TY - JOUR T1 - Çok Ölçütlü Karar Verme Yöntemleriyle Hayırsever Kuruluşlarında Verimlilik Analizi AU - Özbek, Aşır PY - 2018 DA - June DO - 10.18037/ausbd.552414 JF - Anadolu Üniversitesi Sosyal Bilimler Dergisi JO - AÜSBD PB - Anadolu Üniversitesi WT - DergiPark SN - 2667-8683 SP - 99 EP - 114 VL - 18 IS - 2 LA - tr AB - p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Minion Pro'; min-height: 14.0px}p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; text-align: justify; line-height: 10.1px; font: 10.0px 'Minion Pro'; color: #2d2829}span.s1 {font: 12.0px 'Minion Pro'; color: #000000}Kâr amacı güden işletmeler gibi sosyal alanlarda hizmet veren Sivil Toplum Kuruluşları da (STK) hizmetlerinin kesintisiz olarak devam etmesi için sürekli olarak kendilerini yenilemeli ve geliştirmelidir. Bu iyileştirme ve dönüşüm sürecini ciddiye alan kuruluşlar, verdikleri hizmetlerde belirli bir standarda ulaşmakta ve faaliyetlerini uzun süre devam ettirebilmektedir. Diğer taraftan kendilerini sürekli olarak iyileştirmeyi önemsemeyen kuruluşlar ise bağışçılarının kendilerine verdiği katkıyı verimli olarak kullanamadıklarından dolayı zamanla gelir kaybına uğramakta ve devamlılıklarını sürdürmekte zorluklarla karşılaşmaktadır. Bu nedenlerden dolayı STK’lar da kâr amacı güden işletmeler gibi verimli ve etkin çalışmak durumundadır. STK’lar belirli aralıklarla verimlilik analizi yaparak mevcut durumlarını kontrol etmeli ve bu doğrultuda gerekli yapısal ve stratejik kararları zaman geçirmeden almaları gerekmektedir. Bu çalışma ile 2004 yılından itibaren Kırıkkale’de sosyal alanlarda özelliklede hayır işlerinde hizmet veren «Beşinci Mevsim Yardım Derneğinin» 2005-2014 yılları arasındaki verimliliği analiz edilmiştir. Model iki farklı yöntemin entegre olarak uygulanmasını ve sonuçların karşılaştırılmasını öngörmektedir. Bu yöntemler; Veri Zarflama Analizi (VZA) ve Efficiency Analysis Technique With Output Satisficing (EATWOS) tekniklerini içermektedir. Modelde kullanılan girdi ve çıktı faktörlerinin ağırlıkları puanlama tekniği ile elde edilmiştir. Modelin ilgili STK’ya uygulanması neticesinde 2007 ve 2011 yıllarındaki faaliyetlerin diğer yıllara göre daha az verimli geçtiğini söylemek mümkündür  KW - Sivil Toplum Kuruluşları KW - Hayırsever Kuruluşları KW - Verimlilik Analizi KW - Veri Zarflama Analizi CR - Arena, M., Azzone, G., Bengo, I. (2015). Performance Measurement for Social Enterprises. VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations, 26(2), 649-672. DOI 10.1007/s11266-013-9436-8 CR - Bagnoli, L. (2009). Performance measuring in social enterprises. Second EMES International Conference on Social Enterprise, Trento. CR - Bagnoli, L., Megali, C. (2011). Measuring performance in social enterprises. Nonprofit and Voluntary Sector Quarterly, 40(1), 149–165. DOI: 10.1177/0899764009351111 CR - Bansal, A., Kr. Singh, R., Issar, S., Varkey, J. (2014). Evaluation of vendors ranking by EATWOS approach. 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