The Effect of Humanitarian Aid Activities on Mission Success Performance of Logistics, Coordination and Human Resources: A Research on Kızılay and AFAD

Abstract

Due to its geographical location, our country has been greatly affected by natural and human disasters throughout history. Situations such as late response after disasters, inability to manage humanitarian logistics activities, and lack of coordination and infrastructure may cause performance losses. While services such as logistics, human resources, education, and health provided by humanitarian aid organizations are of critical importance in order to minimize pre-disaster and post-disaster losses, the logistics competencies of the units raise the questions of how human resources are used and how coordination activities between units are managed. This study aims to reveal how logistics, coordination, and human resources affect the mission success performance of AFAD and the Turkish Red Crescent in humanitarian aid activities. In this context, a face-to-face survey was conducted with 250 people actively involved in AFAD and Turkish Red Crescent humanitarian aid activities. Based on the findings, it was determined that logistics, coordination, and human resources positively affect mission success performance.

Keywords

• Logistics, Coordination, Human Resource, Mission Success Performance

İnsani Yardım Faaliyetlerinin Lojistik, Koordinasyon ve İnsan Kaynağının Görev Başarı Performansı Üzerine Etkisi: Kızılay ve AFAD Üzerine Bir Araştırma

Abstract

Ülkemiz coğrafi konumu itibariyle tarih boyunca doğal ve beşerî afetlerden büyük ölçüde etkilenmiştir. Afet sonrası geç müdahale insani lojistik faaliyetlerinin yönetilememesi koordinasyon ve alt yapı eksikliği gibi durumlar performans kayıplarına neden olabilmektedir. Afet öncesi ve afet sonrası kayıpların en aza indirilebilmesi amacıyla insani yardım kuruluşlarının gerçekleştirdiği lojistik, insan kaynağı, eğitim, sağlık gibi hizmetler kritik bir öneme sahip iken, birimlerin sahip olduğu lojistik yeterlilikler insan kaynağının nasıl kullanıldığı, birimler arası koordinasyon faaliyetlerinin nasıl yönetildiği sorularını gündeme getirmektedir. Çalışmanın amacı, AFAD ve Türk Kızılay’ın insani yardım faaliyetlerinde lojistik, koordinasyon ve insan kaynağının görev başarı performansına nasıl etki ettiğini ortaya koymaktır. Bu kapsamda AFAD ve Türk Kızılay’ında aktif olarak insani yardım faaliyetlerinde görev alan 250 kişiye yüz yüze anket uygulanmıştır. Elde edilen bulgulara göre lojistik, koordinasyon ve insan kaynağının görev başarı performansını olumlu yönde etkilediği tespit edilmiştir.

Keywords

• Lojistik
• Koordinasyon
• İnsan Kaynağı
• Görev Başarı Performansı

Supporting Institution

herhangi bir kurum tarafından desteklenme olmamıştır.

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