Abstract
In traditional way of meal ordering process at a
restaurant, firstly customers browse through the restaurant menu and then they
wait for a waiter to come and take their orders. This procedure can be slow and
decrease customer satisfaction during busy hours. Moreover, it is prone to
human made mistakes. Automated systems can be used to optimize procedures by
means of minimizing human made mistakes, decreasing waste of paper and thus
making ordering procedures more time and cost efficient. There have been numerous
attempts to automate ordering process in restaurants in recent years. For
example, having a tablet PC on each restaurant table is one of the most popular
solutions in the market while it is not cost effective since it requires many
tablets. In this paper, we have designed and implemented an automation solution
which benefits from WiFi’s captive portal feature on mobile device of
restaurant customers. In the proposed system, customers just need to connect
restaurant’s open WiFi from their table without waiting for a waiter to come
and take their orders. Once their connection succeeds, customers will be
directly forwarded to the web page on cloud server where they can browse
through a menu and submit their orders without installing any application or any
change in their mobile device. Each customer is identified by their WiFi card’s
MAC address which is reported to cloud server by lightweight software that runs
on WiFi access point (AP) together with their received signal strength (RSSI)
level and restaurant identification code. System is designed to scale easily to
multiple restaurants placing configured WiFi AP on each restaurant using same
cloud server. Our proposed system provides an easy to use solution for
restaurant customers and a cost effective solution for restaurant owners as
they can utilize their human resources more efficiently.
References
- Varsha Chavan, Priya Jadhav, Snehal Korade and Priyanka Teli, “Implementing Customizable Online Food Ordering System Using Web Based Application”, in IJISET - International Journal of Innovative Science, Engineering & Technology, Vol. 2 Issue 4, April 2015.
- Shweta Shashikant Tanpure, Priyanka R. Shidankar, Madhura M. Joshi, “Automated Food Ordering System with Real-Time Customer Feedback”, in International Journal of Advanced Research in Computer Science and Software Engineering, Volume 3, Issue 2, February 2013
- Nibras Othman Abdul Wahid, “Improve the Performance of the Work of the Restaurant Using PC Touch Screen”, in Comput Sci Syst Biol 7: 103-107. doi:10.4172/jcsb.1000144
- Kunal Gupta, Stuti Saxena, “DESIGN AND IMPLEMENTATION OF WIRELESS MENU CARD”, in Confluence The Next Generation Information Technology Summit (Confluence), 2014 5th International Conference
- Bhaskar Kumar Mishra, Tanmay Bakshi, Bhawani Singh Choudhary, “Touch Based Digital Ordering System on Android using GSM and Bluetooth for Restaurants”, in India Conference (INDICON), 2015 Annual IEEE
Abstract
References
- Varsha Chavan, Priya Jadhav, Snehal Korade and Priyanka Teli, “Implementing Customizable Online Food Ordering System Using Web Based Application”, in IJISET - International Journal of Innovative Science, Engineering & Technology, Vol. 2 Issue 4, April 2015.
- Shweta Shashikant Tanpure, Priyanka R. Shidankar, Madhura M. Joshi, “Automated Food Ordering System with Real-Time Customer Feedback”, in International Journal of Advanced Research in Computer Science and Software Engineering, Volume 3, Issue 2, February 2013
- Nibras Othman Abdul Wahid, “Improve the Performance of the Work of the Restaurant Using PC Touch Screen”, in Comput Sci Syst Biol 7: 103-107. doi:10.4172/jcsb.1000144
- Kunal Gupta, Stuti Saxena, “DESIGN AND IMPLEMENTATION OF WIRELESS MENU CARD”, in Confluence The Next Generation Information Technology Summit (Confluence), 2014 5th International Conference
- Bhaskar Kumar Mishra, Tanmay Bakshi, Bhawani Singh Choudhary, “Touch Based Digital Ordering System on Android using GSM and Bluetooth for Restaurants”, in India Conference (INDICON), 2015 Annual IEEE
Details
| Journal Section | Articles |
|---|---|
| Authors | |
| Publication Date | June 30, 2017 |
| Published in Issue | Year 2017 Volume: 5 Issue: 1 |
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