TY  - JOUR
T1  - Pandemi Sonrası Yeşil Otel Araştırmaları: Sistematik Literatür Taraması
TT  - Research on Green Hotel After The Pandemic: A Systematic Literature Review
AU  - Çizel, Beykan
AU  - Küçükmustafa, Okan
PY  - 2025
DA  - June
Y2  - 2025
DO  - 10.51525/johti.1634580
JF  - Journal of Hospitality and Tourism Issues
JO  - JOHTI
PB  - Sedat ÇELİK
WT  - DergiPark
SN  - 2687-5543
SP  - 20
EP  - 45
VL  - 7
IS  - 1
LA  - tr
AB  - Bu çalışma, pandemi sonrasında artan sürdürülebilirlik algısına paralel olarak önem kazanan Yeşil Oteller (Green Hotels) kavramını konu almış ve 2020-2024 yılları arasında yayınlanmış akademik literatürü sistematik bir şekilde incelemiştir. PRISMA protokolü kullanılarak SCOPUS ve WOS veri tabanlarından çalışmaya dahil edilen toplam 87 makale, TCM (Teori-Bağlam-Yöntem) ve ADO (Öncüller-Kararlar-Sonuçlar) çerçeveleri kullanılarak sentezlenmiştir. Araştırma kapsamında konu ile ilgili mevcut bilgi birikimi özetlenmiş, teorik ve pratik çıkarımlar geliştirilmiş ve son olarak gelecekte yapılabilecek araştırmalar ile ilgili öneriler sunulmuştur. Özetle elde edilen sonuçlar, çevresel sürdürülebilirlik algısının artışında yeşil otellerin yükselen öneminin rol oynadığını göstermiştir. Planlı Davranış Teorisi, Tüketici Davranışı Teorisi gibi teorilerin, tüketicilerin yeşil otel tercihlerini açıklamada sıklıkla başvurulan kuramlar olduğu saptanmıştır. Yeşil sertifikaların tüketici güvenini artırdığı ve çevrim içi yorumların tüketicilerin yeşil otel tercihleri üzerinde etkili olduğu önemle vurgulanmaktadır.
KW  - Yeşil Oteller
KW  - Sürdürülebilirlik
KW  - Sistematik Literatür Taraması
KW  - PRISMA
KW  - TCM
KW  - ADO
N2  - This study focused on the concept of Green Hotels, which has gained importance in parallel with the increasing perception of sustainability after the pandemic, and systematically examined the academic literature published between 2020 and 2024. A total of 87 articles included in the study from SCOPUS and WOS databases using the PRISMA protocol were synthesized using the TCM (Theory-Context-Method) and ADO (Antecedents-Decisions-Consequences) frameworks. Within the scope of the research, the existing knowledge on the subject was summarized, theoretical and practical inferences were developed, and finally, suggestions for future research were presented. In summary, the results obtained showed that the rising importance of green hotels plays a role in the increase in the perception of environmental sustainability. It was determined that theories such as the Theory of Planned Behavior and the Theory of Consumer Behavior are frequently used in explaining consumers' green hotel preferences. It is emphasized that green certificates increase consumer confidence and online comments are effective on consumers' green hotel preferences.
CR  - Acampora, A., Preziosi, M., Lucchetti, M.C., & Merli, R. (2022). The role of hotel environmental communication and guests’ environmental concern in determining guests’ behavioral intentions. Sustainability, 14,11638. https://doi.org/10.3390/su141811638
CR  - Agag, G., & Çölmekçioğlu, N. (2020).  Understanding guests’ behavior to visit green hotels: The role of ethical ideology and religiosity. International Journal of Hospitality Management, 91 (102679). https://doi.org/10.1016/j.ijhm.2020.102679
CR  - Ahmed, M.F., Mokhtar, M.B., Lim, C.K., Hooi, A.W.K., & Lee, K.E. (2021). Leadership roles for sustainable development: The case of a Malaysian green hotel. Sustainability, 13, 10260. https://doi.org/10.3390/su131810260
CR  - Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211. https://doi.org/10.1016/0749-5978(91)90020-T
CR  - Al-Gharibah, O.B., & Mahfod, J.O. (2022). The influence of personality traits on tourists’ intention to visit green hotel in Qatar: The role of attitude and perceived value. GeoJournal of Tourism and Geosites, 45(4spl), 1602–1609. https://doi.org/10.30892/gtg.454spl09-980
CR  - Ali, U. Arasli, H., Arasli, F., Saydam, M.B., Capkiner, E., Aksoy, E., & Atai, G. (2023). Determinants and impacts of quality attributes on guest perceptions in Norwegian green hotels. Sustainability, 15, 5512. https://doi.org/10.3390/su15065512
CR  - Alreahi, M., Bujdosó, Z., Lakner, Z., Pataki, L., Zhu, K., Dávid, L.D., & Kabil, M. (2023). Sustainable tourism in the post-COVID-19 era: Investigating the effect of green practices on hotels attributes and customer preferences in Budapest, Hungary. Sustainability. 15, 11859. https://doi.org/10.3390/su151511859
CR  - Amandeep, A. (2017). Green hotels and sustainable hotel operations in India. International Journal of Management and Social Sciences Research, 6(2), 9-16.
CR  - Aulia, M., Afiff, A.Z., Hati, S.R.H., & Gayatri, G. (2024). Consumers’ sustainable investing: A systematic literature review and research agenda. Cleaner and Responsible Consumption. 14:100215. https://doi.org/10.1016/j.clrc.2024.100215
CR  - Bagheri, M., Shojaei, P., Jahromi, S. A., & Kiani, M. (2020). Proposing a model for assessing green hotels based on ecological indicators. Tourism and Hospitality Research, 20(4), 406-422. https://doi.org/10.1177/1467358420904123
CR  - Baniya, R., An, Y. & Thapa, B. (2023). Green hotel selection: the effects of social learning and eco-labels. Tourism Review, 78(1), 245-259. https://doi.org/10.1108/TR-04-2022-0178
CR  - Bhatia, R., Bhat, A.K., & Tikoria, J. (2021). Life insurance purchase behaviour: A systematic review and directions for future research. International Journal of Consumer Studies, 45, 1149–1175. https://doi.org/10.1111/ijcs.12681
CR  - Moreno Brito, Y.L., Wang, J., & Kim, H.-S. (2023). Green trust: How consumer demographics moderate environmental commitment in Latin America. Sustainability, 15, 15219. https://doi.org/10.3390/su152115219
CR  - Cembruch-Nowakowski, M. (2020). Labels and certificates for green hotels. Middle Pomeranian Scientific Society of The Environment Protection, 22, 308-323.
CR  - Chang, T.-Y.& Lin, Y.-C. (2022). The effects of atmosphere on perceived values and customer satisfaction toward the theme hotel: The moderating role of green practice perception. Sustainability, 14, 9153. https://doi.org/10.3390/su14159153
CR  - Chang, Y.-Y. & Cheng, C.-C. (2022). Evaluating the strategic implications of the service quality in green hotels from a new insight, Current Issues in Tourism, 25:13, 2037-2041. https://doi.org/10.1080/13683500.2020.1868414
CR  - Chen, A. & Peng, N. (2023). Antecedents to consumers’ green hotel stay purchase behavior during the COVID-19 pandemic: The influence of green consumption value, emotional ambivalence, and consumers’ perceptions. Tourism Management Perspectives. 47, 101107. https://doi.org/10.1016/j.tmp.2023.101107
CR  - Chen, N. & Petersen, F. (2022). Consumers’ cooperation with sustainability programs: The role of luxury branding and profit motive attribution. Journal of Macromarketing. 42. 027614672211119 https://doi.org/10.1177/02761467221111987
CR  - Chen,Q., Hu, M., He,Y., Lin, I., & Mattila, A.S. (2022). Understanding guests’ evaluation of green hotels: The interplay between willingness to sacrifice for the environment and intent vs. quality-based market signals, International Journal of Hospitality Management, 104,103229. https://doi.org/10.1016/j.ijhm.2022.103229
CR  - Chuang, C. M., Yeh, Y. C., Hsiao, T. Y., & Wu, J. Y. (2024). Exploring the online hotel reviews on travelers’ green psychological cognition. Journal of Tourism and Services, 15(28), 116–142. https://doi.org/10.29036/jots.v15i28.607
CR  - Çalık, İ. (2022). The effect of environmentally‑friendly practices on hotel customers: The case of Trabzon, Turkey. Revista de Turismo y Patrimonio Cultural, 20(4), 1071-1081. https://doi.org/10.25145/j.pasos.2022.20.071
CR  - Damaianti, I., Farradia, Y., Shafi, S., Arzaman, A.F.M., & Salleh, H.S. (2023). Sustainable practices in West Java hotels: Perspectives from the hotel association, hotel management, and visitors. International Journal of Sustainable Development and Planning, 18(11), 3575-3584. https://doi.org/10.18280/ijsdp.181122
CR  - Damigos, D. (2023). How much are consumers willing to pay for a greener hotel industry? A systematic literature review. Sustainability, 15, 8775, 1-19. https://doi.org/10.3390/su15118775
CR  - Dang-Van, T., Wang, J., Vo-Thanh, T., Jiang, X., & Nguyen, N. (2023). Green practices as an effective business strategy to influence the behavior of hotel guests in the luxury hotel sector: Evidence from an emerging market. Business Strategy and the Environment, 32(6), 3612–3627. https://doi.org/10.1002/bse.3318
CR  - Delina, L.L., Anne Perez, O., Afable, S.B., & Steuer, B. (2023). Do global public health crises change people’s behaviors towards sustainability? Evidence of the COVID-19 and sustainability nexus from Hong Kong. Cleaner and Responsible Consumption, 10 (2023), 100132, 1-14. https://doi.org/10.1016/j.clrc.2023.100132
CR  - Doğa Temelli Çözümler Derneği (2025). https://dogatemellicozumler.org/mesajimiz/ (Erişim Tarihi: 23.01.2025)
CR  - D’Souza, C., Apaolaza, V., Hartmann, P., & Brouwer, A. R. (2021). Marketing for sustainability: Travellers’ intentions 
to stay in green hotels. Journal of Vacation Marketing, 27(2), 187-202. https://doi.org/10.1177/1356766720975063
CR  - Dwivedi, R.K., Pandey, M., Vashisht, A., Pandey, D.K. & Kumar, D. (2022). Assessing behavioral intention toward green hotels during COVID-19 pandemic: the moderating role of environmental concern. Journal of Tourism Futures, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/JTF-05-2021-0116
CR  - Eid, R., Agag, G., & Shehawy, Y. M. (2021). Understanding guests’ ıntention to visit green hotels. Journal of Hospitality & Tourism Research, 45(3), 494-528. https://doi.org/10.1177/1096348020947800
CR  - Elshaer, A. M., Al-Abyadh, M. H. A., Alsetoohy, O., Marzouk, A. M., & Agina, M. F. (2022). COVID-19 Pandemic: A motive for pro-environmental behaviors (pebs) in the Egyptian tourism and hospitality industry. Rocznik 
Ochrona Środowiska, 24, 415-438. https://doi.org/10.54740/ros.2022.030
CR  - Fatoki, O. (2020). Consumers’ intention to stay in green hotels in South Africa: The effect of altruism and green self-identity. GeoJournal of Tourism and Geosites, 32(4), 1310–1316. https://doi.org/10.30892/gtg.32418-574
CR  - Fauzi, M.A., Han, H., Loureiro, S.M.C., Ariza-Montes, A. & Wider, W. (2025). Bibliometric analysis on green hotels: past, present and future trends. Journal of Hospitality and Tourism Insights, 8(1), 241-262. https://doi.org/10.1108/JHTI-01-2024-0121
CR  - Feng,J., Tong, Z. & Feng, W. (2024). Effects of COVID-19 pandemic areas on green hotel consumption: exploring the congruence effect between location and timing, Journal of Sustainable Tourism, 1-21. https://doi.org/10.1080/09669582.2024.2376724
CR  - Ferreira, S. & Pereira, O. & Simões, C. (2023). Determinants of consumers’ intention to visit green hotels: Combining psychological and contextual factors. Journal of Vacation Marketing. 0(0), 1-14. https://doi.org/10.1177/13567667231217755
CR  - Filimonau, V., Matute, J., Mika, M., Kubal-Czerwińska, M., & Pawłowska-Legwand, A. (2022). Predictors of patronage intentions towards ‘green’ hotels in an emerging tourism market, International Journal of Hospitality Management, 103, 103221. https://doi.org/10.1016/j.ijhm.2022.103221
CR  - Floričić, T. (2020).  Sustainable solutions in the hospitality ındustry and competitiveness context of “green hotels”.  Civil Engineering Journal, 6(6), 1104-1113. http://dx.doi.org/10.28991/cej-2020-03091532
CR  - Fuchs, K., Prideaux B., & Konar, R. (2024). An exploratory study on tourist perception of green hotels: Empirical evidence from Thailand. Journal of Vacation Marketing, 0(0), 1-15. https://doi.org/10.1177/13567667231225475
CR  - Galati, A., Thrassou, A., Christofi, M., Vrontis, D., & Migliore, G. (2023). Exploring travelers’ willingness to pay for green hotels in the digital era, Journal of Sustainable Tourism, 31(11), 2546-2563. https://doi.org/10.1080/09669582.2021.2016777
CR  - Gao, Y. L., & Mattila, A. S. (2016). The impact of option popularity, social inclusion/exclusion, and self-affirmation on consumers' propensity to choose green hotels. Journal of Business Ethics, 136(3), 575–585. https://doi.org/10.1007/s10551-014-2536-6
CR  - González-Marin, A., & Garrido-Cumbrera, M. (2024). Did the COVID‑19 pandemic influence access to green spaces? Results of a literature review during the first year of pandemic. Landsc Ecol, 39(23), 1-15. https://doi.org/10.1007/s10980-024-01833-z
CR  - Gupta, A., Dash, S., Mishra, A. (2019). All that glitters is not green: Creating trustworthy eco-friendly services at green hotels. Tourism Management. 70, 155–169. https://doi.org/10.1016/j.tourman.2018.08.015
CR  - Gündüz Songur, A., Türktarhan, G., & Çobanoğlu, C. (2023). Progress on green technology research in hotels: a literature review. Journal of Hospitality and Tourism Insights, 6(5), 2052–2072. https://doi.org/10.1108/JHTI-10-2021-0280
CR  - Hameed, I., Hussain, H. & Khan, K. (2022). The role of green practices toward the green word-of-mouth using stimulus-organism-response model. Journal of Hospitality and Tourism Insights, 5(5), 1046-1061. https://doi.org/10.1108/JHTI-04-2021-0096
CR  - Han H, Lee JS, Trang HLT, vd. (2018). Water conservation and waste reduction management for increasing guest loyalty and green hotel practices. International Journal of Hospitality Management, 75, 58–66. https://doi.org/10.1016/j.ijhm.2018.03.012
CR  - Han, X., & Chan, K. (2013). Perception of green hotels among tourists in Hong Kong: An exploratory study. Services Marketing Quarterly, 34(4), 339–352. https://doi.org/10.1080/15332969.2013.827069
CR  - Hasan, A.A. (2023). Theory of repeat purchase behavior (TRPB): A case of green hotel visitors of Bangladesh. International Journal of Tourism Cities, 9(2), 462-480. https://doi.org/10.1108/IJTC-09-2022-0224
CR  - Hasan, A.A & Rahman, T. (2023). Factors influencing green hotel revisit intentions after the COVID-19 in Bangladesh. International Journal of Tourism Cities, 9(1), 143-158. https://doi.org/10.1108/IJTC-03-2022-0065
CR  - Hou, H. & Wu, H. (2021). Tourists’ perceptions of green building design and their intention of staying in green hotel. Tourism and Hospitality Research, 21(1), 115–128. https://doi.org/10.1177/1467358420963379
CR  - Huy, L.V., Nguyen, H.T.T., Hoang Long, P., Quyen Phu Thi, P. & Pham, N.T. (2024). Going green: Predicting tourists' intentions to stay at eco-friendly hotels – the roles of green attitude and environmental concern, Journal of Hospitality and Tourism Insights, 7(5), 2723-2741. https://doi.org/10.1108/JHTI-05-2023-0355
CR  - Irani, F., Kiliç, H. & Adeshola, I. (2022). Impact of green human resource management practices on the environmental performance of green hotels, Journal of Hospitality Marketing & Management, 31(5), 570-600. https://doi.org/10.1080/19368623.2022.2022554
CR  - Jain, S., Sharma, K. & Devi, S. (2023). The dynamics of value co-creation behavior: A systematic review and future research agenda. International Journal of Consumer Studies. 48(1). https://doi.org/10.1111/ijcs.12993
CR  - Jayanetti, T., Perera, S. L., Ranadewa, T., Seneviratne, I., & Perera, B. (2024). Impact of green practices on ecological conscious consumer behaviour: An empirical investigation of hotels in Sri Lanka. A|Z Itu Journal of The Faculty of Architecture, 21(1), 169–192. https://doi.org/10.58278/0.2024.37
CR  - Kang, K.H., Stein, L., Heo, C.Y., & Lee, S. (2012). Consumers’ willingness to pay for green initiatives of the hotel industry. International Journal of Hospitality Management, 31, 564–572. https://doi.org/10.1016/j.ijhm.2011.08.001
CR  - Kamboj, S., Matharu, M., Marc Lim, W., Ali F. & Kumar S. (2022). Consumer adoption of green hotels: Understanding the role of value, innovation, and involvement, Journal of Hospitality Marketing & Management, 31(7), 819-849. https://doi.org/10.1080/19368623.2022.2071370
CR  - Kaypak, Ş. (2012). Ekolojik turizm ve sürdürülebilir kırsal kalkınma. KMÜ Sosyal ve Ekonomik Araştırmalar Dergisi 14(22), 11-29.
CR  - Khalil, N., Che Abdullah, S.N., Haron, S.N., & Hamid, M.Y. (2024). A review of green practices and initiatives from 
stakeholder’s perspectives towards sustainable hotel operations and performance impact. Journal of Facilities Management, 22(4), 653-682. https://doi.org/10.1108/JFM-03-2022-0025
CR  - Khodayari, M., Akbari, M. & Foroudi, P. (2025). The sharing economy: A systematic literature review and research agenda. International Journal of Consumer Studies. 49, e70010. https://doi.org/10.1111/ijcs.70010
CR  - Kement, U., Dogan, S., Baydeniz, E., Bayar, S.B., Erkol Bayram, G. & Basar, B. (2024). Effect of environmental attitude on environmentally responsible behavior: A comparative analysis among green and non-green hotel guests in Turkiye. Journal of Hospitality and Tourism Insights, Vol. ahead-of-print No. ahead-of-print. 
https://doi.org/10.1108/JHTI-03-2024-0230
CR  - Kim, T. & Ha, J. (2022). An investigation of customer psychological perceptions of green consciousness in a green hotel context: Applying a extended theory of planned behavior. Int. J. Environ. Res. Public Health, 19, 6795. https://doi.org/10.3390/ijerph19116795
CR  - Kim, T. & Yun, S. (2022). Research framework built natural-based solutions (NBSs) as green hotels. Sustainability, 14, 4282. https://doi.org/10.3390/su14074282
CR  - Kürüm Varolgüneş, F., Varolgüneş, S., del Río-Rama, M. vd. (2023). A proposal for the selection of green building standards through the analytical hierarchy process (AHP): A roadmap for green hotels in Turkey. Quality & Quantity, Erken görünüm, 1-25.
CR  - Lim, W.M., Yap, S.F., & Makkar, M. (2021). Home sharing in marketing and tourism at a tipping point: What do we know, how do we know, and where should we be heading? Journal of Business Research, 122, 534–566. https://doi.org/10.1016/j.jbusres.2020.08.051
CR  - Liu, Q., Xu, K., Wang, X., & Wang, W. (2020). From SARS to COVID-19: What lessons have we learned? Journal of Infection and Public Health. 13, 1611-1618. https://doi.org/10.1016/j.jiph.2020.08.001
CR  - Liu, Q., Browne, A.L., & Iossifova, D. (2022). A socio-material approach to resource consumption and environmental sustainability of tourist accommodations in a Chinese hot spring town. Sustainable Production and Consumption, 30, 424-437. https://doi.org/10.1016/j.spc.2021.12.021
CR  - Luong, T.B. & Nguyen, D.T.A. (2024). Examining social media influence's role in the TPB model for young Vietnamese visiting green hotels. Journal of Ecotourism, 24(1), 20-42. https://doi.org/10.1080/14724049.2024.2332272
CR  - Minh, T.C. & Quynh, N.N.T. (2024). Factors affecting sustainable consumption behavior: Roles of pandemics and perceived consumer effectiveness. Cleaner and Responsible Consumption. 12, 100158. https://doi.org/10.1016/j.clrc.2023.100158
CR  - Mohammed, M., Zhou, S., Hael, M.A., Abdulwase R. & Almuwaffaq F. (2024). The impact of green service quality on consumers’ intentions to revisit green hotels based on theory of planned behavior, Journal of Quality Assurance in Hospitality & Tourism, Printed online, https://doi.org/10.1080/1528008X.2024.2343716
CR  - Moher, D., Liberati, A., Tetzlaff, J., Altman, D. G., & PRISMA Group (2009). Preferred reporting items for systematic reviews and meta-analyses: The PRISMA statement. PLoS Medicine, 6(7), e1000097. https://doi.org/10.1371/journal.pmed.1000097
CR  - Moreno Brito, Y.L., Ban, H.-J. & Kim, H.-S. (2024). Ecological hotels' customer satisfaction through text mining of online reviews: A case of Ecuador hotels. Journal of Hospitality and Tourism Insights, 7(3), 1532-1552. https://doi.org/10.1108/JHTI-09-2022-0467
CR  - Mugiarti, M., Adawiyah, W.R., & Rahab, R. (2022). Green hotel visit intention and the role of ecological concern among young tourists in Indonesia: A planned behavior paradigm. Tourism: An International Interdisciplinary Journal, 70(2), 243 – 257. https://doi.org/10.37741/t.70.2.6
CR  - Myung, E., McClaren, A., & Li, L. (2012). Environmentally related research in scholarly hospitality journals: Current status and future opportunities. International Journal of Hospitality Management, 31(4), 1264–1275. https://doi.org/10.1016/j.ijhm.2012.03.006
CR  - Nimri, R., Patiar, A., Kensbock, S. & Jin, X. (2020a). Consumers’ intention to stay in green hotels in Australia: Theorization and implications. Journal of Hospitality & Tourism Research, 44(1), 149–168. https://doi.org/10.1177/1096348019862602
CR  - Nimri, R., Patiar, A. & Jin, X.  (2020b). The determinants of consumers’ intention of purchasing green hotel accommodation: Extending the theory of planned behaviour,  Journal of Hospitality and Tourism Management, 45, 535-543. https://doi.org/10.1016/j.jhtm.2020.10.013
CR  - Nimri, R., Patiar, A. & Jin, X. (2022). The impact of message framing on travellers’ behavioural intentions towards green hotels. Consumer Behavior in Tourism and Hospitality, 17(3), 249-263. https://doi.org/10.1108/CBTH-12-2021-0280
CR  - Nisar, Q.A., Haider, S., Ali, F., Jamshed, S., Ryu, K., & Gill, S.S. (2021).  Green human resource management practices and environmental performance in Malaysian green hotels: The role of green intellectual capital and pro-environmental behavior. Journal of Cleaner Production, 311, 127504. https://doi.org/10.1016/j.jclepro.2021.127504
CR  - Oskam, J. & Davis, T. (2023). The Covid-pandemic has ended. Again. Journal of Tourism Futures, 9(1), 4-20. https://doi.org/10.1108/JTF-03-2022-0091
CR  - Özkan, N., Sarıışık, M. & Ulema, Ş. (2024). Can eco-friendly hotels affect customer willingness to pay more? Anatolia, 35(3), 594-606. https://doi.org/10.1080/13032917.2023.2289039
CR  - Page, M.J., McKenzie, J.E., Bossuyt, P.M., Boutron, I., Hoffmann, T.C., Mulrow, C.D., … Moher, D. (2021). The PRISMA 2020 statement: an updated guideline for reporting systematic reviews. BMJ, 372. https://doi.org/10.1136/bmj.n71
CR  - Pai, C., Shang, Y., Wang, L., & Zhang, Y. (2023). A Study on the influence of technology products introduced into green hotels. Journal of Organizational and End User Computing (JOEUC), 35(1), 1-20. https://doi.org/10.4018/JOEUC.325649
CR  - Patwary, A.K., Aziz, R.C. & Hashim, N.A.A.N. (2023). Investigating tourists’ intention toward green hotels in Malaysia: A direction on tourist sustainable consumption.  Environmental Science and Pollution Research, 30, 38500–38511. https://doi.org/10.1007/s11356-022-24946-x
CR  - Patwary, A.K., Omar, H., & Tahir, S. (2021). The impact of perceived environmental responsibility on tourists’ intention to visit green hotel: The mediating role of attitude. GeoJournal of Tourism and Geosites, 34(1), 9–13.  https://doi.org/10.30892/gtg.34101-612
CR  - Patwary, A.K., Rasoolimanesh, S.M., Rabiul, M.K., Aziz, R.C. & Hanafiah, M.H. (2022). Linking environmental knowledge, environmental responsibility, altruism, and intention toward green hotels through ecocentric and anthropocentric attitudes. International Journal of Contemporary Hospitality Management, 34(12), 4653-4673. https://doi.org/10.1108/IJCHM-01-2022-0039
CR  - Paul, J., Parthasarathy, S., & Gupta, P. (2017). Exporting challenges of SMEs: A review and future research agenda. Journal of World Business, 52(3), 327–342. https://doi.org/10.1016/j.jwb.2017.01.003
CR  - Preziosi, M., Acampora, A., Lucchetti, M.C., & Merli, R. (2022). Delighting hotel guests with sustainability: Revamping importance-performance analysis in the light of the three-factor theory of customer satisfaction. Sustainability, 14(6). https://doi.org/10.3390/su14063575
CR  - Quan L., Kim, J.J. & Han, H. (2022). Customer views on comprehensive green hotel selection attributes and analysis of importance-performance, Journal of Travel & Tourism Marketing, 39(6), 535-554. https://doi.org/10.1080/10548408.2022.2162657
CR  - Quan, L., Koo, B., & Han, H. (2023). Exploring the factors that influence customers’ willingness to switch from traditional hotels to green hotels. Journal of Travel & Tourism Marketing, 40(3), 185-202. https://doi.org/10.1080/10548408.2023.2236649
CR  - Qubbaj, A.I., Peiró-Signes, A., & Najjar, M. (2023). The effect of green certificates on the purchasing decisions of online customers in green hotels: A case study from Saudi Arabia. Sustainability, 15(7). https://doi.org/10.3390/su15075892
CR  - Rahman, I., Chen, H., & Reynolds, D. (2020). Evidence of green signaling in green hotels. International Journal of Hospitality Management, 85, 102444. https://doi.org/10.1016/j.ijhm.2019.102444
CR  - Ray, A., Ray, A., Bala, K.P. & P. Rana, N.(2023). What affects the use of green technology in hotels? Assessing hotel management viewpoint using natural language processing based qualitative study, Journal of Hospitality Marketing & Management, 32(7), 917-946. https://doi.org/10.1080/19368623.2023.2221256
CR  - Ray, A., Sachdeva, I., P. Rana, N., Nunkoo, R. & She, L.(2024). Is the information on green hotel websites aligned with the drivers affecting customers’ intention to visit green hotels? A mixed-methods approach. Journal of Hospitality Marketing & Management, 33(1), 1-32. https://doi.org/10.1080/19368623.2023.2235335
CR  - Raza, A. & Farrukh, M. (2023). Going green: An application of personal value theory to understand consumers visiting intention toward green hotels in Pakistan. International Journal of Contemporary Hospitality Management, 35(9), 3322-3343. https://doi.org/10.1108/IJCHM-05-2022-0602
CR  - Salama, W.M.E. & Mansour, H. (2022). The impact of Covid-19 pandemic on green hotel management. African Journal of Hospitality, Tourism and Leisure, 11(2), 440-456. https://doi.org/10.46222/ajhtl.19770720.235
CR  - Salem, I.E., Elbaz, A.M., Al-Alawi, A., Alkathiri, N.A., & Rashwan, K.A. (2022). Investigating the role of green hotel sustainable strategies to improve customer cognitive and affective image: Evidence from PLS-SEM and fsQCA. Sustainability, 14, 3545. https://doi.org/10.3390/su14063545
CR  - Sangpikul, A. & Thipbharos, P. (2024). Understanding green hotel selection in the real-world situation through a decision-making theory:a case of Thailand. Tourism and Hospitality Management, 30(2), 283-291. https://doi.org/10.20867/thm.30.2.11
CR  - Sharma, T., Chen, J.S., Ramos, W.D. & Sharma, A. (2024). Visitors’ eco-innovation adoption and green consumption behavior: the case of green hotels. International Journal of Contemporary Hospitality 
Management, 36(4), 1005-1024. https://doi.org/10.1108/IJCHM-04-2022-0480
CR  - Shehawy, Y.M., Agag, G., Alamoudi, H.O., Alharthi, M.D., Brown, A., Labben, T.G., & Abdelmoety, Z.H. (2024). Cross-national differences in consumers’ willingness to pay (WTP) more for green hotels. Journal of Retailing and Consumer Services, 77,103665. https://doi.org/10.1016/j.jretconser.2023.103665
CR  - Sreen, N., Mukherjee, S., Jebarajakirthy, C., Kumar S., & Sharma, H. (2024). Role of personal values on revisiting green hotels: a hierarchical value map approach, Tourism Recreation Research, 49(4), 854-874. https://doi.org/10.1080/02508281.2022.2076190
CR  - Stern, P.C., Dietz, T., & Kalof, L. (1999). Value orientations, gender, and environmental concern. Environment and Behavior, 31(5), 450-471.  https://doi.org/10.1177/0013916593255002
CR  - Sultana, N., Amin, S. & Islam, A. (2022). Influence of perceived environmental knowledge and environmental concern on customers' green hotel visit intention: Mediating role of green trust. Asia-Pacific Journal of Business Administration, 14(2), 223-243. https://doi.org/10.1108/APJBA-08-2021-0421
CR  - Sun, B. L., & Kim, W. G. (2024). Exploring the influence of cultural values on green purchasing and its consequence. Journal of Vacation Marketing, 0(0). 1-18 https://doi.org/10.1177/13567667241270790
CR  - Tan, L.L. (2023). Understanding consumers’ preferences for green hotels – the roles of perceived green benefits and environmental knowledge. Journal of Hospitality and Tourism Insights, 6(3), 1309-1327. https://doi.org/10.1108/JHTI-01-2022-0038
CR  - T. M. A, Kaur P, Bresciani S, & Dhir A. (2021). What drives the adoption and consumption of green hotel products and services? A systematic literature review of past achievement and future promises. Business Strategy and the Environment. 30, 2637–2655. https://doi.org/10.1002/bse.2768
CR  - Torres-Moraga, E.I., Alonso-Dos-Santos, M., & Carvajal-Trujillo, E. (2021).  Green hotel patronage intention through biospheric values. Sustainable Production and Consumption, 27, 602-612. https://doi.org/10.1016/j.spc.2021.01.028
CR  - Trišić, I., Štetić, S., Privitera, D., Petrović, M.D., Maksin, M., Vujović, S., Jovanović, Z., & Kalinić, M. (2021). Perspectives on sustainable tourism development in the hotel industry —A case study from Southern Europe. Sustainability, 13, 5563. https://doi.org/10.3390/su13105563
CR  - UNWTO (2024). World Tourism Barometer, May 2024. UN Tourism, Madrid, Spain. 22(2).
CR  - Wang, C.N. & Nguyen, H.P. (2022). Evaluating the sustainability of hotels using multi-criteria decision making methods. Proceedings of the Institution of Civil Engineers – Engineering Sustainability, 175(3), 129-140. https://doi.org/10.1680/jensu.21.00084
CR  - Wang, L., Wang, Z.X., Zhang, Q., Jebbouri, A., & Wong, P.P.W. (2022). Consumers’ intention to visit green hotels – a goal-framing theory perspective. Journal of Sustainable Tourism, 30(8), 1837-1857. https://doi.org/10.1080/09669582.2021.1977937
CR  - Wang, L., Zhang, Q., Ding,Y.-Y. & Wong, P.W.W. (2023). The effect of social and personal norm on intention to patronize green hotels: Extension of theory of planned behavior, Journal of China Tourism Research, 19(2), 311-334. https://doi.org/10.1080/19388160.2022.2070567
CR  - Wang, L., Zhang, Q. & Wong, P.W.W. (2024). Reexamination of consumers’ willingness to stay at green hotels: rethinking the role of social identity theory, value-belief-norm theory, and theory of planned behavior, Journal of Hospitality Marketing & Management, 33(4), 547-581. https://doi.org/10.1080/19368623.2023.2292639
CR  - Wei, C. (Victor), Lu, L., Chen, H., & Lee, Y. M. (2024). Paying a premium for green-label hotels: The role of the mismatched hotel-OTA involvement. Journal of Hospitality & Tourism Research, 48(4), 595-606. https://doi.org/10.1177/10963480231188736
CR  - Wu, C.-H. (2021). Exploring green hotel competitive strategies by using the hybrid method for complex data analysis. Mathematical Problems in Engineering, 2021, 9982387. https://doi.org/10.1155/2021/9982387
CR  - Yadav, R., Balaji, M.S., & Jebarajakirthy, C. (2019). How psychological and contextual factors contribute to travelers’ propensity to choose green hotels? International Journal of Hospitality Management, 77, 385-395. https://doi.org/10.1016/j.ijhm.2018.08.002
CR  - Yadegaridehkordi, E., Nilashi, M., Nizam Bin Md Nasir, M.H., Momtazi, S., Samad, S., Supriyanto, E., & Ghabban, F., (2021). Customers segmentation in eco-friendly hotels using multi-criteria and machine learning techniques, Technology in Society, 65, 101528. https://doi.org/10.1016/j.techsoc.2021.101528
CR  - Yeh, S.-S., Guan, X., Chiang, T.Y., Ho, J.-L., & Huan, T.-C. (2021). Reinterpreting the theory of planned behavior and its application to green hotel consumption intention, International Journal of Hospitality Management, 94, 102827. https://doi.org/10.1016/j.ijhm.2020.102827
CR  - Yu, J., Baah, N.G., Kim, S.(S)., Moon, H., Chua, B.-L. & Han, H. (2024). Effects of green authenticity on well-being, customer engagement and approach behavior toward green hospitality brands. International Journal of Contemporary Hospitality Management, 36(9), 3129-3150. https://doi.org/10.1108/IJCHM-02-2023-0194
CR  - Yun, S. & Kim, T. (2022). Can nature-based solutions (NBSs) for stress recovery in green hotels affect re-patronage intention? Sustainability, 14, 3670. https://doi.org/10.3390/su14063670
CR  - Zeng, X., Kralj, A., Nimri, R., & Li, Y. (2024). Past reflection and future selection: A study of green hotel choices. International Journal of Hospitality Management, 122, 103880. https://doi.org/10.1016/j.ijhm.2024.103880
CR  - Zong, X. & Fukushige, A. (2024). Motivation, opportunity, and ability of Chinese tourists to stay at green hotels in Thailand, Journal of China Tourism Research, 20(2), 241-260. https://doi.org/10.1080/19388160.2023.2190187
UR  - https://doi.org/10.51525/johti.1634580
L1  - https://dergipark.org.tr/tr/download/article-file/4585783
ER  -