TY  - JOUR
T1  - The Relationship of Five Factor Personality Characteristics and Workplace Incivility in Health Institutions: A City Hospital Example
AU  - Sönmez, Kadriye
AU  - Cankul, İbrahim Halil
PY  - 2025
DA  - October
Y2  - 2025
DO  - 10.5281/zenodo.17461766
JF  - Romaya Journal
JO  - Maya/Roma
PB  - Ebru Bağçı
WT  - DergiPark
SN  - 2791-9099
SP  - 285
EP  - 295
VL  - 5
IS  - 2
LA  - en
AB  - The fundamental question that shapes the design of this study is whether personality traits play a role in combating the frequent workplace incivilities encountered in the delivery of health services and in developing strategies to cope with these problems. Based on this, the aim of the study is to examine the relationship between the five-factor personality traits of health personnel working in a public hospital and incivility behaviors in the workplace, as well as to determine how workplace incivilities vary according to employees’ demographic characteristics. The study is designed as a cross-sectional survey. Two scales were used in the study. A total of 324 healthcare workers were included in the study, which was conducted at a city hospital in the Mediterranean region. It was found that gender, job, years of service, and income variables created significant differences in workplace incivility. A negatively low-level (r:-.200) relationship was observed between the personality trait of responsibility and workplace incivility. No significant relationship was found with other personality traits. Therefore, considering that healthcare workers are expected to be more responsible and careful in terms of the nature and consequences of their work, workplace incivility can be considered an important risk in this regard. Given that negative behaviors in the workplace can affect employee motivation, job satisfaction, and even relationships with patients, it is important for healthcare workers to work in an environment where more polite and respectful behaviors are exhibited in terms of the quality of health services.
KW  - Five-Factor Personality Traits
KW  - Workplace
Incivility
KW  - Healthcare Workers
CR  - Almlund, M., Duckworth, A. L., Heckman, J., & Kautz, T. (2011). Personality psychology and economics. In Handbook of the Economics of Education, 4, 1-181.n (Vol. 4, pp. 1-181). Elsevier.
UR  - https://doi.org/10.5281/zenodo.17461766
L1  - https://dergipark.org.tr/tr/download/article-file/5371491
ER  -