Determination of Nurses’ Stress Levels and Interpersonal Problem Solving Skills

Abstract

This study aims to identify the stress levels experienced by nurses in providing healthcare services and their interpersonal problem-solving skills. A cross-sectional design was employed, and data were collected between March and May 2023 via face-to-face interviews with participants who had provided written informed consent. One hundred twenty nurses participated voluntarily in this study by completing the Nurse Information Form, Interpersonal Problem-Solving Inventory, and Nurse Stress Scale. Information gathered indicated that the nurses had an average age of 28.58± 4.92 years, with 82.5% of respondents being female and 64.2% were single. Additionally, 66.7% had a bachelor’s degree, 50.8% had 1-5 years of professional experience, and 79.2% worked on a rotating shift schedule. Furthermore, 73.3 % of nurses chose their profession voluntarily, and 27.5% worked between 46-50 hours per week. The study discovered that nursing professionals have moderate stress levels and interpersonal problem-solving skills.

Keywords

• Interpersonal Communication
• Nurse - Patient Interaction
• Stress

Hemşirelerin Stres Düzeyleri ve Kişilerarası Problem Çözme Becerilerinin Belirlenmesi

Abstract

Bu çalışmanın amacı, hemşirelerin sağlık hizmeti sunarken yaşadıkları stres düzeylerini ve kişilerarası problem çözme becerilerini belirlemektir. Kesitsel bir tasarım kullanılmış ve veriler Mart-Mayıs 2023 tarihleri arasında yazılı bilgilendirilmiş onam veren katılımcılarla yüz yüze görüşmeler yoluyla toplanmıştır. Yüz yirmi hemşire, Hemşire Bilgi Formu, Kişilerarası Problem Çözme Envanteri ve Hemşire Stres Ölçeği'ni doldurarak bu çalışmaya gönüllü olarak katılmıştır. Elde edilen bilgiler, hemşirelerin yaş ortalamasının 28.58± 4.92 yıl olduğunu, katılımcıların %82.5'inin kadın ve %64.2'sinin bekâr olduğunu göstermiştir. Ayrıca, %66,7'si lisans derecesine, %50,8'i 1-5 yıl arası mesleki deneyime sahipti ve %79,2'si dönüşümlü vardiya düzeninde çalışıyordu. Ayrıca, hemşirelerin %73,3'ü mesleklerini gönüllü olarak seçmiş ve %27,5'i haftada 46-50 saat arasında çalışmıştır. Çalışma, hemşirelerin orta düzeyde stres seviyesine ve kişilerarası problem çözme becerilerine sahip olduğunu ortaya koymuştur.

Keywords

• Hemşire - Hasta Etkileşimi
• Kişilerarası İletişim
• Stres

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