Brands have also included social media accounts in their communication processes with their customers. Digital media has an important role in the brand promotion, awareness and customer loyalty development processes of companies. At the same time, companies are in an effort to establish emotional bonds in their relations with consumers and customers. Social responsibility advertisements and messages come to the fore in the development of these ties. The companies made various posts on the earthquake that took place on February 6, 2023 and negatively affected 11 cities in Turkey. The aim of this study is to examine the shares of brands based on social responsibility understanding regarding the February 2023 earthquake on Instagram, a social media network that is used extensively by many people, especially the young population in our country, in the context of brand strategies. In this context, three clothing companies (LcWaikiki, Koton and DeFacto) were discussed, the shares of the companies regarding the earthquake between February 6 and March 3, 2023 were examined on their official Instagram accounts and the shares were analyzed through content analysis. In this context, the approaches of the companies regarding the agenda and their social responsibility approach strategies have been tried to be analyzed. It has been determined that all three companies have shared about the subject.
Primary Language | English |
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Subjects | Communication and Media Studies (Other) |
Journal Section | Research Articles |
Authors | |
Publication Date | September 28, 2023 |
Published in Issue | Year 2023 Volume: 2 Issue: 2 |
Contemporary Issues of Communication is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License (CC BY-NC 4.0).