TY - JOUR T1 - A Study on the Necessity, Applicability, and Customer Profile of the E-pharmacy System TT - E-Eczane Sisteminin Gerekliliği, Uygulanabilirliği ve Müşteri Profili Üzerine Bir Çalışma AU - Erik, Adem AU - Hamidy, Sakhi Mohammad AU - Yüregir, Oya Hacire PY - 2025 DA - July Y2 - 2025 DO - 10.21605/cukurovaumfd.1727095 JF - Çukurova Üniversitesi Mühendislik Fakültesi Dergisi PB - Çukurova Üniversitesi WT - DergiPark SN - 2757-9255 SP - 325 EP - 335 VL - 40 IS - 2 LA - en AB - The rise of information systems and Industry 4.0 is transforming supply chain business models across sectors. This study evaluates e-pharmacy patient profiles in Türkiye, assessing the feasibility and need for online medicine sales. Despite Türkiye’s advancing e-government system enabling e-prescriptions, pharmacies remain barred from online sales due to regulatory restrictions. The research analyzes the necessity and suitability of e-pharmacies for patients, using survey data from 389 participants collected two years before COVID-19. Hypotheses were tested via T-test, Correlation, and Chi-square analyses. Findings indicate strong demand for e-pharmacies, with only 18% of respondents deeming the system inconvenient. Online purchases were more common for over-the-counter medicines, linked to internet and e-government usage, and illness frequency. Convenience was associated with education, age, and disability status, with disabled participants showing higher preference. The study highlights e-pharmacy’s potential, serving as a foundation for future regulatory frameworks. KW - E-pharmacy KW - Pharmacy policy KW - Customer profile KW - E-commerce KW - Customer relations N2 - Bilgi sistemlerinin ve Endüstri 4.0’ın yükselişi, tedarik zincirindeki iş modellerini sektörler genelinde dönüştürmektedir. Bu çalışma, Türkiye'deki e-eczane hasta profillerini değerlendirerek, ilaç satışlarının çevrimiçi olarak yapılmasının uygulanabilirliğini ve gerekliliğini incelemektedir. Türkiye gelişen e-devlet sistemi ve e-reçete uygulamasını hayata geçirmiş olsa da, eczacılar ve eczanelerle ilgili mevzuatta internet üzerinden ilaç alım-satımını yasaklayan düzenleme nedeniyle eczanelerin internet sitesi kurması ve çevrimiçi hizmet sunması engellenmektedir. Araştırma, COVID-19 pandemisinden iki yıl önce 389 katılımcıdan toplanan anket verilerini kullanarak e-eczanelerin hasta açısından gerekliliğini ve uygunluğunu analiz etmektedir. Hipotezler, T-testi, korelasyon ve ki-kare analizleri ile test edilmiştir. Bulgular, e-eczaneye yönelik güçlü bir talep olduğunu ve katılımcıların yalnızca %18'i bu sistemi hiç uygun bulmadığını göstermektedir. Çevrimiçi alışveriş, reçetesiz ilaçlarda daha yaygın olup, internet ve e-devlet kullanım sıklığı ile hastalanma sıklığıyla ilişkilidir. 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Brief research report: A comparison of robust tests for homogeneity of variance in factorial ANOVA. The Journal of Experimental Education, 90(2), 505-520. UR - https://doi.org/10.21605/cukurovaumfd.1727095 L1 - https://dergipark.org.tr/tr/download/article-file/4990238 ER -