TY - JOUR T1 - E-İş Sistemlerini Değerlendirmede Kullanılabilecek Performans Ölçütleri TT - Performance Measurement for Evaluation of E-Business Systems AU - Özdemir, Ali İhsan AU - İlkay, Sıtkı M. PY - 2008 DA - March JF - Verimlilik Dergisi PB - Sanayi ve Teknoloji Bakanlığı WT - DergiPark SN - 1013-1388 SP - 65 EP - 86 IS - 2 LA - tr AB - Bu çalışmada, işletmeler tarafından yaygın olarak kullanılmaya başlanan e-iş sistemlerinin uygulamaya konulduktan sonra işletme performansı¬na ne yönde katkı sağladığını belirlemeye yönelik olarak kullanılabilecek performans ölçütleri incelenmiştir. Literatürde bu konuda önerilen ölçütler incelendikten sonra e-iş sistemlerini kullanan işletmelerin performansının ölçümünde kullanılabilecek ölçütler seti önerilmiştir. Bu ölçütler; ürün, üretim süreci, maliyetler, finansal göstergeler, teslimat sistemi, tedarik sistemi, süreç esnekliği ve müşterilerle ilgili olmak üzere sekiz ana grupta ele alınmıştır. 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