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GELENEKSEL HALKLA İLİŞKİLER STRATEJİLERİNDE HÂLÂ İYİ MİYİZ? HEZEKIAH OLUWASANMI KÜTÜPHANESİ ÖĞRENCİ KULLANICILARI VE KÜTÜPHANE PERSONELİNDEN ELDE EDİLEN KANITLAR, NİJERYA

Year 2024, Volume: 7 Issue: 1, 18 - 31, 06.06.2024

Abstract

Akademik kütüphaneler, mevcut kütüphane kaynakları ve hizmetleri hakkında farkındalık eksikliği nedeniyle öğrenci kullanıcılarını kaybediyor olabilir. Bu farkındalık, kullanıcıya özel halkla ilişkiler (Hİ) stratejileri kullanılarak yaratılabilir. Bu çalışma, dijital çağa rağmen bir akademik kütüphanedeki geleneksel halkla ilişkiler stratejilerini incelemiştir. Çalışma, kütüphane personeline (N=48) ve öğrencilere (N=370) iki anket uygulayarak tarama araştırma tasarımını benimsemiştir. Elde edilen veriler yüzde ve frekans sayıları kullanılarak analiz edilmiştir. Sonuçlar, çalışma kütüphanesinde geleneksel halkla ilişkiler stratejilerinin iyi bir şekilde kullanıldığını ve medya faaliyetlerinin en az kullanıldığını göstermiştir - sosyal medyadaki gelişmelere rağmen geleneksel halkla ilişkiler stratejileri geçerliliğini korumaktadır. Halkla ilişkiler stratejilerinin önündeki en büyük zorluk, nitelikli kütüphane uzmanlarının yokluğu olarak belirlenmiştir. Kütüphanenin, dijital halkla ilişkiler stratejilerini yürütmek için gerekli teknolojinin yokluğunda, geleneksel halkla ilişkiler stratejilerini daha da ileriye götürmek için çalışanlarını akıllıca kullanmaya çalışması önerilmektedir.

References

  • Abdulsalami, T. L., & Umar, I. M. (2018). Assessment of marketing strategies used for marketing information resources and services in University of Nigeria Library, Nsukka. Nasarawa Journal of Library and Information Science, 2(1), 162-173.
  • Adewusi, F. A. (2015). Building effective public relations in university libraries in Nigeria. Information and Knowledge Management, 5(9), 1-5.
  • Agboke, A. L., & Effiong, A. E. (2020). Promotional techniques used as marketing strategies for library resources and services. Research Journal of Library and Information Science, 4(2), 2934.
  • Amarakoon, L. R., & Seneviratne, T. M. (2014). Academic Libraries are at a cross road in the Internet era–use of socialmedia in promoting academic library resources and services with special reference to Facebook use: A review.
  • https://www.academia.edu/8062971/Academic_Libraries_ are_at_a_cross_road_use_of_social_ media_in_promoting_ academic_library_resource_and_services_with_special_reference_ to_Fac ebook_use_A_Review_of_Literature Ameen, K. (2015). Use of public relations and publicity (PRP) by the public libraries in Lahore, Pakistan. New Library World, 116(7/8), 455-466.
  • ACRL (2018). Guideline for media r e -sources in academic libraries (2018 r e v i -s i o n ) . https://www.ala.org/acrl/standards/mediaresources Benson, O. V., Udo-Anyanwu, A. J., & Onuoha, C. O. (2016).
  • Strategies used in marketing library and information services in tertiary institutions in Imo State. Journal of Applied Information Science and Technology, 9(1), 144-152.
  • Blaikie, N. (2003). Analysing quantitative data. Sage Publications. Dickson, A., & Holley, R. P. (2010). Social networking in academic libraries: The possibilities and the concerns. New Library World, 111(11/12), 468-479.
  • Direct Development (2021). PR or marketing? https://www.directdevelopmentpr.com/understandingdifference-pr-marketing/Dowd, S. (2014). Beyond book sales: The complete guide to raising real money for your library. ALA Neal-Schuman.
  • Etim, B. O., Edom, E. U., & Egbuchu, C. C. (2015). The challenges of library public relations. In B. O. Edom & C. D. Nnadozie (Eds.), Elements of library public relations (pp. 218-225). Springfield Publishers.
  • Garoufallou, E., Zafeiriou, G., Siatri, R., & Balapanidou, E. (2013). Marketing applications in Greek academic library services. Library Management, 34(8/9), 632-649.
  • Garg, S. (2018). Analysing Grunig’s two way symmetrical model in the context of NGOs: A case study of Bal Sahyog, Teach for India and Good Weave International. International Journal of Science and Research, 9(1), 1760-1766.
  • Grunig, J. E., & Hunt, T. (1984) Managing public relations. Rinehart and Winston.
  • Haruna, B., Madu, A. U., & Awurdi, A. (2018). Nigerian public libraries in the 21st century: Overcoming challenges through public relations and publicity activities. IOSR Journal of Humanities and Social Science, 23(5), 9-15.
  • Holmes, T. (2018). Components of a strategic PR plan.
  • https://akerink.com/components-of-astrategic-pr-plan/ Isaac, I. (2012). Public relations activities in academic libraries: The role of reference librarians. International Journal of Library Science, 1(2), 38-42.
  • Kaba, A. (2011). Marketing information resources and services on the web: Current status of academic libraries in the United Arab Emirates. Information Development, 27(58), 58-65.
  • Khan, M. M., & Mumu, F, E. (2016). Public relations and marketing (PRM) exposing services in university libraries: A conceptual view. Daffodil International University Journal of Business and Economics, 10(2), 49-58.
  • Makinde, O. B., & Makinde, B. O. (2020). Utilisation of WhatsApp for health-related messages broadcast in Ojo Local Government Area of Lagos State in Nigeria. Journal of ICT Development, Applications and Research, 2, 48-61.
  • Martinelli, R. (2022). The evolving world of public relations: Beyond the press release. https://psu.pb.unizin.org/ comm370/chapter/chapter-3-the-world-of-public-relations/ Moore, K. (2022). What’s is the difference between traditional PR and digital PR?
  • https://www.digitalthirdcoast.com/blog/whats-the-difference- between-traditional-pr-anddigital-pr Nnadozie, C.O., Nnadozie, C. D., & Okeke, I. (2015). Understanding library public relations. In B. O. Edom & C.O.
  • Nnadozie (Eds.), Elements of library public relations (pp. 153-164). Springfield Publishers.
  • Nwezeh, C. M. T. (2010). Public relations in Nigerian university libraries: The case of Hezekiah Oluwasanmi Library,Obafemi Awolowo University. The Electronic Library,28(1), 100-107.
  • PRSA (2022). About public relations. https://www.prsa.org/ about/all-about-prShidi, H., & Sambe, M. T. (2019). Public relations and publicity in libraries and information centers. Nats Publishing Enterprise.
  • Squaremedia (2021). Traditional PR Vs digital PR – how can one help the other?
  • https://squaremedia.solutions/blog/digital-vs-traditionalpr/#:~: text=Traditional%20PR%20is%20the%20direct, towards%20your%20chosen%20target %20audience Sullivan, G. M. (2013). Analysing and interpreting data from Likert-type scales. Journal of Graduate Medical Education, 541-542.
  • Odede, I, (2012). Public relations activities in an academic library: The roles of the reference librarian. International Journal of Library Science, 1(2), 38-42.
  • Otike, F., Bar´at, A. H., & Kiszl, P. (2022). Innovation strategies in academic libraries using business entrepreneurial theories: Analysis of competing values framework and disruptive innovation theory. The Journal of Academic Librarianship, 48(4). https://doi.org/10.1016/j.acalib.2022.102537

ARE WE STILL FINE WITH TRADITIONAL PUBLIC RELATIONS STRATEGIES? EVIDENCE FROM STUDENT PATRONS AND LIBRARY PERSONNEL OF HEZEKIAH OLUWASANMI LIBRARY, NIGERIA

Year 2024, Volume: 7 Issue: 1, 18 - 31, 06.06.2024

Abstract

Academic libraries may be losing student patrons due to the lack of awareness of available library resources and services. This awareness can be created by the use of patron-tailored public relations (PR) strategies. The study investigated traditional PR strategies in an academic library despite this digital era. The study adopted the survey research design administering two questionnaires to library personnel (N=48) and students (N=370). The obtained data were analysed using percentage and frequency count. Results showed that traditional PR strategies were well employed in the study library with media activities being least utilised - traditional PR strategies are germane despite social media breakthroughs. The major challenge to PR strategies was identified as the absence of qualified library professionals. It is recommended that the library should endeavour to judiciously use its employees to further drive traditional PR strategies in the absence of needed technology to drive digital PR strategies.

References

  • Abdulsalami, T. L., & Umar, I. M. (2018). Assessment of marketing strategies used for marketing information resources and services in University of Nigeria Library, Nsukka. Nasarawa Journal of Library and Information Science, 2(1), 162-173.
  • Adewusi, F. A. (2015). Building effective public relations in university libraries in Nigeria. Information and Knowledge Management, 5(9), 1-5.
  • Agboke, A. L., & Effiong, A. E. (2020). Promotional techniques used as marketing strategies for library resources and services. Research Journal of Library and Information Science, 4(2), 2934.
  • Amarakoon, L. R., & Seneviratne, T. M. (2014). Academic Libraries are at a cross road in the Internet era–use of socialmedia in promoting academic library resources and services with special reference to Facebook use: A review.
  • https://www.academia.edu/8062971/Academic_Libraries_ are_at_a_cross_road_use_of_social_ media_in_promoting_ academic_library_resource_and_services_with_special_reference_ to_Fac ebook_use_A_Review_of_Literature Ameen, K. (2015). Use of public relations and publicity (PRP) by the public libraries in Lahore, Pakistan. New Library World, 116(7/8), 455-466.
  • ACRL (2018). Guideline for media r e -sources in academic libraries (2018 r e v i -s i o n ) . https://www.ala.org/acrl/standards/mediaresources Benson, O. V., Udo-Anyanwu, A. J., & Onuoha, C. O. (2016).
  • Strategies used in marketing library and information services in tertiary institutions in Imo State. Journal of Applied Information Science and Technology, 9(1), 144-152.
  • Blaikie, N. (2003). Analysing quantitative data. Sage Publications. Dickson, A., & Holley, R. P. (2010). Social networking in academic libraries: The possibilities and the concerns. New Library World, 111(11/12), 468-479.
  • Direct Development (2021). PR or marketing? https://www.directdevelopmentpr.com/understandingdifference-pr-marketing/Dowd, S. (2014). Beyond book sales: The complete guide to raising real money for your library. ALA Neal-Schuman.
  • Etim, B. O., Edom, E. U., & Egbuchu, C. C. (2015). The challenges of library public relations. In B. O. Edom & C. D. Nnadozie (Eds.), Elements of library public relations (pp. 218-225). Springfield Publishers.
  • Garoufallou, E., Zafeiriou, G., Siatri, R., & Balapanidou, E. (2013). Marketing applications in Greek academic library services. Library Management, 34(8/9), 632-649.
  • Garg, S. (2018). Analysing Grunig’s two way symmetrical model in the context of NGOs: A case study of Bal Sahyog, Teach for India and Good Weave International. International Journal of Science and Research, 9(1), 1760-1766.
  • Grunig, J. E., & Hunt, T. (1984) Managing public relations. Rinehart and Winston.
  • Haruna, B., Madu, A. U., & Awurdi, A. (2018). Nigerian public libraries in the 21st century: Overcoming challenges through public relations and publicity activities. IOSR Journal of Humanities and Social Science, 23(5), 9-15.
  • Holmes, T. (2018). Components of a strategic PR plan.
  • https://akerink.com/components-of-astrategic-pr-plan/ Isaac, I. (2012). Public relations activities in academic libraries: The role of reference librarians. International Journal of Library Science, 1(2), 38-42.
  • Kaba, A. (2011). Marketing information resources and services on the web: Current status of academic libraries in the United Arab Emirates. Information Development, 27(58), 58-65.
  • Khan, M. M., & Mumu, F, E. (2016). Public relations and marketing (PRM) exposing services in university libraries: A conceptual view. Daffodil International University Journal of Business and Economics, 10(2), 49-58.
  • Makinde, O. B., & Makinde, B. O. (2020). Utilisation of WhatsApp for health-related messages broadcast in Ojo Local Government Area of Lagos State in Nigeria. Journal of ICT Development, Applications and Research, 2, 48-61.
  • Martinelli, R. (2022). The evolving world of public relations: Beyond the press release. https://psu.pb.unizin.org/ comm370/chapter/chapter-3-the-world-of-public-relations/ Moore, K. (2022). What’s is the difference between traditional PR and digital PR?
  • https://www.digitalthirdcoast.com/blog/whats-the-difference- between-traditional-pr-anddigital-pr Nnadozie, C.O., Nnadozie, C. D., & Okeke, I. (2015). Understanding library public relations. In B. O. Edom & C.O.
  • Nnadozie (Eds.), Elements of library public relations (pp. 153-164). Springfield Publishers.
  • Nwezeh, C. M. T. (2010). Public relations in Nigerian university libraries: The case of Hezekiah Oluwasanmi Library,Obafemi Awolowo University. The Electronic Library,28(1), 100-107.
  • PRSA (2022). About public relations. https://www.prsa.org/ about/all-about-prShidi, H., & Sambe, M. T. (2019). Public relations and publicity in libraries and information centers. Nats Publishing Enterprise.
  • Squaremedia (2021). Traditional PR Vs digital PR – how can one help the other?
  • https://squaremedia.solutions/blog/digital-vs-traditionalpr/#:~: text=Traditional%20PR%20is%20the%20direct, towards%20your%20chosen%20target %20audience Sullivan, G. M. (2013). Analysing and interpreting data from Likert-type scales. Journal of Graduate Medical Education, 541-542.
  • Odede, I, (2012). Public relations activities in an academic library: The roles of the reference librarian. International Journal of Library Science, 1(2), 38-42.
  • Otike, F., Bar´at, A. H., & Kiszl, P. (2022). Innovation strategies in academic libraries using business entrepreneurial theories: Analysis of competing values framework and disruptive innovation theory. The Journal of Academic Librarianship, 48(4). https://doi.org/10.1016/j.acalib.2022.102537
There are 28 citations in total.

Details

Primary Language English
Subjects Library Studies
Journal Section Articles
Authors

Olayinka Makinde 0000-0003-2168-6470

Mohammed Yabagi This is me 0009-0000-6913-4646

Early Pub Date June 5, 2024
Publication Date June 6, 2024
Submission Date January 18, 2024
Acceptance Date May 23, 2024
Published in Issue Year 2024 Volume: 7 Issue: 1

Cite

APA Makinde, O., & Yabagi, M. (2024). ARE WE STILL FINE WITH TRADITIONAL PUBLIC RELATIONS STRATEGIES? EVIDENCE FROM STUDENT PATRONS AND LIBRARY PERSONNEL OF HEZEKIAH OLUWASANMI LIBRARY, NIGERIA. UNIMUSEUM, 7(1), 18-31.

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