TY - JOUR T1 - PATIENTS' VIEWS ON PROVIDING PSYCHOLOGICAL SUPPORT IN PRIMARY HEALTH CARE SERVICES TT - Hastaların Birinci Basamak Sağlık Hizmetlerinde Psikolojik Destek Sunulmasına İlişkin Görüşleri AU - Bulut Ateş, Fatoş AU - Özcan, Semra PY - 2025 DA - June Y2 - 2025 JF - Klinik ve Ruh Sağlığı Psikolojik Danışmanlığı Dergisi JO - KRSPDD PB - Türk Psikolojik Danışma ve Rehberlik Derneği WT - DergiPark SN - 2822-4582 SP - 42 EP - 53 VL - 5 IS - 1 LA - en AB - The comprehensive and holistic delivery of healthcare services is crucial for protecting and improving individuals' physical and mental health. This study aims to contribute to primary healthcare services by identifying the need for and quality of psychological support in primary healthcare and enhancing psychological support services to improve service quality and performance. In this context, semi-structured interviews were conducted with 69 patients who visited a family health center. The data obtained were analyzed using the content analysis method. Participants frequently stated their desire to receive psychological support, found the provision of psychological support services at family health centers (FHC) to be appropriate, and highlighted numerous advantages of such services in terms of healthcare delivery. KW - Primary healthcare services KW - psychological health KW - biopsychosocial model KW - psychological counseling. N2 - Sağlık hizmetlerinin kapsamlı ve bütüncül bir yaklaşımla sunulması, bireylerin hem fiziksel hem de ruhsal sağlığını koruma ve iyileştirme açısından büyük önem taşımaktadır. Bu araştırmada, birinci basamak sağlık hizmetlerinde psikolojik destek ihtiyacını ve niteliğini saptayarak, hizmet kalitesinin ve performansın arttırılması için psikolojik destek hizmetlerinin iyileştirilmesi yönünde birinci basamak sağlık hizmetlerine katkı yapmak amaçlanmıştır. 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