Research Article
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Personality Traits, Interpersonal Conflict Resolution Strategies and Coping Skills Among X, Y, Z Generations

Year 2023, Volume: 13 Issue: 68, 75 - 91, 31.03.2023
https://doi.org/10.17066/tpdrd.1211929c

Abstract

The aim of this study was to determine whether personality traits, interpersonal conflict resolution strategies, and coping skills differ from one another according to the generations (X, Y, Z). Hence, how generations (X, Y, Z) differentiate according to personality traits, conflict resolution approaches, and coping skills was explored. The sample of the study consisted of 433 participants (257 female and 176 male) which are composed of Generation X (n = 141), Generation Y (n = 165), Generation Z (n = 127). The data was obtained by the Demographic Information Form, The Big Five Inventory (BFI), Conflict Communication Scale (CCS) and Coping Skills Scale (The Brief- COPE). Multiple variance analysis (MANOVA) was used to see whether there is a significant difference between BFI, CCS, and the Brief-COPE in terms of Generation X, Generation Y, and Generation Z. The study results demonstrated that there was a statistically significant difference in personality traits according to Generation X, Generation Y, Generation Z. Moreover, Generation X, Generation Y, Generation Z differentiated according to confrontation, emotional expression, and self-disclosure subscale of CCS. However, Generation X, Generation Y, Generation Z did not differentiate in terms of conflict approach/avoidance and public/private behavior level. Furthermore, Generation X, Generation Y, Generation Z differentiated according to substance use, suppression of competing activities, denial, restraint, positive reinterpretation, and planning subscale of the Brief-COPE. In addition, Generation X, Generation Y, Generation Z did not differentiate in terms of instrumental social support, acceptance, humor, venting of emotions, religion, behavioral disengagement, mental disengagement, emotional social support levels.

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Year 2023, Volume: 13 Issue: 68, 75 - 91, 31.03.2023
https://doi.org/10.17066/tpdrd.1211929c

Abstract

References

  • Adıgüzel, O., Batur, H. Z., & Ekşili, N. (2014). Kuşakların değişen yüzü ve Y kuşağı ile ortaya çıkan yeni çalışma tarzı: Mobil yakalılar. Süleyman Demirel Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 1(19), 165-182.
  • Akdemir, A., Konakay, G., Demirkaya, H., Noyan, A., Demir, B., Ağ, C., Pehlivan, Ç., Özdemir, E., Akduman, G., Eregez, H., Öztürk, İ., & Balcı, O. (2013). Y kuşağının kariyer algısı, kariyer değişimi ve liderlik tarzı beklentilerinin araştırılması, Ekonomi ve Yönetim Araştırmaları Dergisi, 2(2), 11-42.
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  • Allport, G. W. (1961). Pattern and growth in personality. Holt, Reinhart & Winston.
  • Altıntoprak, E., Akgür, S. A., Yüncü, Z., Sertöz, Ö. Ö., & Coşkunol, H. (2008). Kadınlarda alkol kullanımı ve buna bağlı sorunlar. Türk Psikiyatri Dergisi, 19(2), 197-208.
  • Andrade, C. (2020). The limitations of online surveys. Indian Journal of Psychological Medicine, 42(6), 575-576. https://doi.org/10.1177/0253717620957496.
  • Arslan, C. (2005). Kişilerarası çatışma çözme ve problem çözme yaklaşımlarının yükleme karmaşıklığı açısından incelenmesi [Yayımlanmamış doktora tezi] Selçuk Üniversitesi Sosyal Bilimler Enstitüsü.
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  • Berkman, M. İ. (2009). Net kuşağının bilgisayar ve TV kullanımı biçimleri üzerinden etkileşimli TV’ye dair tutumları üzerine bir araştırma [Yayınlanmamış yüksek lisans tezi] Yıldız Teknik Üniversitesi.
  • Brandt, N. D., Drewelies, J., Willis, S. L., Schaie, K. W., Ram, N., Gerstorf, D., & Wagner, J. (2022). Acting like a baby boomer? Birth-Cohort differences in adults’ personality trajectories during the last half a century. Psychological Science, 33(3), 382–396. https://doi.org/10.1177/09567976211037971.
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  • Canary, D. J., Cupach, W. R., & Messman, S. J. (1995). Relationship conflict: Conflict in parent-child, friendship, and romantic relationships. Sage Publications. https://doi.org/10.4135/9781452243795.
  • Carver, C., Scheier, M., & Weintraub, J. (1989). Assessing coping strategies: A theoretically based approach. Journal of Personality and Social Psychology, 56, 267-83. https://doi.org/10.1037/0022-3514.56.2.267.
  • Chen, M. H. (2006). Understanding the benefits and detriments of conflict on team creativity process. Creativity and Innovation Management, 15(1), 105-116. https://doi.org/10.1111/j.1467-8691.2006.00373.x.
  • Chen, G., Liu, C., & Tjosvold, D. (2005). Conflict management for effective top management teams and innovation in China. Journal of Management Studies, 42, 277-300. https://doi.org/10.1111/j.1467-6486.2005.00497.x.
  • Costa, P. T., Somerfield, M. R., & McCrae, R. R. (1996). Personality and coping: A reconceptualization. In M. Zeidner & N. S. Endler (Eds.), Handbook of coping: Theory, research, applications, 44-61. John Wiley & Sons.
  • Cox, T., & Ferguson, E. (1991). Individual differences, stress and coping. In C. L. Cooper & R. Payne (Eds.), Wiley series on studies in occupational stress. Personality and stress: Individual differences in the stress process (pp.7-30). John Wiley & Sons.
  • Crocker, J., & Park, L. E. (2004). The costly pursuit of self-esteem. Psychological Bulletin, 130(3), 392-414. https://doi.org/10.1037/0033-2909.130.3.392.
  • Cupach, W. R., & Canary, D. J. (2000). Competence in interpersonal conflict. Waveland Pres.
  • Diehl, M., Coyle, N., & Labouvie-Vief, G. (1996). Age and sex differences in strategies of coping and defense across the life span. Psychology and Aging, 11(1), 127-139. https://doi.org/10.1037/0882-7974.11.1.127.
  • Doyumğaç, İ., Tanhan, A., & Kıymaz, M. S., (2021). Understanding the most important facilitators and barriers for online education during COVID-19 through online photovoice methodology. International Journal of Higher Education, 10(1), 166-190. https://doi.org/10.5430/ijhe.v10n1p166.
  • Dökmen, Ü. (1994). Sanatta ve günlük yaşamda iletişim çatışmaları ve empati. Sistem Yayıncılık.
  • Ekedahl, M., & Wengström, Y. (2006). Nurses in cancer care - Stress when encountering existential issues. European journal of oncology nursing: The Official Journal of European Oncology Nursing Society, 11, 228-37. https://doi.org/10.1016/j.ejon.2006.09.005.
  • Emory, J., Lee, P.B., Kippenbrock, T., Boyd, T., Chen, L. & Harless, L. (2022) Commitment, job satisfaction and personality: A cross sectional study of generational cohorts in nursing students. Journal of Professional Nursing., 40, 42-47. https://doi.org/10.1016/j.profnurs.2022.02.010.
  • Esia-Donkoh, K., Yelkpieri, D., & Esia-Donkoh, K. (2011). Coping with stress: Strategies adopted by students at the winneba campus of University of education. US-China Education Review, 1(2), 290-299.
  • Ejaz, S.S., Iqbal, F. and Ara, A. (2012), Relationship among personality traits and conflict handling styles of call center representatives and appraisal of existing service model. International Journal of Psychological Studies, 4(4), 27-36. https://doi.org/10.5539/ijps.v4n4p27.
  • Fan, W. and Yan, Z. (2010) Factors affecting response rates of the web survey: A systematic review. Computers in Human Behavior, 26, 132-139. https://doi.org/10.1016/j.chb.2009.10.015.
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There are 77 citations in total.

Details

Primary Language English
Subjects Psychology
Journal Section Makaleler
Authors

Cansu Mat Umul 0000-0001-8828-5861

Berna Güloğlu 0000-0003-0275-1820

Publication Date March 31, 2023
Published in Issue Year 2023 Volume: 13 Issue: 68

Cite

APA Mat Umul, C., & Güloğlu, B. (2023). Personality Traits, Interpersonal Conflict Resolution Strategies and Coping Skills Among X, Y, Z Generations. Turkish Psychological Counseling and Guidance Journal, 13(68), 75-91. https://doi.org/10.17066/tpdrd.1211929c

!! From 30 November 2023, English language proofreading will be required for accepted articles to ensure language quality.