TY  - JOUR
T1  - Bugünün ve geleceğin müdürlerinin perspektifinden ağırlama endüstrisinin doğası
TT  - The nature of the hospitality ındustry: present and future managers' perspective
AU  - Pızam, Abraham
AU  - Shanı, Amir
PY  - 2011
DA  - June
JF  - Anatolia: Turizm Araştırmaları Dergisi
PB  - Nazmi KOZAK
WT  - DergiPark
SN  - 1300-4220
SP  - 76
EP  - 86
VL  - 22
IS  - 1
LA  - tr
AB  - Bu çalışma sektörün öncüsü otellerin genel müdürleri ve konaklama işletmeciliği öğrencileri arasından seçilmiş hedef gruplar ile yapılan kişisel görüşmelerin sonucunda ağırlama endüstrisinin belirgin özelliklerini incelemektedir. Otel genel müdürleri genellikle endüstriyi dışarıdan bir bakış açısıyla konunun özelliklerine odaklanarak nispeten yoğun, müşteri-misafir ilişkileri ağırlıklı ilerleme- duraklama, sıradan-olağandışı, misafirpeverlik-kârlılık gibi karşıt trendler ve görüşler arasında süregelen rekabet çerçevesinde tanımlamışlardır. Diğer grubu oluşturan öğrenciler ise daha içsel bir bakış açısıyla, yoğun takım çalışması ve otel çalışanları arasındaki dayanışma gibi ağırlama endüstrisi iş tanımlarını değişim gösteren -tekrarlayıcı misafirperverlik-duygusal emek ve ağır çalışma koşulları-alternatif yaşam biçimleri çerçevesinde karmaşık yanlarını vurgulayarak tanımlamışlardır.
KW  - konaklama sektörü
KW  - otel yöneticileri
KW  - turizm ve otel işletmeciliği programı
KW  - turizm eğitimi
KW  - konaklama işletmeciliği
KW  - turistik konaklama
KW  - turistik hizmetler
KW  - konukseverlik
KW  - öğrenciler
KW  - görüşme
N2  - Bu çalışma sektörün öncüsü otellerin genel müdürleri ve konaklama işletmeciliği öğrencileri arasından seçilmiş hedef gruplar ile yapılan kişisel görüşmelerin sonucunda ağırlama endüstrisinin belirgin özelliklerini incelemektedir. Otel genel müdürleri genellikle endüstriyi dışarıdan bir bakış açısıyla konunun özelliklerine odaklanarak nispeten yoğun, müşteri-misafir ilişkileri ağırlıklı ilerleme- duraklama, sıradan-olağandışı, misafirpeverlik-kârlılık gibi karşıt trendler ve görüşler arasında süregelen rekabet çerçevesinde tanımlamışlardır. Diğer grubu oluşturan öğrenciler ise daha içsel bir bakış açısıyla, yoğun takım çalışması ve otel çalışanları arasındaki dayanışma gibi ağırlama endüstrisi iş tanımlarını değişim gösteren -tekrarlayıcı misafirperverlik-duygusal emek ve ağır çalışma koşulları-alternatif yaşam biçimleri çerçevesinde karmaşık yanlarını vurgulayarak tanımlamışlardır.
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UR  - https://dergipark.org.tr/tr/pub/atad/issue//174518
L1  - https://dergipark.org.tr/tr/download/article-file/154416
ER  -