TY  - JOUR
TT  - THE ROLE OF KNOWLEDGE MANAGEMENT SYSTEMS ON THE EXPORT PERFORMANCE OF MANUFACTURING FIRMS: EVIDENCE FROM ZIMBABWE
AU  - Tarambiwa, Edmore
AU  - Mafini, Chengedzai
PY  - 2017
DA  - June
JF  - International Journal of eBusiness and eGovernment Studies
JO  - IJEBEG
PB  - Sosyal Bilimler Araştırmaları Derneği
WT  - DergiPark
SN  - 2146-0744
SP  - 88
EP  - 105
VL  - 9
IS  - 2
KW  - Knowledge management systems
KW  - export performance
KW  - manufacturing firms
KW  - Zimbabwe
N2  - There is a general acceptance that Knowledge Management Systems (KMS) are a  primary source of value and have taken a center stage in the definition, operation  and performance of most business organisations. However, their use within the  manufacturing sector in developing countries remains inconsistent. This article  investigated the role of KMS in enhancing the export performance of firms  operating within the manufacturing sector in Zimbabwe. The study used a  quantitative approach in which a survey questionnaire was distributed to 555  managers drawn from 185 manufacturing firms based in Harare. Data analyses  involved the use of descriptive statistics, Spearman correlations and regression  analysis. The results of the study showed that combined IT/social driven KMS  exerted the greatest impact on export performance. The availability of both  information technology centered and social centered KMS influences export  performance by improving the firm’s export strategy, export commitment, export  orientation, export growth, export sales, export profits and export market share.
UR  - https://dergipark.org.tr/tr/pub/ijebeg/issue//405404
L1  - https://dergipark.org.tr/tr/download/article-file/440443
ER  -