saujs

Sakarya University Journal of Science

2147-835X

Sakarya University

10.16984/saufenbilder.380388

Industrial Engineering

Endüstri Mühendisliği

Evaluation of ERP softwares with fuzzy AHP integrated TODIM method

https://orcid.org/0000-0001-6309-0099

Tolga

A. Çağrı

GALATASARAY ÜNİVERSİTESİ

10 01 2018

22 5 1351 1370 01 17 2018 03 26 2018

1997

Sakarya University Journal of Science

Since enterpriseresource planning process is important for growing and developed privatecompanies due to productivity, in the business world it has found effectively itsplace. ERP system softwares those are fundamental interest area of industrialengineering, have gained much importance in recent years according to doing thejobs productivity needs. In this study, a solution method is proposed for aprivate organization that desires to re-evaluate the distributed ERP softwaresof it owns. For this, most used multi-criteria decision-making method named analytichieararchy process is utilized for determination of criteria weights. Inaddition a risk involving process called TODIM (an MCDM method), which is basedon prospect theory, was chosen for risky and dynamic conditions in the study.Since the Nobel prize-winning prospect theory including risk avoidance and risktaking situations in decision-making behaviors has been integrated in TODIM'sdecision-making process. This process involves ambiguities as well as risk. Furthermore,the company's data privacy policy has been incorporated into the solutionprocedure with the fuzzy logic, which takes into account these drawbacks.Besides, it has been ensured that the cost criterion is integrated in adetailed manner. In the real world application, a selection is made between therenovation of the existing system alternative consisting of the scattered anddifferent softwares –especially stressed on built-in software that only amajority uses-; this software’s cloud alternative and a completely differentrival software alternatives. The result of this study, which examines ERPsoftware selection under uncertainties by adding risk and cost measures, hasbeen influential on enterprise’s preferences about this project.

ERP systems Multi-criteria decision making Fuzzy logic TODIM Equal uniform annual cost

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