@article{article_244621, title={HALKLA İLİŞKİLERDE HİZMET KALİTESİNİN ARTIRILMASI}, journal={İstanbul Üniversitesi İletişim Fakültesi Dergisi | Istanbul University Faculty of Communication Journal}, year={2012}, DOI={10.17064/iüifhd.87806}, url={https://izlik.org/JA26RN87PY}, author={Dikme, Hüseyin}, abstract={-}, number={10}