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Türkiye Üniversite Memnuniyet Araştırması [TÜMA-2017]: Rapor Özeti

Year 2017, Volume: 7 Issue: 2, 132 - 144, 01.08.2017

Abstract

Türkiye Üniversite Memnuniyet Araştırması [TÜMA] ilk olarak 2016 yılında gerçekleştirilmiş olup araştırma 2017 yılında tekrarlanmıştır. TÜMA'nın temel amacı, Türkiye'deki öğrencilerin üniversitelerinden memnun olma düzeylerini belirlemek ve bu kapsamda üniversiteleri öğrencilerin memnuniyet düzeylerine göre sıralamaktır. TÜMA kotalı örnekleme kullanılarak belirlenen 108 devlet ve 56 vakıf olmak üzere 164 üniversitede öğrenim gören 13.694 öğrenci üzerinde yürütülmüştür. Veriler altı faktörden (alan) oluşan "Öğrenci Memnuniyeti Ölçeği" kullanılarak elde edilmiştir. Sonuçlar; öğrencilerini üst düzeyde memnun edebilen sadece 22 üniversite olduğunu göstermektedir. Bu üniversitelerden ilk onu sırasıyla Özyeğin, İzmir Yüksek Teknoloji Enstitüsü, Sabancı, Koç, Abdullah Gül, İhsan Doğramacı Bilkent, Acıbadem, İstanbul, Kadir Has ve Akdeniz Üniversitesidir.

Turkey University Satisfaction Survey [TUSS-2017]: A brief summary

Year 2017, Volume: 7 Issue: 2, 132 - 144, 01.08.2017

Abstract

Turkey University Satisfaction Survey [TUSS] was first carried out in 2016 and the research was repeated in 2017. The main aim of TUSS is to determine the satisfaction level of university students in Turkey and to rank the universities according to the satisfaction levels of the students. The TUMA was conducted on 13,694 students studying at 164 universities, including 108 state and 56 foundation universities, determined by using quota sampling. The data were collected with the "Student Satisfaction Scale" consisting of six factors. The results show that there are only 22 universities that can satisfy their students at a high level. The top ten universities are Özyeğin, İzmir Institute of Technology, Sabancı, Koç, Abdullah Gül, İhsan Doğramacı Bilkent, Acıbadem, İstanbul, Kadir Has and Akdeniz University respectively.

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Details

Other ID JA37DF37BH
Journal Section Original Empirical Research
Authors

Engin Karadağ This is me

Cemil Yücel This is me

Publication Date August 1, 2017
Published in Issue Year 2017 Volume: 7 Issue: 2

Cite

APA Karadağ, E., & Yücel, C. (2017). Türkiye Üniversite Memnuniyet Araştırması [TÜMA-2017]: Rapor Özeti. Yükseköğretim Dergisi, 7(2), 132-144.

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