TY  - JOUR
T1  - The Illness Experiences and Psychosocial Support Needs of Healthcare Workers During the Pandemic: The Importance of Social Work Intervention
TT  - Pandemi Sürecinde Sağlık Çalışanlarının Hastalık Deneyimleri ve Psikososyal Destek İhtiyaçları: Sosyal Hizmet Müdahalesinin Önemi
AU  - Büyükkağnici, Aybüke
AU  - Gül Kapısız, Satı
AU  - Gökçearslan, Elif
PY  - 2025
DA  - December
Y2  - 2025
DO  - 10.32331/sgd.1844725
JF  - Sosyal Güvenlik Dergisi
JO  - SGD
PB  - T. C. Sosyal Güvenlik Kurumu
WT  - DergiPark
SN  - 2146-4839
SP  - 123
EP  - 138
VL  - 15
IS  - 2
LA  - en
AB  - Pandemics are multidimensional crises that profoundlyaffect healthcare systems and professionalscworldwide.The COVID-19 pandemic has created significantdisruptions in the lives of healthcare workers, not onlythrough its medical consequences but also through itseconomic, social, and psychological impacts. This studyemploys a phenomenological approach to examine theillness experiences of healthcare personnel working atAnkara Bilkent City Hospital who tested positive forCOVID-19. Semi-structured interviews were conductedwith 15 participants aged 27–55 from various healthcareprofessions, and the data were analyzed using MAXQDAAnalytics Pro 2020. Participants’ experiences werecategorized under four main themes: emotional reactionsupon receiving their test results, challenges during theillness process, post-illness effects, and overall evaluationof the experience. The findings indicate that healthcareworkers experienced substantial stress due to heavyworkloads, the risk of infection, and fear of transmittingthe virus to their families. The study concludes that thepandemic’s psychological effects may persist in the longterm and emphasizes the need for psychosocial, workplace,and economic support for healthcare workers. The criticalrole of the social work profession in addressing thesechallenges is underscored.
KW  - Pandemic
KW  - healthcare workers
KW  - medical social
work
KW  - psychosocial intervention
N2  - Pandemiler, küresel ölçekte sağlık sistemlerini ve sağlıkçalışanlarını derinden etkileyen çok boyutlu krizlerdir.COVID-19 pandemisi, yalnızca tıbbi sonuçlarıyla değil,aynı zamanda ekonomik, sosyal ve psikolojik etkileriyle desağlık çalışanlarının yaşamlarında önemli kırılmalara yolaçmıştır. Bu çalışma, Ankara Bilkent Şehir Hastanesi’ndegörev yapan ve COVID-19 PCR testi pozitif çıkan sağlıkçalışanlarının hastalık sürecine ilişkin deneyimlerinifenomenolojik bir yaklaşımla incelemektedir. Yarıyapılandırılmış görüşmeler yoluyla 27–55 yaş aralığındafarklı meslek gruplarından 15 katılımcıdan elde edilenveriler MAXQDA Analytics Pro 2020 programı ile analizedilmiştir. Katılımcı deneyimleri dört ana tema altındadeğerlendirilmiştir: test sonucunu öğrenme anındakiduygular, hastalık sürecinde yaşanan güçlükler, hastalıksonrası etkiler ve genel süreç değerlendirmesi. Bulgular,sağlık çalışanlarının ağır iş yükü, enfeksiyon riski veaile üyelerini bulaştırma korkusu nedeniyle yoğun stresyaşadığını ortaya koymaktadır. Sonuç olarak, pandemininruh sağlığı üzerindeki olumsuz etkilerinin uzun vadededevam edebileceği; sağlık çalışanlarının psikososyaldesteğe, iyileştirilmiş çalışma koşullarına ve ekonomikdesteklere ihtiyaç duyduğu belirlenmiştir. Çalışma, busüreçte sosyal hizmet mesleğinin kritik rolüne dikkatçekmektedir.
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UR  - https://doi.org/10.32331/sgd.1844725
L1  - https://dergipark.org.tr/tr/download/article-file/5518942
ER  -