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Yetkinliklere Dayalı İnsan Kaynakları Yönetiminin Türkiye Kamu Kurumları Bağlamında Mevcut Durumu

Yıl 2022, Cilt: 13 Sayı: 25, 118 - 139, 31.05.2022
https://doi.org/10.47129/bartiniibf.1120142

Öz

Kaynakların etkin ve verimli bir şekilde kullanılması örgütler açısından hayati bir öneme sahiptir. Günümüzde ise bu önem, özellikle kamu kurumları açısından giderek artmaktadır. Çünkü kamu kurumlarının sahip olduğu kaynaklar ile sunmakla yükümlü olduğu ürün ve hizmetler arasındaki açık giderek artmaktadır. Değişim hızının artması ile birlikte klasik uygulamaların, kaynakların etkin kullanımı noktasında yetersiz kalması ise daha etkin uygulamalara yönelimi artırmıştır. Bunun sonucunda kamu yönetimi anlayışı, giderek daha fazla özel sektöre benzeyerek kaynakların etkin ve verimli kullanılmasına odaklanmaya başlamıştır. Yeni kamu yönetimi yaklaşımı olarak ifade edilen bu yaklaşım, beraberinden insan kaynakları yönetimi yaklaşımında da bazı yenilikler getirmiştir. Örgütün temel kaynaklarından biri olan insan kaynaklarında, etkinlik ve verimliliği artırmaya dayalı bu yeni insan kaynakları yaklaşımının bir uygulaması da yetkinlik bazlı insan kaynakları yönetim ve uygulamalarıdır. Dünya genelinde oldukça yaygın olan yetkinlik bazlı insan kaynakları yaklaşımı, insan kaynaklarının temini, seçimi, geliştirilmesi ve performansının değerlendirilmesinde yoğun olarak kullanılmaktadır. Ancak Türkiye açısından bakıldığında, yetkinliklere dayalı insan kaynakları yönetimi konusunda kamu sektörünün geride kaldığı görülmektedir. Bu çalışmada dünyada yetkinlik bazlı insan kaynakları uygulamaları ve Türkiye'nin bu konudaki konumu ele alınmıştır. Mevcut durumun analizine odaklanan bu çalışma ile kamu alanında yetkinlik bazlı insan kaynakları yönetimi ihtiyacı tanımlanmaya çalışılmış ve yapılması gerekenlere dair değerlendirmeler yapılmıştır.

Kaynakça

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  • Çiftçi, M. ve Öztürk, U.C. (2013). Yetkinlik Bazlı Personel Seçme Faaliyetleri ve Türkiye’deki Büyük Ölçekli İşletmelerin İşgören Seçme Modeli Tercihlerindeki Eğilimler. The Journal of Social Economic Research, 13 (25), 145 – 172.
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Current Situation of Competence-Based Human Resources Management in the Context of Turkish Public Institutions

Yıl 2022, Cilt: 13 Sayı: 25, 118 - 139, 31.05.2022
https://doi.org/10.47129/bartiniibf.1120142

Öz

Productive and efficient use of resources is of vital significance for organisations. Today, this significance is increasing even more particularly for public enterprises. This is because the gap between the products and services they are responsible to provide and the resources they have is also continuously growing. Along with the increase in the speed of change, the idea that conventional implementations fall short of expectations in efficient use of resources, resulted in increased tendency towards more productive applications. Consequently, the understanding of public management, similar to that of the private sector, started focusing on effective use of resources. This new approach, referred to as the new public management approach, brought about some novel understandings in human resources management (HRM). Human resources is one of the fundamental resources of an organisation, and one of the implementations of this new approach which aims to productivity and efficiency in use of resources is competence-based human resources management and practice. The competence-based HRM approach, which is widespread across the globe, has been extensively implemented in provision, selection, development and performance assessment of human resources. However, it can be contended that the public management in Turkey has fallen behind in establishing an understanding of competence-based HRM. The present study focuses on the competence-based HRM practices around the world and the position of Turkey in this regard. Through an analytical approach on the status quo, it was aimed to identify the need for a competence-based HRM approach in public management and findings were evaluated for development and practical implications.

Kaynakça

  • Aguinis, H. ve Kraiger, K. (2009). Benefits Of Training and Development For İndividuals And Teams, Organisations, And Society. Annual Review of Psychology, 60 (1), 451-474.
  • Altuncan, İ.Ü. ve Tanyer, A.M. (2018). Context-Dependent Construction Conflict Management Performance Analysis Based on Competency Theory. Journal Of Construction Engineering and Management, 144(12), 04018112.
  • Armstrong, M. (2006). A Handbook of Human Resource Management Practice, 10th Ed., Kogan Page, London, UK. Athey, T.R. ve Orth, M.S. (1999). Emerging Competency Methods for The Future. Human Resource Management, 38(3), 215-226.
  • Ayanda, O. ve Sani, D. (2010). Strategic Human Resource Management and Organizational Effectiveness in The Public Sector: Some Evidence from Niger State. International Bulletin of Business Administration, 9 (1), 142-156.
  • Battaglio, R.P. (2015). Public Human Resource Management: Strategies and Practices in the 21st Century, CQ Press, CA.
  • Beatty, C.A. (2019). From HR Practitioner to HR Leader: Competencies Required, Industrial Relations Center, Queen’s University.
  • Becker, B. ve Gerhart, B. (1996). The Impact of Human Resource Management on Organizational Performance: Progress and Prospects. Academy Of Management Journal, 39, 779-801.
  • Berger, L.A. ve Berger, D.R. (2011). The Talent Management Handbook: Creating A Sustainable Competitive Advantage by Selecting, Developing, And Promoting the Best People, Mcgraw-Hill Professional, New York, NY.
  • Bonder, A., Bouchard, C. ve Bellemare, G. (2011). Competency-Based Management: An Integrated Approach to Human Resource Management in The Canadian Public Sector. Public Personnel Management, 40, 1 - 10.
  • Boselie, P., Van Harten, J. ve Veld, M. (2021). A Human Resource Management Review on Public Management and Public Administration Research: Stop Right There...Before We Go Any Further.... Public Management Review, 23 (4), 483-500.
  • Boxall, P. ve Purcell. J. (2016). Strategy And Human Resource Management. 4th Ed. Palgrave Macmillan.
  • Boyatzis, R.E. (1982). The Competent Manager: A Model for Effective Performance. First Edition, John Wiley & Son, New York.
  • Boyatzis, R.E. (2008). Competencies in the 21st Century. Journal Of Management Development, 27(1), 5-12.
  • Cappelli, P. ve Crocker-Hefter, A. (1996). Distinctive Human Resources Are Firms’ Core Competencies. Organizational Dynamics, 24 (3), 7-22.
  • Chong, E. (2008). Managerial Competency Appraisal: A Cross-Cultural Study of American and East Asian Managers. Journal Of Business Research, 61, 191-200.
  • Chuang, Y., Chiang, H. ve Lin, A. (2019). Helping Behaviors Convert Negative Affect into Job Satisfaction and Creative Performance: The Moderating Role of Work Competence. Personnel Review, 48 (6), 1530-1547.
  • Çetinkaya, M. ve Özutku, H. (2012). Yönetsel Performansa Yetkinlik Temelli Yaklaşım: Türk Otomotiv Sektöründe Bir Araştırma. İstanbul Üniversitesi İşletme Fakültesi Dergisi, 41(1), 142-161.
  • Çiftçi, M. ve Öztürk, U.C. (2013). Yetkinlik Bazlı Personel Seçme Faaliyetleri ve Türkiye’deki Büyük Ölçekli İşletmelerin İşgören Seçme Modeli Tercihlerindeki Eğilimler. The Journal of Social Economic Research, 13 (25), 145 – 172.
  • Diefenbach, T. (2009). New Public Management in Public Sector Organizations: The Dark Sides of Managerialistic ‘Enlightenment’. Public Administration, 87(4), 892-909.
  • Ellstrom, P.E. (1997), The Many Meanings of Occupational Competence and Qualification. Journal of European Industrial Training, 21 (6/7), 266-274.
  • Emmerling, R. J. ve Boyatsiz, R. E. (2012). Emotional and Social Intelligence Competencies: Cross Cultural Implications. Cross Cultural Management, 19 (1), 4–18.
  • Gallardo, K. (2020). Competency-Based Assessment and The Use of Performance-Based Evaluation Rubrics in Higher Education: Challenges Towards the Next Decade. Problems Of Education in the 21st Century, 78(1), 61-79.
  • Getha-Taylor, H., Blackmar, J.M. ve Borry, E.L. (2016). Are Competencies Universal or Situational? A State-Level Investigation of Collaborative Competencies. Review of Public Personnel Administration, 36, 306 - 320.
  • Gladwin, T.N., Kennelly, J.J. ve Krause, T.S. (1995). Shifting Paradigms for Sustainable Development: Implications for Management Theory and Research. Academy Of Management Review, 20 (4), 874 -907.
  • Golec, A. ve Kahya, E. (2007). A Fuzzy Model for Competency-Based Employee Evaluation and Selection, Computers & Industrial Engineering, 52, 143–161.
  • Gupta, B. (2011). A Comparative Study of Organizational Strategy and Culture Across Industry. Benchmarking: An International Journal, 18, 510-528.
  • Hartle, F. (1995). How to Re-Engineer Your Performance Management Process, Kogan Page, London, UK.
  • Herd, A.M., Alagaraja M. ve Cumberland, D.M. (2016). Assessing Global Leadership Competencies: The Critical Role of Assessment Centre Methodology. Human Resource Development International, 19(1), 1-17.
  • Hondeghem, A. ve Vandermeulen, F. (2000). Competency Management in The Flemish and Dutch Civil Service. International Journal of Public Sector Management, 13, 342-353.
  • Horton, S. (2000). Competency Management in The British Civil Service. International Journal of Public Sector Management, 13, 354-368.
  • Horton, S., Hondeghem, A. ve Farnham, D. (2002). Competency Management in The Public Sector: European Variations on A Theme. IOS Press
  • Human Resources Professionals Association. (2014). Human Resources Professional Competency Framework. Https://Hrpa.S3.Amazonaws.Com/Uploads/2020/10/Professional-Competency-Framework.Pdf, Erişim, 20.03.2022.
  • İbicioğlu, H. ve Ünal, Ö.F. (2014). Analitik Hiyerarşi Prosesi ile Yetkinlik Bazlı İnsan Kaynakları Yöneticisi Seçimi. Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi, 28 (4), 55 – 78.
  • Jolee, Y. ve Chapman, E. (2010). Generic Competency FrameWorks: A Brief Historical Overview. Education Research and Perspectives, 37(1), 1–24.
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  • Koç Holding Yetkinlikleri: Http://Www.Mulakatsorulari.Net/Tag/Koc-Holding-Yetkinlikler/ Erişim: 11.05.2022. Koç Üniversitesi Yetkinlikleri: Https://My.Ku.Edu.Tr/Wp-Content/Uploads/2018/08/F17-IK-P006-01_YETKINLIK_KILAVUZU_0.Pdf Erişim, Erişim: 11.05.2022.
  • Kramar, R. (2014). Beyond Strategic Human Resource Management: Is Sustainable Human Resource Management the Next Approach? The International Journal of Human Resource Management, 25(8), 1069–1089.
  • Kruyen, P.M., ve Van Genugten, M.L. (2019). Opening Up the Black Box of Civil Servants’ Competencies. Public Management Review, 22, 118 - 140.
  • Kuijpers, M.A.C.T. ve Scheerens, J. (2006). Career Competencies for Modern Career. Journal of Career Development, 32(4), 303-319.
  • Lado, A.A. ve Wilson, M.C. (1994). Human Resource Systems and Sustained Competitive Advantage: A Conpetency-Based Perspective. Academy Of Management Review, 19 (4), 699-727.
  • Lan, M.T. ve Hung, T.H. (2018). The Leadership Competency in Vietnam Public Administration. Organizations and Markets in Emerging Economies, 9 (1), 8-20.
  • Lee, K.L. ve Salleh, A.L. (2009). Moderating Effects of Subordinate’s Competency Level on Leadership and Organization Citizenship Behavior. International Journal of Business and Management, 4 (7), 139-145.
  • Liskova, S. ve Tomsik, P. (2013). Competency-Based Approach to Human Resources Management. Agricultural Economics, 59(11), 496-504.
  • Macke, J. ve Genari, D. (2019). Systematic Literature Review on Sustainable Human Resource Management. Journal Of Cleaner Production, 208(1), 806–815.
  • Mansfield, R.S. (1996). Building Competency Models: Approaches for HR Professionals, Human Resource Management, 35 (1), 7-18.
  • Mau, T.A. (2017). Leadership Competencies for A Global Public Service. International Review of Administrative Sciences, 83, 22 - 35.
  • Mayatürk – Akyol, E. ve Budak, G. (2013). Yetkinliğe Dayali İnsan Kaynaklari Yönetimi: Çok Uluslu Bir Firma Örneği. Afyon Kocatepe University Journal of Economics and Administrative Sicence, 15 (2), 155 – 174.
  • Mcclelland, D. C. (1973). Testing For Competence Rather Than İntelligence. American Psychologist, 28, 1-14.
  • Mclagan, P. ve Suhadolnik, D. (1989). Models For HRD Practice: The Research Report. ASTD Press, Alexandria. Meier, S., Stephenson, M. ve Perkowski, P. (2019). Culture of Trust and Division of Labor in Nonhierarchical Teams. Strategic Management Journal. 40 (8), 1171-1193.
  • Mert, İ.S., Gürbüz, S. ve Acar, A.C. (2010). Bireysel Performans Değerlemede Kullanılacak Yetkinliklerin Belirlenmesi: Yöneticiler Üzerinde Bir Araştırma. 18. Ulusal Yönetim ve Organizasyon Kongresi, Çukurova Üniversitesi İşletme Bölümü, 20-22 Mayıs,
  • Midhat Ali, M., Qureshi, S.M., Memon, M.S., Mari, S.I. ve Ramzan, M.B. (2021). Competency Framework Development for Effective Human Resource Management. SAGE Open, 11 (2), 1-15.
  • Mietzner, D., ve Kamprath, M. (2013). A Competence Portfolio for Professionals in The Creative Industries. Creativity and Innovation Management, 22 (3), 280 – 294.
  • Mirable, R. (1997). Everything You Wanted to Know About Competency Modeling. Training And Development, 51(8), 73–77.
  • Mohd-Shamsudin, F. ve Chuttipattana, N. (2012). Determinants of Managerial Competencies for Primary Care Managers in Southern Thailand. Journal Of Organization and Management, 26(2), 258-280.
  • Neelankavil, J.P., Mathur, A. ve Zhang, Y. (2000). Determinants of Managerial Performance: A Cross-Cultural Comparison of The Perceptions of Middle-Level Managers in Four Countries. Journal Of International Business Studies, 31(1), 121-140.
  • O’Connor, S.E., Pearce, J., Smith, R.L., Vogeli, D. ve Walton, P. (1999). Monitoring the Quality of Pre-Registration Education: Development, Validation and Piloting of Competency-Based Performance Indicators for Newly Qualified Nurses. Nurse Education Today, 19, 334-341.
  • OECD (2010). Managing Competencies İn Government: State Of The Art Practices And İssues At Stake For The Future; Unclasified, GOV/PGC/PEM(2010)1/FINAL. Erişim: Https://Www.Oecd.Org/Gov/Pem/Paper-Managing-Competencies-İn-Government-State-Of-The-Art-Practices-And-İssues.Pdf. Erişim: 11.05.2022.
  • Otoo, F.N.K. (2020). Measuring The İmpact Of Human Resource Management (HRM) Practices on Pharmaceutical İndustry's Effectiveness: The Mediating Role of Employee Competencies. Employee Relations, 42 (6), 1353-1380.
  • Özçelik, G. ve Ferman, M. (2006). Competency Approach to Human Resources Management: Outcomes and Contributions in A Turkish Cultural Context. Human Resource Development Review, 5 (1), 72-91.
  • Partnership For Public Service. (2012). Bracing For Change: Chief Human Capital Officers Rethink Business as Usual, Washington, DC. Https://Presidentialtransition.Org/Wp-Content/Uploads/Sites/6/2012/08/Ef9eaa485017775d6b888f66d9adac43-1399996082.Pdf, Erişim, 14.03.2022.
  • Piwowar-Sulej, K. (2021). Human Resources Development as An Element of Sustainable HRM – With the Focus on Production Engineers. Journal Of Cleaner Production, 278 (1), 1-14.
  • Porter, M. (1985). Competitive Advantage: Creating and Sustaining Superior Performance. New York: The Free Press.
  • Prahalad, C.K. ve Hamel, G. (1990). The Core Competence of The Corporation. Harvard Business Review, 79–91.
  • Rubin, N., Bebeau, M., Leigh, I., Lichtenberg, J., Nelson, P., Portnoy, S., Smith, I. ve Kaslow, N. (2007). The Competency Movement Within Psychology: An Historical Perspective. Professional Psychology: Research and Practice, 38. 452-462.
  • Scullen, S.E., Mount, M.K. ve Judge, T.A. (2003). Evidence Of Construct Validity of Developmental Ratings of Managerial Performance. Journal Of Applied Psychology, 88(1), 50-66.
  • Seate, B.M., Pooe, R.I.D. ve Chinomona, R. (2016). The Relative İmportance Of Managerial Competencies for Predicting the Perceived Job Performance of Broad-Based Black Economic Empowerment Verification Practitioners. SA Journal of Human Resource Management, 14 (1), 1-11.
  • Sengupta, A., Venkatesh, D.N. ve Sinha, A.K. (2013). Developing Performance-Linked Competency Model: A Tool for Competitive Advantage. International Journal of Organizational Analysis, 21 (4), 504–527.
  • Sengupta, A., Venkatesh, D.N. ve Sinha, A.K. (2013). Developing Performance-Linked Competency Model: A Tool for Competitive Advantage. International Journal of Organizational Analysis, 21 (4), 504–527.
  • Shippmann, J.S., Ash, R.A., Batjtsta, M. ve Carr, L. (2000). The Practice of Competency Modeling. Personnel Psychology, 53, 703-740.
  • SHL. (2012). Universal Competency Framework. Https://Www.Shl.Com/En/Assessments/Behavior/ Universal-Competency-Framework/. Erişim: 11.05.2022.
  • Sims, R.R. (2006). Human Resource Development: Today and Tomorrow. Information Age Publishing Inc., Greenwich.
  • Skorkova, Z. (2016). Competency Models in Public Sector, Procedia – Social and Behavioral Sciences, 230, 226-234.
  • Society For Human Resource Management. (2012). SHRM Competency Model. Https://Www.Shrm.Org/Learningandcareer/Competency-Model/Publishingimages/Pages/Default/Shrm%20competency%20model_Detailed%20report_Final_Secured.Pdf. Erişim. 20.03.2022.
  • Spencer, L.M. ve Spencer, S.M. (1993). Competence at Work: Models for Superior Performance, John Wiley & Sons, New York.
  • Srikanth, P.B. (2019). Developing Human Resource Competencies: An Empirical Evidence. Human Resource Developmental International, 22 (4), 343-363.
  • Steward, G. ve Brown, K.G. (2009). Human Resources Management: Linking Strategy to Practice, USA: John Wiley & Sons Inc.
  • Strużyna, J., Marzec, I. ve Bozionelos, N. (2021). Competency Management in Bureaucratic Organizations: Evidence from The Polish Public Administration. European Management Review. 18, 43-57.
  • Sudirman, I., Siswanto, J., Monang, J. ve Aisha, A.N. (2019). Competencies for Effective Public Middle Managers. Journal Of Management Development. 38 (5), 421-439.
  • Ulrich, D., Brockbank, W., Yeung, A. K. ve Lake. D.G. (1995). Human Resource Competencies: An Empirical Assessment. Human Resource Management, 34 (4), 473–495.
  • Vathanophas, V. ve Thai-Ngam, J. (2007). Competency Requirements for Effective Job Performance in The Thai Public Sector. Contemporary Management Research, 3 (1), 45-70.
  • Virtanen, T. (2000). Changing Competences of Public Managers: Tensions in Commitment. The International Journal of Public Sector Management, 13 (4), 333-341.
  • WCO. (2017). Guide To İmplementing Competency-Based Human Resource Management İn A Customs Administration Environment. Http://Www.Wcoomd.Org/-/Media/Wco/Public/Global/Pdf/Topics/Capacity-Building/Activities-And-Programmes/People-Development/Guide-To-Implementing-Competency-Based-Humain-Resource-Management.Pdf?La=En. Erişim, 21.03.2022.
  • Whysall, Z., Owtram, M. ve Brittain, S. (2019). The New Talent Management Challenges of Industry 4.0. Journal Of Management Development, 38 (2), 118 -129.
  • World Bank PPP Group. (2016). An Alternative Approach to Project Selection: The Infrastructure Prioritization Framework, Working Paper of The World Bank Public-Private Partnerships Group.
  • Yılmazer, A. ve Tutar, H. (2008). Yönetici Başarısında Yönetsel Yetkinlikler ve Yönetsel Performans Değerlendirmeye Yönelik Bir Araştırma. 16. Ulusal Yönetim ve Organizasyon Kongresi, İstanbul Kültür Üniversitesi, 16-18 Mayıs.
  • Yukl, G.A. (2002). Leadership in Organization, 5th (Ed.). Englewood Cliffs, NJ: Prentice-Hall.
  • Zumrah, A.R., Boyle, S., ve Fein, E.C. (2013). The Consequences of Transfer of Training for Service Quality and Job Satisfaction: An Empirical Study in The Malaysian Public Sector. International Journal of Training and Development, 17 (4), 279-294.
Toplam 88 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular Kamu Yönetimi, İşletme
Bölüm Makaleler
Yazarlar

İhsan Aytekin 0000-0003-3344-6140

Yayımlanma Tarihi 31 Mayıs 2022
Gönderilme Tarihi 23 Mayıs 2022
Kabul Tarihi 26 Mayıs 2022
Yayımlandığı Sayı Yıl 2022 Cilt: 13 Sayı: 25

Kaynak Göster

APA Aytekin, İ. (2022). Yetkinliklere Dayalı İnsan Kaynakları Yönetiminin Türkiye Kamu Kurumları Bağlamında Mevcut Durumu. Bartın Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, 13(25), 118-139. https://doi.org/10.47129/bartiniibf.1120142

Bartın Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, Mayıs ve Kasım aylarında olmak üzere yılda iki defa yayımlanan, beş yılını doldurmuş çift kör hakemli uluslararası bir dergidir. Dergimiz 06.04.2015 tarihinden itibaren EBSCO Host’ta, Akademia Sosyal Bilimler İndeksi (ASOS), SOBIAD ve Google akademik indeksinde taranmaktadır. TR Dizin indeksinde taranması için de girişimlerde bulunulmuş olup değerlendirilme süreci devam etmektedir. 

This work is licensed under CC BY-NC-SA 4.0