@article{article_679802, title={TOWARDS A BETTER COST AND QUALITY STRUCTURE THROUGH ORGANISATIONAL DEVELOPMENT INTERVENTIONS: A CASE STUDY}, journal={The Journal of Social Science}, volume={4}, pages={265–274}, year={2020}, DOI={10.30520/tjsosci.679802}, author={Yavuz, Meltem}, keywords={organisational development,case study,family-owned companies,occupational psychology,SMEs}, abstract={<div style="text-align:justify;">In order to overcome the challenges of dynamic business environments where fierce competition occurs, and to address the internal firm-level requirements (i.e. effectiveness and efficiency in operations and processes), firms need to change, thus they engage in Organisational Development (OD) interventions. This paper aims to explore the efforts of a family-owned carpet company to change its cost and quality structure through three OD interventions: (1) adapting a new wage and reward system, (2) establishing new manufacturing hubs for the weavers outside of their homes, (3) designing a training programme for the weavers. Findings of the case study bring a reasonable solution to the production-related problem of the SME. </div>}, number={7}, publisher={Cenk AKSOY}