@article{article_727486, title={The Measurement of disabled people’s perceive about health service quality: A sample of hospital}, journal={Sağlık Akademisyenleri Dergisi}, volume={7}, pages={83–91}, year={2020}, author={Kılıç, Cenk Hilmi and Tarım, Mehveş}, keywords={Engellilik, Sağlık Hizmet Kalitesi, Servqual Model, Sağlık Hizmet Kalite Yönetimi}, abstract={<p>The research has also been carried out in order to research to disabled people’s perceive about health service quality. Disabled people constitute an important part of the people who are using service from the Hospital. There is no doubt that disability has many social and economic effects on individuals, families, society and countries. Inadequate access to health services or lack of equal treatment will lead of more negative impact on the health of people with disabilities. Participants of the study were divided into 2 groups and the perceptions of healthcare service quality examined for each group. Then Servqual scores were evaluated according to disability. <br /> </p>}, number={2}, publisher={Dünya Kongre}