmişlik”, The On-Line Version Of Journal Of Qafqaz Unıversıty, Num. 9, Spring, http://www.qafqaz.edu.az/journal/index00.html, 24.12.2004.

WEISBERG, Jacob, SAGIE, Abraham (1999); “Teachers’ Physical, Mental, and Emotional Burnout: Impact on Intention to Quit”, The Journal of Psychology, Vol. 133, Num. 3, 333–339.

WINSTANLEY, Sue, WHITTINGTON, Richard (2002); “Anxiety, Burnout and Coping Styles in General hospital Staff Exposed to Workplace Aggression: a Cyclical Model of Burnout and Vulnerability to Aggression”, Work & Stress, Vol. 16, No. 4, 302–315.