Knowledge, Attitude and Behavior of Healthcare Professionals for Physical Violence

Yıl 2019, Cilt: 5 Sayı: 8, 1 - 18, 30.04.2019

Cagla Yigitbas Fatma Genç

Öz

Knowledge, Attitude and Behavior of Healthcare
Professionals for Physical Violence

 

The purpose of this study was to
define the knowledge, attitude and behavior of healthcare personnel working in
a state hospital regarding physical violence in terms of several
sociodemographic characteristics.
The data was obtained by face-to-face interviews with participants
voluntarily participating in the research (430 persons). The average age was
28.90 ± 6.94 years. The participants reported that 81.6% considered that
violence against healthcare workers was increased. 20.4% of healthcare
professionals stated that they experienced violence in the shift between 12:00
am and 08:00 am. The rate of healthcare professionals reporting violence was
44.0%. The rate of healthcare professionals receiving psychological support for
violence they experienced was 12.8%, and 27.7% of the participants considered
to leave the profession. 77.9% of the participants reported that they thought
that violence against healthcare professionals could be avoided. A
safe and violence-free environment should be provided for healthcare
professionals, and a support for coping skills should be provided them.

Keywords:
Healthcare professionals, physical violence, knowledge, attitude and behavior

Anahtar Kelimeler

Healthcare professionals, physical violence, knowledge

Kaynakça

• REFERENCES
• 1. Abbas MA, Fiala LA, Abdel Rahman AG, Fahim AE. Epidemiology of workplace violence against nursing staff in Ismailia Governorate, Egypt. J Egypt Public Health Assoc 2010;85:29-43
• 2. Akbas M, Boz A, Dursun A, Cetin S, Kilicaslan A. Determination of Exposure Status to Violence of 112 Employees and Their Behavior Towards Violence, DEUHFED 2016;9(3),93-100
• 3. Akca N, Yilmaz A, Isik O. Violence Applied to Health Employees: An Example of a Private Medical Center, Ankara Health Services Journal 2014;13(1):1-12.
• 4. Al B. Zengin S, Deryal Y, Gokcen C, Arı Yilmaz D, Yildirim C. Increased Violence Towards Health Care Staff. JAEM 2012;11:115-24
• 5. Annagur B. Violence Towards Health Care Staff: Risk Factors, Aftereffects, Evaluation and Prevention, Current Approaches in Psychiatry 2 2010;2(2): -161¬173
• 6. Atan SU, Donmez S. Workplace Violence Against Nurses. Journal of Forensic Medicine 2011;25 (11),71-80.
• 7. Atik D. Examination of The Phenomenon of Violence Towards Health Workers in The Case of a State Hospıtal. NWSA-Medical Sciences 2013;8,(2),1-15.
• 8. Attar GE. Violence towards Physicians in Turkey: A Grounded Theory Analysis
• 9. Bahar A, Sahin S, Akkaya Z, Alkayis M. Investigation of Effects of Exposure to Violence and Affecting Factors on Job Satisfaction of Emergency Nurses. Journal of Psychiatric Nursing 2015;6(2):57–64
• 10. Bickici F. Violence Against Health Care Workers and Factors That Cause Violence an Example of a Public Hospital. Health Performance and Quality Journal 2013;5(1):43-56
• 11. Bilisli Y, Hizay D. Violence Against Healthcare Workers in Workplace: A Case Of Unıversıty Hospıtal, International Journal of Social Science 2016;52:473-486
• 12. Buyukbayram A, Okcay H. The Socio-Cultural Factors That Affect Violence in Health Care Personnel, Journal of Psychiatric Nursing 2013;4(1):46-53
• 13. Chen WC, Hwu HG, Kung SM, Chiu HJ, Wang JD. Prevalence and determinants of workplace violence of health care workers in a psychiatric hospital in Taiwan. J. Occup. Health 2008;50,288-93. http://dx.doi.org/10.1539/joh.L7132 Available from:17.08.2017
• 14. Camcı O, Kutlu Y. Determination of Workplace Violence Toward Health Workers in Kocaeli. Journal of Psychiatric Nursing 2011;2:9-16
• 15. Celebi İ. The Condition Of Being Exposed to Violence of Medical Staffs Working in 122 Emergency Medical Service Stations in Çanakkale and Its impact on Burnout Syndrom. Prehospital Journal 2016;1(2):1-13
• 16. Cicek Durak T, Yolcu S, Akay S, Demir Y, Kilicaslan R, Degerli V, Parlak İ. Investigation of violence incidents by the patient or patients’ relatives directed towards the health care professionals in Bozyaka Training and Research Hospital Journal of General Medical 2014;24:130-137
• 17. Doganay İ. Alo-113-White Code: Vulnerability of Health Care Workers Working in Emergency Health Services and Suggested Solutions, Journal of Health Academician's 2014;1(2):136-140
• 18. Durmaz H, Korkmaz T, Okanli A. Nurses' Exposure to Violence and Their Level of Knowledge on The Signs of Violence Against Women Nurses. International Refereed Journal of Nursing Researches 2016;7(2):1-15
• 19. Dursun S. The Effect of Workplace Violence on Employees' Level Burnout: An Application on Health Sector. Journal of Labour Relations 2012;3:105–115.
• 20. Eker HH, Topcu İ, Sahinoz S, Ozder A, Aydin H. Violence Frequency in a Research and Training Hospital. Bidder Medical Sciences Journal 2011;3(3):16-22.
• 21. Elbek O, Uslu E. Analiz: Report of the Parliamentary Research Commission established in order to determine the measures to be taken by investigating the increasing violence incidents for health workers. Toraks Bülteni 2013: 52-56 Available from: http://www.toraks.org.tr/uploadFiles/book/file/2012014171439-5256.pdf
• 22. Elmas S, Bastürk S, Catak B. Frequency of Verbal and Physical Violence Against Healthcare Workers at Family Health Centers. Sted. 2013;22 (1):14-19
• 23. Estryn-Behar M, van der Heijden B, Camerino D, Fry C, Le Nezet O, Conway PM, et al. Violence risks in nursing-results from the European ‘NEXT’ Study. Occup Med (Lond) 2008;58:107-14.
• 24. Franz S, Zeh A, Schablon A, Kuhnert S, Nienhaus A. Aggression and violence against health care workers in Germany-a cross-sectional retrospective survey. BMC Health Serv Res 2010;10:51.
• 25. Fujita S, Ito S, Seto K, et al. Risk factors of workplace violence at hospitals in Japan. J Hosp Med. 2012;7:79-84
• 26. Gascón S, Martínez-Jarreta B, GonzálezAndrade JF, et al. Aggression towards health care workers in Spain: a multi-facility study to evaluate the distribution of growing violence among professionals, health facilities and departments. Int J Occup Environ Health. 2009;15(1):29-35.
• 27. Gillespie GL, Gates DM, Miller M, Howard PK. Workplace violence in healthcare settings: risk factors and protective strategies. Rehabil Nurs 2010;35:177-84.
• 28. Gunaydın N, Kutlu Y. Experience of workplace violence among nurses in health-care settings. Psikiyatri Hemşireliği Dergisi 2012;3:1-5.
• 29. Hills DJ, Joyce CM, Humphreys JS. A national study of workplace aggression in Australian clinical medical practice. Med J Aust. 2012;197(6):336-340.
• 30. Hodgson MJ, Reed R, Craig T, Murphy F, Lehmann L, Belton L, Warren N: Violence in healthcare facilities: lessons from the Veterans Health Administration. J Occup Environ Med. 2004;46(11):1158-65.
• 31. Kahriman İ. Determination of the Situation of Exposed to Verbal and Physical Violence of Nurses Journal of Psychiatric Nursing 2014;5(2):77-83
• 32. Keser Ozcan N, Bilgin H. Violence Towards Healthcare Workers in Turkey: a systematic review. J Med Sci 2011;31.
• 33. Lipscomb JA, London M, Chen YM, Flannery K, Watt M, Geiger-Brown J, Johnson JV, McPhaul K. Safety climate and workplace violence prevention in state-run residential addiction treatment centers. Work 2012;42:47-56.
• 34. Nart S. The Relation Between Workplace Violence Burnout And Job Satisfaction: A Study on Health Workers Journal of Management and Economics Research, 2014;23:248-268
• 35. Nau J, Halfens R, Needham I, Dassen T. The de-escalating aggressive behavior scale: Development and psychometric testing. J Adv Nurs. 2009;65,1956-64. http://dx.doi.org/10.1111/j.1365-2648.2009.05087.x Available from:17.08.2017
• 36. Ozturk H, Babacan E. Violence Applied to Health Personnel Working at Hospitals by Patients/Their Relatives: The Causes and Factors Regarding Violence. Journal of Health and Nursing Management 2014;2(1).71-80
• 37. Picakciefe M. Violence and Frekans Against Healthcare Workers. Turkey Health Report 2014, 461-467. Chief Editors: Ertem M, Çan G. HASUDER. https://sosyolojivefelsefe.files.wordpress.com/2015/01/tc3bcrkiye-sac49flc4b1k-raporu-2014.pdf, Available from:18.08.2017
• 38. Pinar T, Pınar G. Healthcare Workers and Workplace Violence. TAF Prev Med Bull 2013:12(3):315-326
• 39. Saines C. Violence and Aggression in A&E: Recommendations for Action. Accid Emerg Nursing 1999; 7(1):8-12.
• 40. Schablon A, Zeh A, Wendeler D, Peters Cet al. Frequency and consequences of violence and aggression towards employees in the German healthcare and welfare system: a cross-sectional study. BMJ Open. 2012;2(5):18.
• 41. Serin H, Serin S, Bakacak M, Ölmez S. Violence Towards Health Care Staf. Journal of Continuing Medıcal Education 2015;24(3):109-114.
• 42. Sahin B, Gayisiz Ş, Balcı FM, Öztürk D et al. Violence Against Allied Healthcare Personnel in an Emergency Department. Tr J Emerg Med 2011;11:110–4.Turkish Journal of Sociology 2017;37(1):157–178
• 43. Grand National Assembly of Turkey. Report of the parliamentary research commission established for the purpose of determining the measures to be taken and investigating the increasing violence against health workers. January 2013; Legislative Period: 24; Legislative Year: 3; Number of Row: 454 Available from: 16.08.2017 http: // www. academia.edu/3654719
• 44. Unsal Atan S, Donmez S. Workplace Violence Against Nurses. Journal of Forensic Medicine 2011; 5: 1.
• 45. Vural F, Ciftci S, Dura A, Vural B. Violence towards healthcare staff at the emergency department of a public hospital: the rate of reported events of violence. TAHUD 2013;17(4):147-152
• 46. Winstanley S, Whittington R. Aggression towards health care staff in a UK general hospital: variation among professions and departments. J Clin Nurs. 2004:13(1):3-10.
• 47. World Health Organization (WHO). Violence against health workers Available from: 17.08.2017. http://www.who.int/violence_injury_prevention/violence/workplace/en/
• 48. Yakut Hİ, Yalçın Burhan B, Ciftci A, Orham MF. Physical Abuse And Security in Health Workplace: A Study From Ankara Children’s Hematology And Oncology Training and Research Hospital. Turkish J. Pediatr. Dis. 2012;6(3):146-154
• 49. Yesilbas H. A General Overview of Violence in Healthcare. Journal of Health and Nursing Management 2016;1(3):44-54
• 50. Yigitbas C, Deveci SE. Mobbing Towards Health Workers. Turkish Journal of Occupational Health and Safety 2011;42:23-28.