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YABANCI ÜRÜN DÜŞMANLIĞI VE SATIN ALMA İSTEKSİZLİĞİ ÜZERİNDE ETKİLİ OLAN FAKTÖRLERİ BELİRLEMEYE YÖNELİK BİR ARAŞTIRMA

Year 2018, 17. UIK Special Issue, 369 - 388, 04.07.2018
https://doi.org/10.18092/ulikidince.431335

Abstract



Günümüzde
globalleşmenin etkisiyle, dünya artık tek bir pazar haline gelmiştir. Bu yapı
sebebiyle tüketiciler birçok ülkenin ürün/markalarına aşinadırlar. Ancak
tüketicilerin yabancı ürünlere yönelik tutumları pozitif ya da negatif
olmaktadır. Tutumlarının sebebi, kişisel olabileceği gibi, ülkeler arasında
olumsuzluklardan da kaynaklanmaktadır. Dolayısıyla bireylerin ülkelere yönelik
tutumları, satın alım karar sürecinde etkin bir rol oynamaktadır.



Çalışmada
yabancı ürünlere yönelik düşmanlık kavramı ele alınmıştır. Bu amaçla
etnosentrizm, normatif etki ve ekonomik zorluk değişkenlerinin yabancı ürünlere
yönelik düşmanlık üzerindeki etkileri belirlenmeye çalışılmıştır. Bunun yanı
sıra yabancı ürünlere yönelik düşmanlığın ürün ilgilenimi, ürün ilgileniminin ise
satın alma isteksizliği üzerindeki etkisi incelenmiştir. Verilerin analizinde
faktör analizi ve regresyon analizi kullanılmıştır. Araştırma sonuçlarına göre,
yabancı ürünlere yönelik düşmanlık üzerinde etnosentrizm, normatif etki ve
ekonomik zorluk değişkenleri etkilidir. Ayrıca yabancı ürünlere yönelik
düşmanlık, ürün ilgilenimi üzerinde etkilidir. Son olarak ise yabancı ürünlere
yönelik düşmanlık ve ürün ilgileniminin satın alma isteksizliği üzerinde etkili
oldukları belirlenmiştir.



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Year 2018, 17. UIK Special Issue, 369 - 388, 04.07.2018
https://doi.org/10.18092/ulikidince.431335

Abstract

References

  • Abraham, V. (2013). “Does Consumer AnimosityImpact Purchase Involvement? An Empirical Investigation”, International Journal of Business and Social Science, 4: 1-11.
  • Ahmed, Z. Anang, R. Othman, N. ve Sambasıvan, M. (2013). “To Purchase or not to Purchase US Products: Role of Religiosity, Animosity, and Ethnocentrism among Malaysian Consumers”, Journal of Services Marketing, 27: 551-563.
  • Akdoğan, M.S. Kaplan, M. Ozgener, S. ve Coskun, A. (2012). “The Effects of Consumer Ethno-centrism and Consumer Animosity on The Repurchase Intent: The Moderating Role of Consumer Loyalty”. Emerging Markets Journal, 2(1): 1-12.
  • Akın, M. Çiçek, R. Gürbüz, E. ve İnal, E. (2009). “Tüketici Etnosentrizmi ve Davranış Niyetleri Arasındaki Farklılığın Belirlenmesinde CETSCALE Ölçeği”, Ege Akademik Bakış, 9: 489-512.
  • Al Ganideh, S.F. ve Al Taee, H. (2012). “Examining Consumer Ethnocentrism amongst Jordanians from an Ethnic Group Perspective”. International Journal of Marketing Studies, 4(1), 48-57.
  • Ang, S. H. Jung, K. Kau, A. K. Leong, S. M. Pornpitakpan, C. ve Tan, S. J. (2004). “Animosity Towards Economic Giants: What The Little Guys Think”, Journal of Consumer Marke-ting, 21: 190-207.
  • Aysuna, C. (2006). Tüketici Etnosentrizmi Etkisini Ölçmede CETSCALE Ölçeği ve Türkiye Uygulaması, Yüksek Lisans Tezi, Marmara Üniversitesi, Sosyal Bilimler Enstitüsü, İstanbul.
  • Bahaee, M. ve Pısanı, M.J. (2009). “Iranian Consumer Animosity and U.S. Products: A Witch’s Brew or Elixir?”, International Business Review, 18: 199–210.
  • Barrera, M. Caples, H. ve Teın, J.Y. (2001). “The Psychological Sense of Economic Hardship: Measurement Models, Validity, and Cross-Ethnic Equivalence for Urban Families”, American Journal of Community Psychology, 29: 493-517.
  • Batra, R. Homer, R.M. ve Kahle, L.R. (2001). “Values, Susceptibility to Normative Influence, and Attribute Importance Weights: A Nomological Analysis”, Journal of Consumer Psycho-logy, 11: 115–128.
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  • Bian, X. ve Moutınho, L. (2011). “The Role of Brand Image, Product Involvement, and Knowledge in Explaining Consumer Purchase Behaviour of Counterfeits: Direct and Indirect Effects”, European Journal Of Marketing, 45: 191-216.
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  • Brkic, N. Corbo, M. ve Berberovic, D. (2011). “Ethnocentrism and Animosity in Consumer Behavior in Bosnia and Herzegovina and Implications for Companies”. Economic Review – Journal of Economics and Business, 9 (1): 45-61.
  • Burnkrant, R.E. ve Cousineau, A. (1975). “Informational and Normative Social Influence in Buyer Behavior”, Journal of Consumer Research, 2: 206-215.
  • Cheah, I. Phau, I. Kea, G. ve Huang, Y.A. (2016). “Modelling Effects of Consumer Animosity: Consumers' Willingness to Buy Foreign and Hybrid Products”, Journal of Retailing And Consumer Services, 30: 184–192.
  • Clark, R.A. Zboja, J.J. ve Goldsmith, R.E. (2007). “Status Consumption and Role-Relaxed Consumption: A Tale of Two Retail Consumers”, Journal of Retailing and Consumer Services, 14: 45-59.
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  • Deutsch, M. ve Gerard, H.B. (1955). “A Study of Normative and Informational Social Influences upon Individual Judgment”, Journal of Abnormal Psychology, 51: 629-636.
  • Dölarslan, E.Ş. (2015). “Tüketicilerin Ürün İlgilenim ve Bilgi Düzeyinin Marka Sadakatine Etkisinin Fikir Liderliği Kapsamında Değerlendirilmesi”, Pazarlama ve Pazarlama Araştırmaları Dergisi, 15: 23-48.
  • Eren, S. S. (2013). “Young Consumers’ Attitudes Toward American Products”, Procedia – Social and Behavioral Sciences, 99: 489 – 495.
  • Eryiğit, C. ve Kavak, B. (2012). “Moderator Roles of Interpersonal Effects on The Influence of Consumer Ethnocentrism on Intention to Buy Foreign Products: A Cross Cultural Testing”. The International Journal of Economic and Social Research,2(7): 97-118.
  • Ferrin, P. F. Vılela, B. B. Kleın, J. G. ve Araujo M. L. R. (2015). “Consumer Ethnocentrism and Consumer Animosity: Antecedents And Consequences”, International Journal of Emerging Markets, 10: 73-88.
  • Fornara, F. Pattıtonı, P. Mura, M. ve Strazzera, E. (2016). “Predicting Intention to Improve Hou-sehold Energy Efficiency: The Role of Value-Belief-Norm Theory, Normative And Informational Influence, and Specific Attitude”, Journal of Environmental Psychology, 45: 1-10.
  • Gomel, J.N. (1995). The Effects of Economic Hardship on Family Functioning: A Multi-Ethnic Perspective. Doktora Tezi. Unıversıty of California Riverside: USA.
  • Hacıoğlu G. Eren S. S. Kurt G. ve Çelikkan H. (2013). “Tüketicilerin Düşmanlık Hissi ve Etnik Merkezciliği ile Satın Alma Niyeti Arasındaki İlişkiler: Türk Tüketicilerin Fransız Malı Ürünlere Yönelik Tutumlarına Dair Bir Araştırma”, Kafkas Üniversitesi İktisadi ve İdari Bilimler Fakültesi, 576-586.
  • Han, C.M. (2017). “Individualism, Collectivism, and Consumer Animosity in Emerging Asia: Evidence From Korea”, Journal of Consumer Marketing, 34: 359-370.
  • Heljic, S. (2015). Milliyet Merkezcilik ve Düşmanlığın Satın Alma Niyeti Üzerindeki Etkisinin Kültürel Benzerlik Çerçevesinde İncelenmesi: Bosna Hersek Örneği, Yüksek Lisans Tezi, Hacettepe Üniversitesi Sosyal Bilimler Enstitüsü, Ankara.
  • Huang, Y. Phau, I. ve Lin, C. (2010). “Consumer Animosity, Economic Hardship, and Normative Influence: How Do They Affect Consumers’ Purchase Intention?”, European Journal Of Marketing, 44: 909-937.
  • Kaynak, R. ve Eksi, S. (2011). “Ethnocentrism, Religiosity, Environmental and Health Consciousness: Motivators for AntiConsumers”. Eurasian Journal of Business and Economics, 4 (8): 31-50.
  • Kaynak, E. ve Kara, A. (2001). “An Examination of The Relationship Among Consumer Lifestyles, Ethnocentrism, Knowledge Structures,Attitudes and Behavioural Tendencies: A Comparative Study In Two CIS States”, International Journal of Advertising, 20: 455-482.
  • Kesić, T. Rajh, S. P. ve Vlašić, G. (2006). “The Influence of Cognitive and Affective Factors on Consumers Willingness to Buy Foreign Products (The Case of Croatia)”, In Cultural Perspectives in Marketing Conference.
  • Klein, J.G. Ettenson, R. ve Mooris, M.D. (1998). “The Animosity Model of Foreign Product Purchase: An Empirical Test in the People's Republic of China”, Journal of Marketing, 62: 89-100.
  • Klein, J.G. (2002). Us Versus Them, or Us Versus Everyone? Delinating Consumer Aversion to Forreign Goods, Journal of International Business Studies, 33(2): 345-363.
  • Koç, E., (2013). Tüketici Davranışı ve Pazarlama Stratejileri: Global ve Yerel Yaklaşım, Seçkin Yayıncılık, Ankara.
  • Kozak, M. A. ve Doğan, M. (2014). “Dinleme Davranışının Müşterinin Satın Alma Niyeti ve Satın Alma Davranışına Etkisi: Seyahat Acentası Satış Temsilcileri Kapsamında Bir Araştırma”, Eskişehir Osmangazi Üniversitesi Sosyal Bilimler Dergisi, 15: 57-83.
  • Küçükemiroğlu, O. (1999). “Market Segmentation by Using Consumer Lifestyle Dimensions and Ethnocentrism”. European Journal of Marketing, 33 (5/6): 470-487.
  • Kwon, S. Ha, S. ve Kowal, C. (2017). “How Online Self-Customization Creates Identification: Antecedents and Consequences of Consumer-Customized Product Identification and The Role of Product Involvement”, Computers In Human Behavior,75: 1-13.
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There are 70 citations in total.

Details

Primary Language Turkish
Journal Section Articles
Authors

Aysel Erciş

F. Görgün Deveci

Gülşah Korkmaz This is me

Publication Date July 4, 2018
Published in Issue Year 2018 17. UIK Special Issue

Cite

APA Erciş, A., Deveci, F. G., & Korkmaz, G. (2018). YABANCI ÜRÜN DÜŞMANLIĞI VE SATIN ALMA İSTEKSİZLİĞİ ÜZERİNDE ETKİLİ OLAN FAKTÖRLERİ BELİRLEMEYE YÖNELİK BİR ARAŞTIRMA. Uluslararası İktisadi Ve İdari İncelemeler Dergisi369-388. https://doi.org/10.18092/ulikidince.431335

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