@article{article_1566527, title={Determination of Family Health Center Employees’ Exposure to Health Violence and Communication Skills}, journal={Sürekli Tıp Eğitimi Dergisi}, volume={34}, pages={259–272}, year={2025}, DOI={10.17942/sted.1566527}, author={Ersoy, Nedim and Yıldırım, Nilüfer}, keywords={Aile Sağlığı Merkezi, Sağlıkta Şiddet, İletişim Becerileri}, abstract={Objectives: Violence is an essential public health problem for family health center staff and society. This study aims to evaluate the exposure to violence of healthcare professionals working in family health centers, whether there is a relationship between communication skills and exposure to violence, and if there is a relationship, to develop strategies and suggestions by the direction of the relationship. Methods: 214 people who worked in central family health centers in Erzurum and agreed to participate were included in the study. Introductory information forms, violence questions, and Health Workers’ Communication Skills Scale forms were used to collect data. Healthcare professionals filled out the forms during a face-to-face meeting. Results: In the study, 89.7% of family health center employees stated that they were exposed to violence, and the types of violence were verbal violence 52.8%, psychological violence 29.6%, physical violence 10.1%, economic violence 5.9% and sexual violence 1.7%, respectively. The total average communication skills of healthcare professionals were determined as 92.69±12.67 points. When we look at the communication skills of healthcare professionals, the score is 26.52±4.08 in the empathy sub-dimension, 31.69±4.43 in the informative communication sub-dimension, 16.22±2.47 in the respect sub-dimension, and 18.26±3.57 in the social skills sub-dimension. It is seen that the score is average. Conclusion: Although there are many studies on violence against healthcare workers, family health centers have been neglected in this regard. Most of the healthcare professionals working in family health centers are subjected to violence. The average communication skills of healthcare professionals were found to be high. The relationship between violence and communication skills was not found to be statiscally significant.}, number={4}, publisher={Türkiye Tabipleri Birliği}