TY - JOUR T1 - YÜKSEK KATILIMLI İNSAN KAYNAKLARI YÖNETİMİ UYGULAMALARININ ÇALIŞANLARIN İŞ TATMİNİ VE İŞTEN AYRILMA NİYETLERİ ÜZERİNDEKİ ETKİSİ TT - RELATIONSHIPS BETWEEN HIGH INVOLVEMENT HUMAN RESOURCE MANAGEMENT PRACTICES, JOB SATISFACTION, AND TURNOVER INTENTION: AN EXPLORATORY STUDY ON RETAIL EMPLOYEES IN ISTANBUL AU - Mertel, Kübra PY - 2019 DA - December Y2 - 2020 JF - Bilge Uluslararası Sosyal Araştırmalar Dergisi JO - busad PB - Ülkü Ocakları Eğitim ve Kültür Vakfı WT - DergiPark SN - 2602-2303 SP - 52 EP - 59 VL - 3 IS - 2 LA - tr AB - Bumakalede, yüksek katılımlıinsan kaynakları yönetimi uygulamalarının (güçlendirme, adil ödüllendirme,bilgi paylaşımı) iş tatmini ve işten ayrılma niyetleri üzerindeki etkisiaraştırılmış ve iş tatmininin yüksek katılımlı insan kaynakları yönetimi uygulamalarıile işten ayrılma niyeti arasındaki aracılık rolü incelenmiştir. Yapılanaraştırma dâhilinde verinin kesitsel bir anket çalışmasıyla toplanması uygungörülmüştür. Veri, yüksek katılımlı insan kaynaklarıyönetimi uygulamalarınınuygulamakta olan ve perakende giyim sektöründe faaliyet gösteren beş farklışirkette çalışan 82 kişiden toplanmıştır. Öne sürülen hipotezlerin testindeçoklu regresyon analizleri kullanılmıştır. Sonuçlar, yüksek katılımlı insan kaynaklarıyönetimi uygulamalarının her bir tek tek düşünüldüğünde, bu uygulamalarınçalışanların işten ayrılma niyetini etkilediklerini göstermiştir. Bu uygulamalar birlikte düşünüldüğünde isesadece güçlendirme ve adil ödüllendirmenin işten ayrılma niyetini etkilediğigörülmüştür. İş tatmininin yukarıda bahsi geçen ilişkilerdeki aracılık rolünebakıldığında, tatminin sadece güçlendirme ile işten ayrılma niyeti arasındaaracılık rolü oynadığı sonucuna varılmıştır. KW - iş tatmini KW - işten ayrılma niyeti KW - yüksek katılımlı insan kaynakları yönetimi KW - güçlendirme KW - adil ödüllendirme KW - bilgi paylaşımı N2 - In this article, three high involvement human resource management practices(i.e., empowerment, information sharing and fair rewards) are chosen toevaluate their effect on turnover intention and job satisfaction. In addition,the mediating role of job satisfaction in the relationship between highinvolvement human resource management practices and employees’ turnoverintention is scrutinized. To this end, a cross-sectional descriptive survey wasconsidered the most appropriate option. Data were collected from 82 employees who areworking in five different companies operating in retail apparel industry, whichhave implemented or are implementing high involvement human resource managementpractices in their respective organizations. To evaluate hypothesized relationships,multiple regression analyses were used. Results showed that when highinvolvement human resource management practices considered independently,information sharing, empowerment, and fair rewards had significant impacts onturnover intention. On the other hand, when high involvement humanresource management practices were considered as a whole, only fair rewards andempowerment influenced turnover intention. Mediation analysis results showedthat job satisfactionacted as a perfect mediator in the relationship between empowerment andturnover intention. CR - Alfes, K., Truss, C., Soane, E.C., Rees, C. & Gatenby, M., 2010, Creating an Engaged Workforce, CIPD, Wimbledon. CR - Appelbaum, E., Bailey, T., Berg, P. & Kalleberg, A. L., 2000, Manufacturing advantage: Why High Performance Work Systems Pay Off, Cornell University Press, Ithaca, NY CR - Barry, T. 1993, ‘Empowerment: the US Experience’, Empowerment in Organizations, vol. 1, no. 1, pp. 24-8. CR - Beth, A. 2012, ‘3 Elements of Empowerment’, Cabrerainsigh.com, viewed February 2012, http://cabrerainsights.com/?p=1440. CR - Bernadin, H. J. & Russel, J. E., 1993, Human Resource Management: An Experiential Approach, McGraw-Hill, Inc, Singapore. CR - Burns, R. P. & Burns, R., 2008, Business Research Methods and Statistics Using SPSS, Sage. London. CR - Bustamam, FL., Teng, SS. & Abdullah, FZ. 2014, ‘Reward Management And Job Satisfaction Among Frontline Employees in Hotel Industry in Malaysia’, Procedia–Social and Behavioural Sciences, vol. 144, pp. 392- 402. CR - Castanheira F. 2014. ‘Occupational Attitudes’ in Michalos AC (ed.), Encyclopedia of Quality of Life and Well-Being Research. The Netherlands: Springer, Dordrecht, pp. 4446-4448. CR - Carless, S. A. 2004, ‘Does Psychological Empowerment Mediate the Relationship Between Psychological Climate and Job Satisfaction?’, Journal of Business and Psychology, vol. 18, no. 4, pp. 405-25. CR - Che Nawi, N., Ismail, M., Ibrahim, A., Raston, A., Zamzamin, Z. & Jaini, A. 2016, ‘Job Satisfaction among academic and non-academic staff in public universities in Malaysia: A review’, International Journal of Business and Management, vol. 11, no. 9, pp. 148. CR - Chow, C. W., Harrison, G. L., McKinnon, J. L. & Wu, A. 1999, ‘Cultural Influences on Informal Information Sharing in Chinese and Anglo-American Organizations: An Exploratory Study’, Accounting, Organizations and Society, vol. 24, no.7, pp. 561-582. CR - Chughtai, A.A. & Buckley, F. 2008, ‘Work engagement and its relationship with state and trait trust: a conceptual analysis’, Journal of Behavioral and Applied Management, vol. 10, no. 1, pp. 47-71. CR - Chughati, F.D. & Perveen, U. 2013, ‘A Study of Teachers Workload and Job Satisfaction in Public and Private Schools at Secondary Level in Lahore City Pakistan’, Asian Journal of Humanities & Social Sciences, vol. 2, no. 1, pp. 202-214. CR - Deeprose, D. 1994, How to recognize and reward employees, American Management Association, New York. CR - Griffeth, R. W., Hom, P. W. & Gaertner, S. 2000, ‘A Meta-Analysis of Antecedents and Correlates of Employee Turnover: Update, Moderator Tests, And Research Implications For The Next Millennium’, Journal of Management, vol. 26, no. 3, pp. 463-488. CR - Garcia, M. 2005, ‘Training and Business Performance: The Spanish Case’, International Journal of Human Resource Management, vol. 16, pp. 1691-1710. CR - Honold, L. 1997, ‘A Review of The Literature on Employee Empowerment’, Empowerment in Organizations, vol. 5, no. 4, pp. 202 - 212. CR - Hsieh, A. & Chao, H. 2004, ‘A Reassessment of The Relationship between Job Specialization, Job Rotation and Job Burnout: Example of Taiwan’s High-Technology Industry’, International Journal of Human Resource Management, vol. 15, pp. 1108. CR - Huselid, M. A. 1995, ‘The Impact of Human Resource Management Practices on Turnover, Productivity, and Corporate Financial Performance’, Academy of Management Journal, vol. 38, no. 3, pp. 635. CR - Juhl, H.J., Kristensen, K., Dahlgaard, J.J. & Kanji, G.K. 1997, ‘Empowerment and Organizational Structure’, Total Quality Management, vol. 8, no. 1, pp. 103 -111. CR - Katou, A. & Budhwar, PS. 2007, ‘The Effect of Human Resource Management Policies on Organizational Performance in Greek Manufacturing Firms’, Thunderbird International Business Review, vol. 49, no.1, pp. 1-35. CR - Lawler, E.E. 1986, High-Involvement Management: Participative Strategies for Improving Organizational Performance, Jossey-Bass, San Francisco. CR - Lawler, E. E. Mohrman. & Benson, G. S., 2001, Organizing for High Performance: The Ceo Report on Employee Involvement, Total Quality Management, Reengineering, And Knowledge Management in Fortune 1000 Companies, Jossey-Bass, San Francisco. CR - Li, S. & Lin, B. 2006, ‘Accessing Information Sharing And Information Quality in Supply Chain Management’, Decision Support Systems, vol. 42, no.3, pp. 1641-1656. CR - Likert, R. 1932, ‘A Technique for the Measurement of Attitudes’, Archives of Psychology, Vol.22, no.140, pp. 1–55 CR - Locke E.A. 1976. ‘The Nature and Causes of Job Satisfaction’ in M.D. Dunnette (ed.), Handbook of Industrial and Organizational Psychology. Rand McNally, Chicago, vol. 1, pp. 1297-1343. CR - Maurer, R. 2001, ‘Building A Foundation For Change’, Journal For Quality & Participation, vol. 24, no. 3, pp. 38-9. CR - Martin, J. T. 1979. “A Contextual Model of Employee Turnover Intentions.” Academy of Management Journal 313–324. CR - Mcknight, D. H., Phillips, B. & Hardgrave, B. C. 2009, ‘Which Reduces IT Turnover Intention The Most: Workplace Characteristics Or Job Characteristics?’, Information and Management, pp. 167–174. CR - Mohr, J.J. & Spekman, R.E. 1994, ‘Characteristics of Partnership Success: Partnership Attributes Communication Behavior and Conflict Resolution Techniques’, Strategic Management Journal, vol. 15, no. 2, pp. 135-152. CR - Mossbarger, M. & Eddington, J. 2003, ‘Methods for Motivating Employees’, Weber State University. Wiewed 27 February 2012. http://faculty.weber.edu/djgreen/TBE_3250/Assignment/Example%20Formal%20Report%20Methods%20For%20Motivating%20Employees.pdf CR - Mustapha, N. & Zakaria, C. 2013, ‘The Effect of Promotion Opportunity in Influencing Job Satisfaction among Academics in Higher Public Institutions in Malaysia’, International Journal of Academic Research in Business and Social Sciences, vol. 3 no. 3. CR - Nonaka, K. 1994, ‘The Knowledge Creating Company’, Harvard Business Review, vol. 69, pp. 96–104. CR - Pfeffer, J. & Veiga, F. 1999, ‘Putting People First For Organizational Success’, Academy of Management Executive, vol. 13, no. 2, pp. 37-48. CR - Robbins, S. P. 1999, Organizational Behaviour - Concepts, Controversies, Applications, Prentice Hall of India Private Limited, New Delhi. CR - Rosin, H. & Korabik, K. 1995, ‘Organisational Experiences and Propensity to Leave A Behaviour, vol. 46, no. 1, pp. 1-16. Saeed, I., Waseem, M., Sikander, S. & Rizwan, M. 2014, ‘The Relationship of Turnover Intention with Job Satisfaction, Job Performance, Leader Member Exchange, Emotional Intelligence and Organizational Commitment’, Journal Of Learning & Development, vol. 4, no. 2, pp. 242-254. CR - Sharkawi, D. 2001, ‘Investments and Involvements As Mechanisms Producing Commitment to the Organization’, Administrative Science Quarterly, vol.16, pp.143-150. CR - Spector, P. E. & Jex, S. M. 1991, ‘Relations of Job Characteristics From Multiple Data Sources With Employee Affect, Absence, Turnover Intentions, and Health’, Journal of Applied Psychology, vol.76, no.1, pp. 46–53. CR - Sraboni, E., Quisumbing, R. & Ahmed, U. 2013, ‘The Women’s Empowerment in Agriculture Index (WEAI): Results from the 2011-2012’, Bangladesh Integrated Household Survey. Thang, N. N. & Buyens, D. 2008, ‘What We Know About Relationship Between Training and Firm Performance: A Review of Literature’, 7th International Conference On Ethics And Quality Of Work-Life For Sustainable Development, Bangkok, Thailand. CR - Ting, Y. 1997, ‘Determinants of Job Satisfaction of Federal Government Employees’, Public Personnel Management, vol. 26, no.3, pp. 313-334. CR - Tzafrir, S. S. 2006, ‘A Universalistic Perspective for Explaining the Relationship between HRM Practices and Firm Performance at Different Points In Time’, Journal of Managerial Psychology, vol. 21, no.2, pp. 109-130. CR - Wood, S.J. & Wall, T.D. 2007, ‘Work Enrichment And Employee Voice in Human Resource Management Performance Studies’, The International Journal of Human Resource Management, vol. 18, no. 7, pp. 1335-1372 CR - Yang, Y.C. 2012, ‘High-Involvement Human Resource Practices, Affective Commitme nt, and Organizational Citizenship’, The Service Industries Journal, vol. 32, no. 8, pp. 1209-1227. UR - https://dergipark.org.tr/tr/pub/busad/issue//632357 L1 - https://dergipark.org.tr/tr/download/article-file/960652 ER -