@article{article_274638, title={CASUAL ANALYSIS OF EMPLOYEE SATISFACTION AND PERFORMANCE: A FIELD STUDY IN THE FINANCE SECTOR}, journal={International Journal of Business and Management Studies}, volume={4}, pages={31–42}, year={2012}, author={Zaim, Halil and Kurt, İrfan and Tetik, Selman}, keywords={employee satisfaction, job satisfaction, performance}, abstract={Employee satisfaction is considered to be a critical success factor for organizations. The concept of employee satisfaction has gained a special concern from both academicians and practitioners. This study aims to provide a framework for employee satisfaction and determine the critical factors of employee satisfaction and to measure their effects on performance. A regression analysis is conducted based on data collected from the financial institutions in Turkey. The main assumption of the study is that there is a positive direct relationship between employee satisfaction and individual performance}, number={1}, publisher={Sosyal Bilimler Araştırmaları Derneği}