TY  - JOUR
TT  - START-UP AND ESTABLISHED ORGANISATIONS’ REQUIREMENTS FROM UNIVERSITY BUSINESS INCUBATORS
AU  - Klonaridis, Rita
AU  - Klerk, Natasha De
PY  - 2017
DA  - June
JF  - International Journal of Business and Management Studies
JO  - IJBMS
PB  - Sosyal Bilimler Araştırmaları Derneği
WT  - DergiPark
SN  - 1309-8047
SP  - 200
EP  - 213
VL  - 9
IS  - 2
KW  - University business incubators
KW  - small organisations
KW  - start-up
organisations
KW  - established organisations
KW  - services
N2  - In South Africa, small organisations contribute to the sustainability and growth of  the economy through stimulating entrepreneurial activity, job creation, poverty  alleviation and the general improvement of living standards. However, these small  organisations face various challenges relating to inadequate capital, increasing  competition, legislations and market expansions. University business incubators  (UBIs), which have proven to be successful worldwide, are organisations that  have been developed to support small organisations to overcome the challenges  they face during their start-up and growth phases, when they are most vulnerable  to business failure. The goal of UBIs is to offer incubation programmes, which  include a variety of services ranging from physical facilities, general business  services, management services, networking and professional services, financial  consulting services and university services to support both start-up and established  organisations. The purpose of this study was to determine the difference between  start-up and established organisations’ service offering requirements from UBIs in  order to tailor the service offerings of UBIs. A descriptive research design was  followed, whereby a non-probability judgment sample of 108 small service  organisations (SSOs) situated in the Vaal Triangle region of South Africa was  taken. A structured self-administered questionnaire, containing the various UBI  service offerings, was distributed to the owners or managers of the SSOs. The  statistical analysis of the collected data included descriptive statistics and a two  independent-samples t-test. The findings of this study suggest that while there is  no statistically significant difference between start-up and established  organisations’ physical facilities, general business service, networking and  professional service, financial consulting service and university service requirements from UBIs, statistically significant differences were found  concerning management service requirements. As such, UBIs should tailor their  service offerings and develop unique marketing strategies to target start-up and  established organisations.
UR  - https://dergipark.org.tr/tr/pub/ijbms/issue//405235
L1  - https://dergipark.org.tr/tr/download/article-file/440233
ER  -