SYSTEMATIC REVIEW FOR STAKEHOLDER ANALYSIS IN THE HEALTH SECTOR
Yıl 2023,
Cilt: 9 Sayı: 3, 347 - 360, 31.12.2023
Emel Türkeli
,
Sevcan Pınar
,
Serkan Türkeli
Öz
The aim of this research is to systematically determine the studies on the identification of the stakeholders of the Turkish health system and to examine the stakeholder analysis methods in the literature. Content analysis method was used within the scope of the study. This study was prepared according to the systematic review and meta-analysis study guide PRISMA-P. While searching for Turkish and international databases related keywords are used. Inclusion and exclusion criteria were established by taking PICOS criteria into account. Studies were evaluated with the PEDro scale in terms of methodological quality. As a result of the research conducted through the PubMED database, it was seen that it was the only research describing the Turkish health system. Again, in the relevant literature research, it was seen that research focusing on stakeholder analysis, both nationally and internationally, started to take place more and more and the interest increased over time.
Kaynakça
- Akinci, F., Mollahaliloğlu, S., Gürsöz, H. ve Öğücü, F. (2012). Assessment of the turkish health car system reforms: A stakeholder analysis, Health Policy. 107(1), 21-30.
- Belkaoui, A.R. (2003). Intellectual capital and firm performance of US multinational firms: A study of the resource-based and stakeholder views. Journal of Intellectual Capital, 4(2), 215-226.
- Brugha, R. ve Varvasovszky, Z. (2000). Stakeholder analysis: A review. Health Policy and Planning, 15(3), 239-246.
- Bundy, J., Shropshire, C. ve Buchholtz, A.K. (2013). Strategic cognition and issue salience: Toward an explanation of firm responsiveness to stakeholder concerns. Academy of Management Review, 38(3), 352-376.
- Charmaz, K. (2006). Constructing grounded theory. London, UK: SAGE Publications.
- Clarkson, M.B.E. (1995). A stakeholder framework for analyzing and evaluating corporate social performance. Academy of Management Review, 20(1), 92-117.
- Clement, R.W. (2005). The lessons from stakeholders theory for U.S. business leaders. Business Horizons, (48), 255-264.
- Donaldson, T. ve Preston, L.E. (1995). The stakeholder theory of the corporation: Concepts, evidence, and implications. Academy of Management Review, 20(1), 65-91.
- Fıske, J. (1996). İletişim çalışmalarına giriş. (S. İrvan, Çev.). Ankara: Bilim ve Sanat Yayınları.
- Freeman, R.E. (1984). Strategic management: A stakeholder approach. Boston: Pitman.
- Freeman, R.E. ve Liedtka, J. (1997). Stakeholder capitalism and value chain, European Management Journal, 15(3), 286-296.
- Freeman, R.E. ve Phillips, R.A. (2002). Stakeholder theory: A libertarian defense. Business Ethics Quarterly, 12(3), 331-349.
- Freeman, R.E. (2004). The Stakeholder Approach Revisited, Zeitschrift für Wirtschaftund Unternehmensethik, 5(3), 228- 241.
- Freeman, R.E., Harrison, J.S. ve Wicks, A.C. (2007). Managing for stakeholders: Survival, reputation, and success. New Haven: Yale University Press.
- Freeman, R.E., Harrison, J.S., Wicks, A.C., Parmar, B.L. ve Colle, S. (2010). de.Stakeholder theory: The state of the art. Cambridge: Cambridge University Press.
- Frooman, J. (1999). Stakeholder influence strategies. Academy of Management Review, 24(2), 191-205.
- Garriga, E. ve Melé, D. (2004). Corporate social responsibility theories: Mapping the territory. Journal of Business Ethics, (53), 51-71. https://doi.org/10.1023/B:BUSI.0000039399.90587.34
- Godfrey, P.C. (2005). The relationship between corporate philanthropy and shareholder wealth: A risk management perspective. Academy of Management Review, 30(4), 777-798.
- Goodpaster, K.E. (1991). Business ethics and stakeholder analysis, Business Ethics Quarterly, 1(1), 53-73.
- Hall, M., Millo, Y. ve Barman, E. (2015). Who and what really counts? Stakeholder prioritization and accounting for social value. Journal of Management Studies, 52(7), 907-934.
- Harrison, J.S. ve John, C.H. (1996). Managing and Partnering with External Stakeholders, The Academy of Management Executive, 10(2), 46-60.
- Jansson, E. (2005). The Stakeholder Model: The Influence of the Ownership and Governance Structures, Journal of Business Ethics, (56), 1-13.
- Jones, T.M. (1995). Instrumental stakeholder theory: A synthesis of ethics and economics. Academy of Management Review, 20(2), 404-437
- Jones, T.M. ve Wicks, A.C. (1999). Convergent stakeholder theory. Academy of Management Review, 24(2), 206-221.
- King, B.G. ve Soule, S.A. (2007). Social movements as extra-institutional entrepreneurs: The effect of protests on stock price returns, Administrative Science Quarterly, 52(3): 413-442.
- King, B.A. (2008). Social movement perspective of stakeholder collective action and influence, Business and Society, (47), 21-49.
- Kolk, A. ve Pinkse, J. (2006). Stakeholder Mismanagement and Corporate Social Responsibility Crises, European Management Journal, 24(1), 59-72.
- Kozak, R.A. ve Cohen, D.H. (1997). Distributor-Supplier Partnering Relationships: A Case in Trust, Journal of Business Research, (39), 33-38.
- Leonidou, L.C., Palihawanda, D. ve Theodosio, M. (2006). An integrated model of the behavioural dimensions of ındustrial buyer-seller relationships, European Journal of Marketing, 40(1/2), 145-173.
- Liao, Y. (2005). Business Strategy and performance: The role of human resource management control, Personnel Review, 34(3): 294.
- Lim, G., Ahn, H. ve Lee, H. (2005). Formulating strategies for stakeholder management: A case-based reasoning approach, Expert Systems with Applications, 28(4), 831-840, ISSN 0957-4174, https://doi.org/10.1016/j.eswa.2004.12.038.
- Lin, T.C. (2018). Incorporating Social Activism. BUL Rev, (98), 1535.
- Mackey, A., Mackey, T.B. ve Barney, J.B. (2007). Corporate social responsibility and firm performance: Investor preferences and corporate strategies. Academy of Management Review, (32): 817-835.
- Margolis, J.D. ve Walsh, J.P. (2003). Misery loves companies: Rethinking social initiatives by business. Administrative Science Quarterly, 48(2), 268-305.
- Medina Munoz, D.R., Garcia Falcon, J.M. ve Medina Munoz, R.D. (2002). Building the Valuable Connection Hotels and Travel Agents, Cornell Hotel and Restaurant Administration Quarterly, 43(3), 46-52, ISSN 0010-8804, https://doi.org/10.1016/S0010-8804(02)80017-9.
- Mitchell, R.K., Agle, B.R. ve Wood, D.J. (1997). Toward a theory of stakeholder identification and salience: Defining the principle of who and what really counts. Academy of Management Review, 22(4), 853-886.
- Mitchell, R.K., Van Buren, H.J., Greenwood, M. ve Freeman, R.E. (2015). Stakeholder inclusion and accounting for stakeholders. Journal of Management Studies, 52(7), 851-877.
- Mitchell, R.K., Weaver, G.R., Agle, B.R., Bailey, A.D. ve Carlson, J. (2016). Stakeholder agency and social welfare: Pluralism and decision making in the multi-objective corporation. Academy of Management Review, 41(2), 252-275.
- Moher, D., Liberati, A., Tetzlaff, J. ve Altman, D.G. (2009). PRISMA Group. Preferred reporting items for systematic reviews and meta-analyses: the PRISMA statement. PLoS Med, 21, 6(7), e1000097. doi:10.1 371/journal.pmed.1000097. Epub, Jul 21. PMID: 19621072; PMCID: PMC2707599.
- Mohr, J. ve Spekman, R. (1994). Characteristics of partnership success: Partnership attributes, communication behaviour and conflict resolution techniques. Strategic Management Journal, 15(2), 135-152.
- Monczka, R., Petersen, K., Handfield, R. ve Ragatz, G. (1998). Success factors in strategic supplier alliances: the buying company perspective, Decision Sciences, 29 (3).
- Neuman, L.W. (2017). Toplumsal araştırma yöntemleri nitel ve nicel yaklaşımlar. (S. Özge, Çev.). Ankara: Yayınodası.
- Orlitzky, M., Schmidt, F.L. ve Rynes, S.L. (2003). Corporate social and financial performance: A meta- analysis, Organization studies, 24(3), 403-441.
- Özalp, İ. ve Tonus, H.Z. (2003). Paydaş teorisi (stakeholder theory) ve Freeman, Donaldson-Preston,MitchellAngle- Wood ve Arroll’un paydaş teorisine yaklaşımlarının incelenmesi, XI. Ulusal Yönetim ve Organizasyon Kongresi, 22-24. Mayıs, Afyon, s.162-176.
- Phillips, R. (2003). Stakeholder theory and organizational ethics. Berrett-Koehler Publishers.
- Phillips, D. (2006). Relationships are the core value for organizations a practitioner perspective. Corporate Communications: An International Journal, 11(1), 34-42.
- Polonsky, M.J., Schuppisser, D.S.W. ve Beldona, S.A. (2002). Stakeholder perspective for analyzing marketing relationships. Journal of Market-Focused Management, (5), 109-126. https://doi.org/10.1023/A:1014091926179
- Raman, S.R. (2004). Managing secondary stakeholders: Lessons from the monsanto case study, South Asian Journal of Management, 11(4).
- Reid, E.M. ve Toffel, M.W. (2009). Responding to public and private politics: Corporate disclosure of climate change strategies. Strategic Management Journal, 30(11), 1157-1178.
- Reyes-Alcázar, V., Casas-Delgado, M., Herrera-Usagre, M. ve Torres-Olivera, A. (2012). Stakeholder analysis: The andalusian agency for healthcare quality case. The Health Care Manager, 31(4), 365-374.
- Rindfleisch, A. (2000). Organizational trust and ınterfirm cooperation: An examination of horizontal versus vertical alliances. Marketing Letters, 11(1), 81-95.
- Rowley, T.J. (1997). Moving beyond dyadic ties: A network theory of stakeholder influences. Academy of Management Review, 22(4), 887-910.
- Sargut, A.S. ve Özen, Ş. (2010). Örgüt kuramları. Baskı. Ankara: İmge Kitabevi.
- Savage, G.T., Nix, .TW., Whitehead, C.J. ve John D. (1991). Blair. Strategies for assessing and managing organizational stakeholders, Academy of Management Executives, 5(2): 61-75.
- Schmeer, K. (1999). Guidelines for conducting a stakeholder analysis. PHR, Abt Associates.
- Shirey, M.R. (2012). Stakeholder analysis and mapping as targeted communication strategy. Journal of Nursing Administration, 42(9), 399-403.
- Ülgen, H. ve Mirze, K. (2007). İşletmelerde stratejik yönetim, Arıkan Basım Yayım Dağıtım, Ekim, İstanbul.
- White, M.D. ve Marsh, E.E. (2006). Content analysis: A flexible methodology, Library Trends, 55(1), 22-45.
- Van der Laan Smith, J., Adhikari, A. ve Tondkar, R.H. (2005). Exploring differences in social disclosures internationally: A stakeholder perspective. Journal of Accounting and Public Policy, 24(2), 123-151.
- Varvasovszky, Z. ve Brugha, R. (2000). How to do (or not to do) a stakeholder analysis. Health Policy and Planning, (15), 338-345.
- Vinten, G. (2000). The stakeholder manager, Management decision, 38(6), 377-383.
- Yamak, S. ve Süer, Ö. (2005). State as a stakeholder, Emerald publishing, 5(2), 111-120.
- Yıldırım, A. ve Şimşek, H. (2013). Sosyal bilimlerde nitel araştırma yöntemleri. Seçkin yayıncılık.
SAĞLIK SEKTÖRÜNDE PAYDAŞ ANALİZİNE YÖNELİK SİSTEMATİK DERLEME
Yıl 2023,
Cilt: 9 Sayı: 3, 347 - 360, 31.12.2023
Emel Türkeli
,
Sevcan Pınar
,
Serkan Türkeli
Öz
Öz
Bu çalışmanın amacı, Türk sağlık sisteminin paydaşlarının tespiti ve paydaş analizi yöntemlerine dair çalışmaları sistematik olarak incelemektir. Çalışma kapsamında içerik analizi yöntemi kullanılmıştır. Bu doğrultuda çalışma, sistematik derleme ve metaanaliz çalışma rehberi PRISMA-P’ye göre hazırlanmıştır. Tarama yaparken Türkçe ve uluslararası çalışmalar için ilgili anahtar kelimeler kullanılmıştır. Dâhil edilme ve dışlanma kriterleri PICOS ölçütleri göz önünde bulundurularak oluşturulmuştur. Çalışmalar metodolojik kalite açısından PEDro ölçeği ile değerlendirilmiştir. Pubmed veri tabanı aracılığıyla gerçekleştirilen araştırma sonucunda Türkiye sağlık sistemini anlatan tek araştırma olduğu görülmüştür. Yine gerçekleştirilen ilgili literatür araştırmasında hem ulusal hem uluslararası alanda da paydaş analizine odaklanan araştırmaların giderek daha çok ön planda yer almaya başladığı ve ilginin zamanla arttığı görülmüştür.
Destekleyen Kurum
Araştırmamızı destekleyen kurum bulunmamaktadır.
Teşekkür
Sayın hocam, teşekkür eder, iyi çalışmalar dileriz.
Saygılarımızla,
Kaynakça
- Akinci, F., Mollahaliloğlu, S., Gürsöz, H. ve Öğücü, F. (2012). Assessment of the turkish health car system reforms: A stakeholder analysis, Health Policy. 107(1), 21-30.
- Belkaoui, A.R. (2003). Intellectual capital and firm performance of US multinational firms: A study of the resource-based and stakeholder views. Journal of Intellectual Capital, 4(2), 215-226.
- Brugha, R. ve Varvasovszky, Z. (2000). Stakeholder analysis: A review. Health Policy and Planning, 15(3), 239-246.
- Bundy, J., Shropshire, C. ve Buchholtz, A.K. (2013). Strategic cognition and issue salience: Toward an explanation of firm responsiveness to stakeholder concerns. Academy of Management Review, 38(3), 352-376.
- Charmaz, K. (2006). Constructing grounded theory. London, UK: SAGE Publications.
- Clarkson, M.B.E. (1995). A stakeholder framework for analyzing and evaluating corporate social performance. Academy of Management Review, 20(1), 92-117.
- Clement, R.W. (2005). The lessons from stakeholders theory for U.S. business leaders. Business Horizons, (48), 255-264.
- Donaldson, T. ve Preston, L.E. (1995). The stakeholder theory of the corporation: Concepts, evidence, and implications. Academy of Management Review, 20(1), 65-91.
- Fıske, J. (1996). İletişim çalışmalarına giriş. (S. İrvan, Çev.). Ankara: Bilim ve Sanat Yayınları.
- Freeman, R.E. (1984). Strategic management: A stakeholder approach. Boston: Pitman.
- Freeman, R.E. ve Liedtka, J. (1997). Stakeholder capitalism and value chain, European Management Journal, 15(3), 286-296.
- Freeman, R.E. ve Phillips, R.A. (2002). Stakeholder theory: A libertarian defense. Business Ethics Quarterly, 12(3), 331-349.
- Freeman, R.E. (2004). The Stakeholder Approach Revisited, Zeitschrift für Wirtschaftund Unternehmensethik, 5(3), 228- 241.
- Freeman, R.E., Harrison, J.S. ve Wicks, A.C. (2007). Managing for stakeholders: Survival, reputation, and success. New Haven: Yale University Press.
- Freeman, R.E., Harrison, J.S., Wicks, A.C., Parmar, B.L. ve Colle, S. (2010). de.Stakeholder theory: The state of the art. Cambridge: Cambridge University Press.
- Frooman, J. (1999). Stakeholder influence strategies. Academy of Management Review, 24(2), 191-205.
- Garriga, E. ve Melé, D. (2004). Corporate social responsibility theories: Mapping the territory. Journal of Business Ethics, (53), 51-71. https://doi.org/10.1023/B:BUSI.0000039399.90587.34
- Godfrey, P.C. (2005). The relationship between corporate philanthropy and shareholder wealth: A risk management perspective. Academy of Management Review, 30(4), 777-798.
- Goodpaster, K.E. (1991). Business ethics and stakeholder analysis, Business Ethics Quarterly, 1(1), 53-73.
- Hall, M., Millo, Y. ve Barman, E. (2015). Who and what really counts? Stakeholder prioritization and accounting for social value. Journal of Management Studies, 52(7), 907-934.
- Harrison, J.S. ve John, C.H. (1996). Managing and Partnering with External Stakeholders, The Academy of Management Executive, 10(2), 46-60.
- Jansson, E. (2005). The Stakeholder Model: The Influence of the Ownership and Governance Structures, Journal of Business Ethics, (56), 1-13.
- Jones, T.M. (1995). Instrumental stakeholder theory: A synthesis of ethics and economics. Academy of Management Review, 20(2), 404-437
- Jones, T.M. ve Wicks, A.C. (1999). Convergent stakeholder theory. Academy of Management Review, 24(2), 206-221.
- King, B.G. ve Soule, S.A. (2007). Social movements as extra-institutional entrepreneurs: The effect of protests on stock price returns, Administrative Science Quarterly, 52(3): 413-442.
- King, B.A. (2008). Social movement perspective of stakeholder collective action and influence, Business and Society, (47), 21-49.
- Kolk, A. ve Pinkse, J. (2006). Stakeholder Mismanagement and Corporate Social Responsibility Crises, European Management Journal, 24(1), 59-72.
- Kozak, R.A. ve Cohen, D.H. (1997). Distributor-Supplier Partnering Relationships: A Case in Trust, Journal of Business Research, (39), 33-38.
- Leonidou, L.C., Palihawanda, D. ve Theodosio, M. (2006). An integrated model of the behavioural dimensions of ındustrial buyer-seller relationships, European Journal of Marketing, 40(1/2), 145-173.
- Liao, Y. (2005). Business Strategy and performance: The role of human resource management control, Personnel Review, 34(3): 294.
- Lim, G., Ahn, H. ve Lee, H. (2005). Formulating strategies for stakeholder management: A case-based reasoning approach, Expert Systems with Applications, 28(4), 831-840, ISSN 0957-4174, https://doi.org/10.1016/j.eswa.2004.12.038.
- Lin, T.C. (2018). Incorporating Social Activism. BUL Rev, (98), 1535.
- Mackey, A., Mackey, T.B. ve Barney, J.B. (2007). Corporate social responsibility and firm performance: Investor preferences and corporate strategies. Academy of Management Review, (32): 817-835.
- Margolis, J.D. ve Walsh, J.P. (2003). Misery loves companies: Rethinking social initiatives by business. Administrative Science Quarterly, 48(2), 268-305.
- Medina Munoz, D.R., Garcia Falcon, J.M. ve Medina Munoz, R.D. (2002). Building the Valuable Connection Hotels and Travel Agents, Cornell Hotel and Restaurant Administration Quarterly, 43(3), 46-52, ISSN 0010-8804, https://doi.org/10.1016/S0010-8804(02)80017-9.
- Mitchell, R.K., Agle, B.R. ve Wood, D.J. (1997). Toward a theory of stakeholder identification and salience: Defining the principle of who and what really counts. Academy of Management Review, 22(4), 853-886.
- Mitchell, R.K., Van Buren, H.J., Greenwood, M. ve Freeman, R.E. (2015). Stakeholder inclusion and accounting for stakeholders. Journal of Management Studies, 52(7), 851-877.
- Mitchell, R.K., Weaver, G.R., Agle, B.R., Bailey, A.D. ve Carlson, J. (2016). Stakeholder agency and social welfare: Pluralism and decision making in the multi-objective corporation. Academy of Management Review, 41(2), 252-275.
- Moher, D., Liberati, A., Tetzlaff, J. ve Altman, D.G. (2009). PRISMA Group. Preferred reporting items for systematic reviews and meta-analyses: the PRISMA statement. PLoS Med, 21, 6(7), e1000097. doi:10.1 371/journal.pmed.1000097. Epub, Jul 21. PMID: 19621072; PMCID: PMC2707599.
- Mohr, J. ve Spekman, R. (1994). Characteristics of partnership success: Partnership attributes, communication behaviour and conflict resolution techniques. Strategic Management Journal, 15(2), 135-152.
- Monczka, R., Petersen, K., Handfield, R. ve Ragatz, G. (1998). Success factors in strategic supplier alliances: the buying company perspective, Decision Sciences, 29 (3).
- Neuman, L.W. (2017). Toplumsal araştırma yöntemleri nitel ve nicel yaklaşımlar. (S. Özge, Çev.). Ankara: Yayınodası.
- Orlitzky, M., Schmidt, F.L. ve Rynes, S.L. (2003). Corporate social and financial performance: A meta- analysis, Organization studies, 24(3), 403-441.
- Özalp, İ. ve Tonus, H.Z. (2003). Paydaş teorisi (stakeholder theory) ve Freeman, Donaldson-Preston,MitchellAngle- Wood ve Arroll’un paydaş teorisine yaklaşımlarının incelenmesi, XI. Ulusal Yönetim ve Organizasyon Kongresi, 22-24. Mayıs, Afyon, s.162-176.
- Phillips, R. (2003). Stakeholder theory and organizational ethics. Berrett-Koehler Publishers.
- Phillips, D. (2006). Relationships are the core value for organizations a practitioner perspective. Corporate Communications: An International Journal, 11(1), 34-42.
- Polonsky, M.J., Schuppisser, D.S.W. ve Beldona, S.A. (2002). Stakeholder perspective for analyzing marketing relationships. Journal of Market-Focused Management, (5), 109-126. https://doi.org/10.1023/A:1014091926179
- Raman, S.R. (2004). Managing secondary stakeholders: Lessons from the monsanto case study, South Asian Journal of Management, 11(4).
- Reid, E.M. ve Toffel, M.W. (2009). Responding to public and private politics: Corporate disclosure of climate change strategies. Strategic Management Journal, 30(11), 1157-1178.
- Reyes-Alcázar, V., Casas-Delgado, M., Herrera-Usagre, M. ve Torres-Olivera, A. (2012). Stakeholder analysis: The andalusian agency for healthcare quality case. The Health Care Manager, 31(4), 365-374.
- Rindfleisch, A. (2000). Organizational trust and ınterfirm cooperation: An examination of horizontal versus vertical alliances. Marketing Letters, 11(1), 81-95.
- Rowley, T.J. (1997). Moving beyond dyadic ties: A network theory of stakeholder influences. Academy of Management Review, 22(4), 887-910.
- Sargut, A.S. ve Özen, Ş. (2010). Örgüt kuramları. Baskı. Ankara: İmge Kitabevi.
- Savage, G.T., Nix, .TW., Whitehead, C.J. ve John D. (1991). Blair. Strategies for assessing and managing organizational stakeholders, Academy of Management Executives, 5(2): 61-75.
- Schmeer, K. (1999). Guidelines for conducting a stakeholder analysis. PHR, Abt Associates.
- Shirey, M.R. (2012). Stakeholder analysis and mapping as targeted communication strategy. Journal of Nursing Administration, 42(9), 399-403.
- Ülgen, H. ve Mirze, K. (2007). İşletmelerde stratejik yönetim, Arıkan Basım Yayım Dağıtım, Ekim, İstanbul.
- White, M.D. ve Marsh, E.E. (2006). Content analysis: A flexible methodology, Library Trends, 55(1), 22-45.
- Van der Laan Smith, J., Adhikari, A. ve Tondkar, R.H. (2005). Exploring differences in social disclosures internationally: A stakeholder perspective. Journal of Accounting and Public Policy, 24(2), 123-151.
- Varvasovszky, Z. ve Brugha, R. (2000). How to do (or not to do) a stakeholder analysis. Health Policy and Planning, (15), 338-345.
- Vinten, G. (2000). The stakeholder manager, Management decision, 38(6), 377-383.
- Yamak, S. ve Süer, Ö. (2005). State as a stakeholder, Emerald publishing, 5(2), 111-120.
- Yıldırım, A. ve Şimşek, H. (2013). Sosyal bilimlerde nitel araştırma yöntemleri. Seçkin yayıncılık.