Araştırma Makalesi
BibTex RIS Kaynak Göster
Yıl 2018, Cilt: 4 Sayı: 2, 129 - 142, 20.12.2018

Öz

Kaynakça

  • Andereck, K., Bricker, K. S., Kerstetter, D., & Nickerson, N. P. (2006). Connecting experiences to quality: Understanding the meanings behind visitor’s experiences. In G. Jennings, & N. P. Nickerson (Eds.), Quality tourism experiences (pp. 81-98). Oxford: Elsevier ButterworthHeineman.
  • Bandelli, A. (2010). Virtual spaces and museums. In R. Parry (Ed.), Museums in a digital age (pp. 148-152). London: Routledge.
  • Bhatt, G. D. (2001). Knowledge management in organisations: examining the interaction between technologies, techniques, and people. Journal of Knowledge Management, 5(1), 68-75.
  • Gretzel, U., & Jamal, T. (2009). Conceptualizing the creative tourist tourist class: Technology, mobility, and tourism experiences. Tourism Analysis, 14, 1-11.
  • Holloway, J. C. (1981). The Guided Tour: A Sociological Approach. Annals of Tourism Research, VIII(3), 377- 402.
  • Jennings, G., Polovitz Nickerson, N., & (eds). (2006). Quality Tourism Experiences. Oxford: Elsevier.
  • Karayilan, E. & Cetin, G. (2016). Tourism Destination: Design of Experiences. In the Handbook of Managing and Marketing Tourism Experiences (pp. 65-83). Emerald Group Publishing Limited.
  • Kulakoğlu-Dilek, N., Kızılırmak, İ., & Dilek, S. E. Virtual Reality or Just Reality? A SWOT Analysis of the Tourism Industry. Journal of Tourismology, 4(1).
  • Morris, M. G., & Venkatesh, V. (200). Age differences in technology adoption decisions: Implications for a changing workforce. Personnel Psychology, 53, 375-403.
  • Oxford (2017) a. “Experience”. Retrieved from https://en.oxforddictionaries.com/definition/ experience. 21.09.2018
  • Oxford (2017) b. “Inter-”. Retrieved from https://en.oxforddictionaries.com/definition/inter-. 21.09.2018
  • Oxford (2017) c. “Quality”. Retrieved from https://en.oxforddictionaries.com/definition/quality. 21.09.2018
  • Pine, J & Gilmore, J. H. (1999). The experience economy: Work is a theater and every business a stage. Boston, MA: Harvard Business Press.
  • Rabotić, B. (2010). Tourist Guides in Contemporary Tourism. (pp. 353-364). Sarajevo: Philip NoelBaker University.
  • Rossou, M. (2010). Learning by doing and learning through play: an exploration of interactivity in virtual environments for children. In R. Parry (Ed.), Museums in a digital age (pp. 247-265). London: Routledge.
  • Sheng, C., & Chen, M. (2012). A study of experience expectations of museum visitors. Tourism Management, 33, 53-60.
  • Stamboulis, Y., & Skayannis, P. (2003). Innovation strategies and technology for experience-based tourism. Tourism Management, 24, 35-43.
  • Wang, D., Xiang, Z., & Fesenmaier, D. R. (2014). The Role of Smartphones in Mediating the Touristic Experience. Annals of tourism research, 48, 11-26.
  • Weidenfeld, A., Williams, M., & Butler, R. (2010). Knowledge transfer and innovation in the visitor attraction sector. Annals of Tourism Research, 37(3), 604-626.
  • Weiler, B., & Black, R. (2014). Tour Guiding Research: Insights, Issues and Implications (62 ed.). Channel View Publications.

The Experience of the Tourist in a Technologically-Driven Age: A Continuum Between the Tourist Guide and Technology

Yıl 2018, Cilt: 4 Sayı: 2, 129 - 142, 20.12.2018

Öz

The aim of this paper is to examine how new technologies shape the experience of the tourist. This is to further the
understanding of tourism’s place in a technologically-driven age. The methodology of the study includes an analysis,
comparison and evaluation of elements and factors involved in contributing to a quality tourist experience. The
experience of the tourist is a personal and individualistic occurrence and can be improved with the help of both new
technologies and the tourist guide. The finding that is made is that both the personal touch of the tourist guide as well
as the interactive features of technology have a place in the provision of quality tourism experiences. This in turn implies
that both tourist guides and new technologies should be included in the tourism experience. Only then can a quality
tourism experience be provided for the 21st century tourist. There are many papers examining the experience of the
tourist. However, few have looked at the implications of the development of new technologies on the experience of the
tourist. This article suggests a scale on which the tourist experience can be based on, in relation to both tourist guides
and new technologies.

Kaynakça

  • Andereck, K., Bricker, K. S., Kerstetter, D., & Nickerson, N. P. (2006). Connecting experiences to quality: Understanding the meanings behind visitor’s experiences. In G. Jennings, & N. P. Nickerson (Eds.), Quality tourism experiences (pp. 81-98). Oxford: Elsevier ButterworthHeineman.
  • Bandelli, A. (2010). Virtual spaces and museums. In R. Parry (Ed.), Museums in a digital age (pp. 148-152). London: Routledge.
  • Bhatt, G. D. (2001). Knowledge management in organisations: examining the interaction between technologies, techniques, and people. Journal of Knowledge Management, 5(1), 68-75.
  • Gretzel, U., & Jamal, T. (2009). Conceptualizing the creative tourist tourist class: Technology, mobility, and tourism experiences. Tourism Analysis, 14, 1-11.
  • Holloway, J. C. (1981). The Guided Tour: A Sociological Approach. Annals of Tourism Research, VIII(3), 377- 402.
  • Jennings, G., Polovitz Nickerson, N., & (eds). (2006). Quality Tourism Experiences. Oxford: Elsevier.
  • Karayilan, E. & Cetin, G. (2016). Tourism Destination: Design of Experiences. In the Handbook of Managing and Marketing Tourism Experiences (pp. 65-83). Emerald Group Publishing Limited.
  • Kulakoğlu-Dilek, N., Kızılırmak, İ., & Dilek, S. E. Virtual Reality or Just Reality? A SWOT Analysis of the Tourism Industry. Journal of Tourismology, 4(1).
  • Morris, M. G., & Venkatesh, V. (200). Age differences in technology adoption decisions: Implications for a changing workforce. Personnel Psychology, 53, 375-403.
  • Oxford (2017) a. “Experience”. Retrieved from https://en.oxforddictionaries.com/definition/ experience. 21.09.2018
  • Oxford (2017) b. “Inter-”. Retrieved from https://en.oxforddictionaries.com/definition/inter-. 21.09.2018
  • Oxford (2017) c. “Quality”. Retrieved from https://en.oxforddictionaries.com/definition/quality. 21.09.2018
  • Pine, J & Gilmore, J. H. (1999). The experience economy: Work is a theater and every business a stage. Boston, MA: Harvard Business Press.
  • Rabotić, B. (2010). Tourist Guides in Contemporary Tourism. (pp. 353-364). Sarajevo: Philip NoelBaker University.
  • Rossou, M. (2010). Learning by doing and learning through play: an exploration of interactivity in virtual environments for children. In R. Parry (Ed.), Museums in a digital age (pp. 247-265). London: Routledge.
  • Sheng, C., & Chen, M. (2012). A study of experience expectations of museum visitors. Tourism Management, 33, 53-60.
  • Stamboulis, Y., & Skayannis, P. (2003). Innovation strategies and technology for experience-based tourism. Tourism Management, 24, 35-43.
  • Wang, D., Xiang, Z., & Fesenmaier, D. R. (2014). The Role of Smartphones in Mediating the Touristic Experience. Annals of tourism research, 48, 11-26.
  • Weidenfeld, A., Williams, M., & Butler, R. (2010). Knowledge transfer and innovation in the visitor attraction sector. Annals of Tourism Research, 37(3), 604-626.
  • Weiler, B., & Black, R. (2014). Tour Guiding Research: Insights, Issues and Implications (62 ed.). Channel View Publications.
Toplam 20 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Bölüm Makaleler
Yazarlar

Michelle De La Harpe Bu kişi benim 0000-0002-2433-7287

Karina Sevenhuysen Bu kişi benim 0000-0002-6225-9320

Yayımlanma Tarihi 20 Aralık 2018
Gönderilme Tarihi 29 Eylül 2018
Yayımlandığı Sayı Yıl 2018 Cilt: 4 Sayı: 2

Kaynak Göster

APA De La Harpe, M., & Sevenhuysen, K. (2018). The Experience of the Tourist in a Technologically-Driven Age: A Continuum Between the Tourist Guide and Technology. Journal of Tourismology, 4(2), 129-142.
AMA De La Harpe M, Sevenhuysen K. The Experience of the Tourist in a Technologically-Driven Age: A Continuum Between the Tourist Guide and Technology. Journal of Tourismology. Aralık 2018;4(2):129-142.
Chicago De La Harpe, Michelle, ve Karina Sevenhuysen. “The Experience of the Tourist in a Technologically-Driven Age: A Continuum Between the Tourist Guide and Technology”. Journal of Tourismology 4, sy. 2 (Aralık 2018): 129-42.
EndNote De La Harpe M, Sevenhuysen K (01 Aralık 2018) The Experience of the Tourist in a Technologically-Driven Age: A Continuum Between the Tourist Guide and Technology. Journal of Tourismology 4 2 129–142.
IEEE M. De La Harpe ve K. Sevenhuysen, “The Experience of the Tourist in a Technologically-Driven Age: A Continuum Between the Tourist Guide and Technology”, Journal of Tourismology, c. 4, sy. 2, ss. 129–142, 2018.
ISNAD De La Harpe, Michelle - Sevenhuysen, Karina. “The Experience of the Tourist in a Technologically-Driven Age: A Continuum Between the Tourist Guide and Technology”. Journal of Tourismology 4/2 (Aralık 2018), 129-142.
JAMA De La Harpe M, Sevenhuysen K. The Experience of the Tourist in a Technologically-Driven Age: A Continuum Between the Tourist Guide and Technology. Journal of Tourismology. 2018;4:129–142.
MLA De La Harpe, Michelle ve Karina Sevenhuysen. “The Experience of the Tourist in a Technologically-Driven Age: A Continuum Between the Tourist Guide and Technology”. Journal of Tourismology, c. 4, sy. 2, 2018, ss. 129-42.
Vancouver De La Harpe M, Sevenhuysen K. The Experience of the Tourist in a Technologically-Driven Age: A Continuum Between the Tourist Guide and Technology. Journal of Tourismology. 2018;4(2):129-42.