Information technology (IT) is widely utilized at rig sites, with its growing volume and complexity introducing potential errors that may lead to system failures. While various studies propose preventive solutions, human errors remain a leading cause of system failures and cybersecurity vulnerabilities. Investigating the factors contributing to these errors has become increasingly important. Human error is often regarded as the weakest link in the security chain and a primary cause of system failures. This study examines human factors influencing Turn-Torque Systems, critical control systems used at rig sites in the oil and gas sector. Human errors weaken the cybersecurity of these systems, creating vulnerabilities. By focusing on failures caused specifically by human errors rather than broader cybersecurity challenges, this review identified several human factors impacting IT, including time pressure, security culture, inadequate security policies, lack of education and training, insufficient security awareness, peer behavior, poor communication, work-related stressors, flawed system design, and misalignment with security policies. Itemizing these factors allows targeted interventions to address them individually, thereby reducing human errors and mitigating cybersecurity risks at rig sites.
| Primary Language | English |
|---|---|
| Subjects | Information Security Management, Information Systems User Experience Design and Development |
| Journal Section | Review |
| Authors | |
| Early Pub Date | May 5, 2025 |
| Publication Date | June 30, 2025 |
| Submission Date | July 23, 2024 |
| Acceptance Date | April 16, 2025 |
| Published in Issue | Year 2025 Volume: 5 Issue: 1 |
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