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HAVAYOLU SEÇİMİNİ ETKİLEYEN KRİTERLER ALTINDA SİVİL HAVACILIK SEKTÖRÜNÜN İNCELENMESİ

Year 2019, Volume: 9 Issue: 1, 126 - 131, 30.07.2019
https://doi.org/10.17261/Pressacademia.2019.1080

Abstract

Amaç-
Bu çalışmanın temel amacı, günümüzde Sivil
Havacılık Sektöründe Havayolları arasında büyük rekabet yaşanmaktadır. 11 Eylül
2001 Krizinden sonra ekonomik olarak büyük düşüş yaşayan ve insanların uçağa
binme tercihlerinden vazgeçtiği sektörde Düşük Maliyetli Taşımacılık anlayışı
ile Sivil Havacılık Sektörü eski gücüne ulaşmıştır. Bu büyüme Düşük Maliyetli
Havayollarından Aer Lingus’un başlattığı sistem ile acenteler yok olma
noktasına gelmiştir. Aer Lingus’un sistemi ile İnternet üzerinden bilet
satışları yoğunlaşmış ve acentelerin da büyük oranda azalması ile bilet
fiyatlarında yaşanan düşüş ile sektör büyümesini sürdürmektedir. Bu çalışmada,
büyüyen Sivil Havacılık Sektöründe; yolcu memnuniyeti, zamanında kalkış
performansı, havayolu seçimini belirleyen unsurlar, havayolu bilet
fiyatlarındaki uygulamalar ve internet üzerinden bilet satışı sisteminin nasıl
çalıştığı ile Avrupa pazarındaki sistem anlayışı konuları anlatılacak ve
yolcular açısından bir değerlendirme sunulacaktır.

Yöntem-
Bu amaca ulaşmak için, altı bölüm altında
havayolu seçimini etyileyen kriterler Avrupa Pazarındaki Sistem Anlayışı
Başlığı altında değerlendirilmiştir.





Sonuç-
Yapılan analizler sonucunda, sivil havacılık
sektöründe havayolu seçimini etkileyen yedi farklı konu incelenmiştir. Bu incelemeler
neticesinde öncelikli olarak bilet fiyatı, ikincil olarak zamanında kalkış,
üçüncü olarak da özellikle kısa mesafe uçuşlarda konfor-hizmet kavramları
yolcuların havayolu seçiminde önem arz eden başlıklar olmuşlardır.

References

  • Ackermann, J. A., (2006). Price discrimination and the internet, PhD Dissertation, Duke University.
  • Alamdari, F. (1999). Airline in-flight entertainment: the passengers' perspective. J. Air Transp. Manag. 5 (4), p. 203-209
  • Ater, I. (2012). Internalization of congestion at U.S. hub airports. J. Urban Econ. 72 (2), p. 196-209.
  • Adeola, M. M., Adebiyi, S. O. (2014). Service quality, perceived value and customer satisfaction as determinant of airline choice in Nigeria. Int. Lett. Soc. Humanist. Sci. 20 (2014), p. 66-80.
  • Alderighi, M., Cento, A., Nijkamp, P., Rietveld, P. (2012). Competition in the European aviation market: the entry of low-cost airlines Journal of Transport Geography, 24, p. 223-233.
  • Aydin, R., Morefield, R. (2010). Hub-And-spoke airlines vs low-cost airlines and price discrimination Journal of Business & Economics Research, 8 (5), p. 1-6.
  • Bilotkatch, V. (2005). Understanding price dispersion in the airline industry: capacity constraints and consumer heterogeneity, in: L. Darin (Ed.), Advances in Airline Economics, 1Elsevier), p. 329-345.
  • Borenstein, S. (1989). Hubs and high fares: dominance and market power in the U.S. airline industry RAND Journal of Economics, 20 (3), p. 344-365.
  • Button, K., Vega, H. (2007). The uses of the ‘temporal-fare-offered curve’ in air transportation. Transportation Research Forum, 46 (2), p. 83-99.
  • Castillo-Manzano, J. I., Marchena-Gomez, M. (2011). Analysis of the determinants of airline choice: the LCC passenger. Appl. Econ. Lett. 18, p. 49-53.
  • Chiou, Y. C., Chen, Y. H. (2010). Factors influencing the intentions of passengers regarding full service and low-cost carriers: a note. J. Air Transp. Manag. 16 (4), p. 226-228.
  • Clemes, M. D., Gan, C., Kao, T. H., Choong, M. (2008). An empirical analysis of customer satisfaction in international air travel. Innov. Mark. 4 (2), p. 50-62.
  • Connor, D., Davidson, J. (1997). Marketing Your Consulting and Professional Services. Wiley, New York.
  • Curran, J. M., Meuter, M. L. (2005). Self-service technology adoption: comparing three technologies. J. Serv. Mark. 19 (2), p. 103-113.
  • Dana, J. D., Orlov, E. (2009). Internet penetration and capacity in the US airline industry, Northeastern university college of business administration, Research Paper 08-001.
  • Dennett, C., Ineson, E. M., Stone, G. J., Colgate, M. (2000). Pre-bookable services in the chartered airline industry: increasing satisfaction through differentiation. Serv. Ind. J. 20, p. 82-94.
  • Doganis, R. (2001). The Airline Business in the 21st Century Routledge, London.
  • Dresner, M., Lin, J. S., Windle, R. (1996). The impact of low-cost carriers on airport and route competition Journal of Transport Economics and Policy, 30 (3), p. 309–328
  • Edwards, J. E. (2011). Key Characteristics and Attitudes of Airline Passengers, with Particular Emphasis upon the Low-cost Sector: Implications for Free-trip Decision-making and Airline Choice. Phd research of the University of Westminster, October 2011.
  • Elmaghraby, W., Keskinocak, P. (2003). Dynamic pricing in the presence of inventory considerations: research overview, current practices, and future directions Management Science, 49 (10), p. 1287–1309.
  • Forbes, S., (2008). The effect of service quality and expectations on customer complaints. J. Ind. Econ. 56 (1), p. 190-213.
  • Forbes, S., Lederman, M. (2010). Does vertical integration affect firm performance? Evidence from the Airline Industry. RAND J. Econ. 41 (4), p. 765-790.
  • Gaggero, A. A., Piga, C. A. (2011). Airline market power and intertemporal price dispersión The Journal of Industrial Economics, 59 (4), p. 552-577.
  • Giaume, S., Guillou, S. (2004). Price Discrimination and concentration in European airline markets Journal of Air Transport Management, 10 (5), p. 305-310.
  • Gerardi, K., Shapiro, A. H. (2007). Does competition reduce price discrimination? New evidence from the airline industry Federal Reserve Bank of Boston Publications.
  • Gilbert, D., Wong, R. K. C. (2003). Passengers expectations and airline services: a Hong-Kong based study. Tour. Manag. 24, p. 519-532.
  • Graf, L. (2004). Incompatibilities of airline business models in the same entrepreneurial system. Paper to the ATRS World Conference, Istanbul.
  • Greenfield, D. (2014). Competition and service quality: New evidence from the airline industry Econ. Transp., 3, p. 80–89.
  • Hayes, K., Ross, L. B. (1998). Is airline price dispersion the result of careful planning or competitive forces? Review of Industrial Organization, 13, p. 523-541.
  • Hess, S., Adler, T., Polak, J. W. (2007). Modeling airport and airline choice behavior with the use of stated preference survey data. Transp. Res. Part E Logist. Transp. Rev. 43 (3), p. 221-233.
  • IATA, (2015a). Fast Travel Program. <www.iata.org> (Erişim Tarihi 12.03.19).
  • Lu, J., Chou, H. Y., Ling, P. C. (2009). Investigating passengers’ intentions to use technology-based self check-in services. Transp. Res. Part E: Logist. Transp. Rev. 45 (2), p. 345–356.
  • Karahanna, E., Straub, D. W., Chervany, N. L. (1999). Information technology adoption across time: a cross-sectional comparison of pre-adoption and postadoption beliefs. MIS Q. 23 (2), p. 183–213.
  • Malighetti P., Paleari S., Redondi R. (2010). Has Ryanair's pricing changed over time? An empirical analysis of its 2006–2007 flights Tourism Management. 31, p. 36-44.
  • Mason, K. J., Alamdari, F. (2007). EU network carriers, low cost carriers and consumer behavior: a Delphi study of future trends. J. Air Transp. Manag. 13, p. 299-310.
  • Mayer, C., Sinai, T. (2003). Network effects, congestion externalities, and air traffic delays: or why all delays are not evil. Am. Econ. Rev. 93 (4), p. 1194–1215.
  • McAfee R., te Velde L. (2006). Dynamic pricing in the airline industry T.J. Hendershott (Ed.), en: Handbook on Economics and Information Systems (1, ed), Elsevier Science, New York.
  • Ong, W. L., Tan, A. K. G. (2010). A note on the determinants of airline choice: the case of Air Asia and Malaysia Airlines. J. Air Transp. Manag. 16 (4), p. 209-212.
  • Ostrowski, R. L., O’ Brien, T. V., Goedon, G. L. (1993). Service quality and customer loyalty in the commercial airline industry. J. Travel Res. 32, p. 16-24.
  • Roberts Roach and Associates. (2004). What is price elasticity. http://r2ain.com/pdfs/pr_elas.pdf, 7.
  • Rupp, N. (2009). Do carriers internalize congestion costs? Empirical evidence on the internalization question. J. Urban Econ. 65 (1), p. 24-37.
  • Rupp, N., Sayanak, T. (2008). Do low cost carriers provide low quality service? Rev.Anal. Econ. 23 (1), p. 3-20.
  • Rochet J. C., Tirole J. (2003). Platform competition in two‐sided markets Journal of the European Economic Association, 1 (4), p. 990-1029.
  • Piga, C. A., Bachis, E. (2006). Pricing strategies by European traditional and low cost airlines: or, when is it the best time to book on line?. When is it the Best Time to Book on Line.
  • Prince J., Simon D. (2015). Do incumbents improve service quality entry? Evidence from airlines’ on-time performance Manag. Sci., 61 (2), p. 372–390.
  • Ramón-Rodríguez A. B., Moreno-Izquierdo L., Perles-Ribes J. F. (2011). Growth and internationalisation strategies in the airline industry Journal of Air Transport Management, 17, p. 110–115.
  • Salanti A., Malighetti P., Redondi R. (2012). Low-cost pricing strategies in leisure markets Tourism Management, 33, p. 249–256.
  • Santos, G., Robin, M. (2010). Determinants of delays at European airports Transp. Res. Part B: Methodol., 44 (3), p. 392–403.
  • Schipper, Y., Nijkamp, P., Rietveld, P. (2007). Deregulation and welfare in airline markets: an analysis of frequency equilibria European Journal of Operational Research, 178 (1), p. 194–206.
  • Stavins, J. (2011). Price discrimination in the airline market: the effect of market concentration The review of Economics and Statistics, 83 (1), p. 200–212.
  • Suzuki, Y. (2000). The relationship between on-time performance and airline market share: a new approach. Transp. Res. Part E: Logist. Transp. Rev. 36 (2), p. 139–154.
  • Taneja, N. K. (2004). Simpli-Flying: Optimizing the Airline Business Model Ashgate, Aldershot.
  • Ukpere, W. I., Stephens, M. S., Ikeogu, C. C., Ibe, C. C., Akpan, E. O. P. (2012). Determinants of airline choice-making: the Nigerian perspective. Afr. J. Bus. Manag. 6 (15), p. 5442-5455.
  • US Department of Transportation. (1996). The Low Cost Service Revolution. US Department of Transportation, Office of Aviation and International Economics, April, p. 11–17.
  • Verlinda, J. A., Lane, L. (2004). The Effect of the Internet on Pricing in the Airline Industry, mimeo, URL http://ssrn.com/abstract=965788
  • Wang, C., Harris, J., Patterson, P. (2013). The roles of habit, self-efficacy, and satisfaction in driving continued use of self-service technologies: a longitudinal study. J. Serv. Res. 11 (4), p. 407–428.

THE INVESTIGATION OF THE CIVIL AVIATION SECTOR UNDER THE CRITERIA OF AIRLINE SELECTION

Year 2019, Volume: 9 Issue: 1, 126 - 131, 30.07.2019
https://doi.org/10.17261/Pressacademia.2019.1080

Abstract

Purpose-
The main aim of this study is to determine a
big competition which is experienced between Airlines in the Civil Aviation
Sector these days. After September 11 2001 Crisis, there was a major decline in
the Civil Aviation Sector. People gave up travel by aircrafts and in these
times a new strategy occured which its name is Low Cost Transportation
Strategy, with this strategy the civil aviation sector reached its old power.
By this growth agents came to the point of extinction with the strategy of Aer
Lingus. Aer Lingus’s system is concentrated with the ticket sales via the Internet.
The number of agents and the prices of the tickets have increased by this way
the civil aviation sector has continued its growth. In this article in the
growing Civil Aviation Sector, an assessment is presented with the concepts of;
customer satisfaction, on time performance, factors affect the choice of
airlines, applications in airline ticket prices and how the system operates
which determine ticket prices over the Internet with the concept of the system
in Europe.

Methodology-
In order to achieve this aim, the criteria
affecting the selection of airlines under six chapters have been evaluated
under the heading of System in the European Market.





Conclusion-
As a result of the analysis, seven different
issues affecting the choice of airline in the civil aviation sector were
examined. As a result of these examinations, ticket price, timely departure on
the second hand and comfort-service concepts especially on short-haul flights
have become important topics in passenger selection.

References

  • Ackermann, J. A., (2006). Price discrimination and the internet, PhD Dissertation, Duke University.
  • Alamdari, F. (1999). Airline in-flight entertainment: the passengers' perspective. J. Air Transp. Manag. 5 (4), p. 203-209
  • Ater, I. (2012). Internalization of congestion at U.S. hub airports. J. Urban Econ. 72 (2), p. 196-209.
  • Adeola, M. M., Adebiyi, S. O. (2014). Service quality, perceived value and customer satisfaction as determinant of airline choice in Nigeria. Int. Lett. Soc. Humanist. Sci. 20 (2014), p. 66-80.
  • Alderighi, M., Cento, A., Nijkamp, P., Rietveld, P. (2012). Competition in the European aviation market: the entry of low-cost airlines Journal of Transport Geography, 24, p. 223-233.
  • Aydin, R., Morefield, R. (2010). Hub-And-spoke airlines vs low-cost airlines and price discrimination Journal of Business & Economics Research, 8 (5), p. 1-6.
  • Bilotkatch, V. (2005). Understanding price dispersion in the airline industry: capacity constraints and consumer heterogeneity, in: L. Darin (Ed.), Advances in Airline Economics, 1Elsevier), p. 329-345.
  • Borenstein, S. (1989). Hubs and high fares: dominance and market power in the U.S. airline industry RAND Journal of Economics, 20 (3), p. 344-365.
  • Button, K., Vega, H. (2007). The uses of the ‘temporal-fare-offered curve’ in air transportation. Transportation Research Forum, 46 (2), p. 83-99.
  • Castillo-Manzano, J. I., Marchena-Gomez, M. (2011). Analysis of the determinants of airline choice: the LCC passenger. Appl. Econ. Lett. 18, p. 49-53.
  • Chiou, Y. C., Chen, Y. H. (2010). Factors influencing the intentions of passengers regarding full service and low-cost carriers: a note. J. Air Transp. Manag. 16 (4), p. 226-228.
  • Clemes, M. D., Gan, C., Kao, T. H., Choong, M. (2008). An empirical analysis of customer satisfaction in international air travel. Innov. Mark. 4 (2), p. 50-62.
  • Connor, D., Davidson, J. (1997). Marketing Your Consulting and Professional Services. Wiley, New York.
  • Curran, J. M., Meuter, M. L. (2005). Self-service technology adoption: comparing three technologies. J. Serv. Mark. 19 (2), p. 103-113.
  • Dana, J. D., Orlov, E. (2009). Internet penetration and capacity in the US airline industry, Northeastern university college of business administration, Research Paper 08-001.
  • Dennett, C., Ineson, E. M., Stone, G. J., Colgate, M. (2000). Pre-bookable services in the chartered airline industry: increasing satisfaction through differentiation. Serv. Ind. J. 20, p. 82-94.
  • Doganis, R. (2001). The Airline Business in the 21st Century Routledge, London.
  • Dresner, M., Lin, J. S., Windle, R. (1996). The impact of low-cost carriers on airport and route competition Journal of Transport Economics and Policy, 30 (3), p. 309–328
  • Edwards, J. E. (2011). Key Characteristics and Attitudes of Airline Passengers, with Particular Emphasis upon the Low-cost Sector: Implications for Free-trip Decision-making and Airline Choice. Phd research of the University of Westminster, October 2011.
  • Elmaghraby, W., Keskinocak, P. (2003). Dynamic pricing in the presence of inventory considerations: research overview, current practices, and future directions Management Science, 49 (10), p. 1287–1309.
  • Forbes, S., (2008). The effect of service quality and expectations on customer complaints. J. Ind. Econ. 56 (1), p. 190-213.
  • Forbes, S., Lederman, M. (2010). Does vertical integration affect firm performance? Evidence from the Airline Industry. RAND J. Econ. 41 (4), p. 765-790.
  • Gaggero, A. A., Piga, C. A. (2011). Airline market power and intertemporal price dispersión The Journal of Industrial Economics, 59 (4), p. 552-577.
  • Giaume, S., Guillou, S. (2004). Price Discrimination and concentration in European airline markets Journal of Air Transport Management, 10 (5), p. 305-310.
  • Gerardi, K., Shapiro, A. H. (2007). Does competition reduce price discrimination? New evidence from the airline industry Federal Reserve Bank of Boston Publications.
  • Gilbert, D., Wong, R. K. C. (2003). Passengers expectations and airline services: a Hong-Kong based study. Tour. Manag. 24, p. 519-532.
  • Graf, L. (2004). Incompatibilities of airline business models in the same entrepreneurial system. Paper to the ATRS World Conference, Istanbul.
  • Greenfield, D. (2014). Competition and service quality: New evidence from the airline industry Econ. Transp., 3, p. 80–89.
  • Hayes, K., Ross, L. B. (1998). Is airline price dispersion the result of careful planning or competitive forces? Review of Industrial Organization, 13, p. 523-541.
  • Hess, S., Adler, T., Polak, J. W. (2007). Modeling airport and airline choice behavior with the use of stated preference survey data. Transp. Res. Part E Logist. Transp. Rev. 43 (3), p. 221-233.
  • IATA, (2015a). Fast Travel Program. <www.iata.org> (Erişim Tarihi 12.03.19).
  • Lu, J., Chou, H. Y., Ling, P. C. (2009). Investigating passengers’ intentions to use technology-based self check-in services. Transp. Res. Part E: Logist. Transp. Rev. 45 (2), p. 345–356.
  • Karahanna, E., Straub, D. W., Chervany, N. L. (1999). Information technology adoption across time: a cross-sectional comparison of pre-adoption and postadoption beliefs. MIS Q. 23 (2), p. 183–213.
  • Malighetti P., Paleari S., Redondi R. (2010). Has Ryanair's pricing changed over time? An empirical analysis of its 2006–2007 flights Tourism Management. 31, p. 36-44.
  • Mason, K. J., Alamdari, F. (2007). EU network carriers, low cost carriers and consumer behavior: a Delphi study of future trends. J. Air Transp. Manag. 13, p. 299-310.
  • Mayer, C., Sinai, T. (2003). Network effects, congestion externalities, and air traffic delays: or why all delays are not evil. Am. Econ. Rev. 93 (4), p. 1194–1215.
  • McAfee R., te Velde L. (2006). Dynamic pricing in the airline industry T.J. Hendershott (Ed.), en: Handbook on Economics and Information Systems (1, ed), Elsevier Science, New York.
  • Ong, W. L., Tan, A. K. G. (2010). A note on the determinants of airline choice: the case of Air Asia and Malaysia Airlines. J. Air Transp. Manag. 16 (4), p. 209-212.
  • Ostrowski, R. L., O’ Brien, T. V., Goedon, G. L. (1993). Service quality and customer loyalty in the commercial airline industry. J. Travel Res. 32, p. 16-24.
  • Roberts Roach and Associates. (2004). What is price elasticity. http://r2ain.com/pdfs/pr_elas.pdf, 7.
  • Rupp, N. (2009). Do carriers internalize congestion costs? Empirical evidence on the internalization question. J. Urban Econ. 65 (1), p. 24-37.
  • Rupp, N., Sayanak, T. (2008). Do low cost carriers provide low quality service? Rev.Anal. Econ. 23 (1), p. 3-20.
  • Rochet J. C., Tirole J. (2003). Platform competition in two‐sided markets Journal of the European Economic Association, 1 (4), p. 990-1029.
  • Piga, C. A., Bachis, E. (2006). Pricing strategies by European traditional and low cost airlines: or, when is it the best time to book on line?. When is it the Best Time to Book on Line.
  • Prince J., Simon D. (2015). Do incumbents improve service quality entry? Evidence from airlines’ on-time performance Manag. Sci., 61 (2), p. 372–390.
  • Ramón-Rodríguez A. B., Moreno-Izquierdo L., Perles-Ribes J. F. (2011). Growth and internationalisation strategies in the airline industry Journal of Air Transport Management, 17, p. 110–115.
  • Salanti A., Malighetti P., Redondi R. (2012). Low-cost pricing strategies in leisure markets Tourism Management, 33, p. 249–256.
  • Santos, G., Robin, M. (2010). Determinants of delays at European airports Transp. Res. Part B: Methodol., 44 (3), p. 392–403.
  • Schipper, Y., Nijkamp, P., Rietveld, P. (2007). Deregulation and welfare in airline markets: an analysis of frequency equilibria European Journal of Operational Research, 178 (1), p. 194–206.
  • Stavins, J. (2011). Price discrimination in the airline market: the effect of market concentration The review of Economics and Statistics, 83 (1), p. 200–212.
  • Suzuki, Y. (2000). The relationship between on-time performance and airline market share: a new approach. Transp. Res. Part E: Logist. Transp. Rev. 36 (2), p. 139–154.
  • Taneja, N. K. (2004). Simpli-Flying: Optimizing the Airline Business Model Ashgate, Aldershot.
  • Ukpere, W. I., Stephens, M. S., Ikeogu, C. C., Ibe, C. C., Akpan, E. O. P. (2012). Determinants of airline choice-making: the Nigerian perspective. Afr. J. Bus. Manag. 6 (15), p. 5442-5455.
  • US Department of Transportation. (1996). The Low Cost Service Revolution. US Department of Transportation, Office of Aviation and International Economics, April, p. 11–17.
  • Verlinda, J. A., Lane, L. (2004). The Effect of the Internet on Pricing in the Airline Industry, mimeo, URL http://ssrn.com/abstract=965788
  • Wang, C., Harris, J., Patterson, P. (2013). The roles of habit, self-efficacy, and satisfaction in driving continued use of self-service technologies: a longitudinal study. J. Serv. Res. 11 (4), p. 407–428.
There are 56 citations in total.

Details

Primary Language Turkish
Subjects Finance, Business Administration
Journal Section Articles
Authors

Tuzun Tolga Inan 0000-0002-5937-9217

Publication Date July 30, 2019
Published in Issue Year 2019 Volume: 9 Issue: 1

Cite

APA Inan, T. T. (2019). HAVAYOLU SEÇİMİNİ ETKİLEYEN KRİTERLER ALTINDA SİVİL HAVACILIK SEKTÖRÜNÜN İNCELENMESİ. PressAcademia Procedia, 9(1), 126-131. https://doi.org/10.17261/Pressacademia.2019.1080
AMA Inan TT. HAVAYOLU SEÇİMİNİ ETKİLEYEN KRİTERLER ALTINDA SİVİL HAVACILIK SEKTÖRÜNÜN İNCELENMESİ. PAP. July 2019;9(1):126-131. doi:10.17261/Pressacademia.2019.1080
Chicago Inan, Tuzun Tolga. “HAVAYOLU SEÇİMİNİ ETKİLEYEN KRİTERLER ALTINDA SİVİL HAVACILIK SEKTÖRÜNÜN İNCELENMESİ”. PressAcademia Procedia 9, no. 1 (July 2019): 126-31. https://doi.org/10.17261/Pressacademia.2019.1080.
EndNote Inan TT (July 1, 2019) HAVAYOLU SEÇİMİNİ ETKİLEYEN KRİTERLER ALTINDA SİVİL HAVACILIK SEKTÖRÜNÜN İNCELENMESİ. PressAcademia Procedia 9 1 126–131.
IEEE T. T. Inan, “HAVAYOLU SEÇİMİNİ ETKİLEYEN KRİTERLER ALTINDA SİVİL HAVACILIK SEKTÖRÜNÜN İNCELENMESİ”, PAP, vol. 9, no. 1, pp. 126–131, 2019, doi: 10.17261/Pressacademia.2019.1080.
ISNAD Inan, Tuzun Tolga. “HAVAYOLU SEÇİMİNİ ETKİLEYEN KRİTERLER ALTINDA SİVİL HAVACILIK SEKTÖRÜNÜN İNCELENMESİ”. PressAcademia Procedia 9/1 (July 2019), 126-131. https://doi.org/10.17261/Pressacademia.2019.1080.
JAMA Inan TT. HAVAYOLU SEÇİMİNİ ETKİLEYEN KRİTERLER ALTINDA SİVİL HAVACILIK SEKTÖRÜNÜN İNCELENMESİ. PAP. 2019;9:126–131.
MLA Inan, Tuzun Tolga. “HAVAYOLU SEÇİMİNİ ETKİLEYEN KRİTERLER ALTINDA SİVİL HAVACILIK SEKTÖRÜNÜN İNCELENMESİ”. PressAcademia Procedia, vol. 9, no. 1, 2019, pp. 126-31, doi:10.17261/Pressacademia.2019.1080.
Vancouver Inan TT. HAVAYOLU SEÇİMİNİ ETKİLEYEN KRİTERLER ALTINDA SİVİL HAVACILIK SEKTÖRÜNÜN İNCELENMESİ. PAP. 2019;9(1):126-31.

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