esosder Elektronik Sosyal Bilimler Dergisi 1304-0278 1304-0278 Cahit AYDEMİR 10.17755/esosder.1826634 Strategy, Management and Organisational Behaviour (Other) Strateji, Yönetim ve Örgütsel Davranış (Diğer) Kadın Çalışanlarda Cam Tavan Sendromu İle Sessiz İstifa Arasındaki İlişkide Örgütsel Adaletin Rolü: Bir Alan Araştırması The Role of Organizatıonal Justice In The Relationshıp Between The Glass Ceiling Syndrome And Silent Resignation Among Female Employees: A Field Study https://orcid.org/0000-0001-9193-0550 Çiloğlu Yörübulut Merve BANDIRMA ONYEDİ EYLÜL ÜNİVERSİTESİ https://orcid.org/0000-0003-3760-4150 Yılmaz Güray 04 30 2026 25 2 328 350 11 21 2025 02 15 2026 Copyright © 2002, Elektronik Sosyal Bilimler Dergisi 2002 Elektronik Sosyal Bilimler Dergisi

Çalışma yaşamında kadın çalışanların kariyer ilerlemesini etkileyen görünmez engeller ile örgütsel süreçlere ilişkin algılar, işten ayrılma niyetleri ve sessiz istifa eğilimleri üzerinde belirleyici bir rol oynamaktadır. Bu çerçevede, Balıkesir ilinde faaliyet gösteren özel bankalarda çalışan kadın personelin cam tavan algılarının sessiz istifa davranışları üzerindeki etkisinde örgütsel adaletin aracı rolü incelenmiştir. Bu amaç doğrultusunda, farklı özel bankalarda görev yapan toplam 548 kadın çalışan üzerinde anket uygulaması gerçekleştirilmiştir. Verilerin analizinde IBM AMOS, IBM SPSS ve SPSS Process Macro paket programları kullanılmıştır. Değişkenler arasındaki ilişkilere bakıldığında, cam tavan algısı ile sessiz istifa arasında pozitif ve anlamlı; cam tavan algısı ile örgütsel adalet arasında negatif ve anlamlı; örgütsel adalet ile sessiz istifa arasında ise negatif ve anlamlı ilişkiler tespit edilmiştir. Hipotezlerin testi sonucunda, cam tavan algısının sessiz istifa üzerinde anlamlı bir etkisinin bulunduğu, cam tavan algısının örgütsel adaleti anlamlı biçimde azalttığı ve örgütsel adaletin sessiz istifa üzerinde anlamlı düzeyde negatif bir etki oluşturduğu belirlenmiştir. Ayrıca Process Macro aracılık analizi sonucunda, cam tavan algısının sessiz istifa üzerindeki etkisinde örgütsel adaletin kısmi aracı rol üstlendiği ortaya konulmuştur. Araştırma, bankacılık sektöründe kadın çalışanların kariyer engelleri ve örgütsel adalet algılarının sessiz istifa davranışlarını nasıl şekillendirdiğine yönelik literatüre katkılar sunmaktadır.

Invisible barriers that hinder women’s career advancement and their perceptions of organizational processes play a decisive role in shaping turnover intentions and tendencies toward quiet quitting. Within this context, the mediating role of organizational justice in the relationship between glass ceiling perceptions and quiet quitting behavior among female employees working in private banks in the province of Balıkesir was examined. For this purpose, a survey was administered to a total of 548 women employed across various private banking institutions. IBM AMOS, IBM SPSS, and the SPSS Process Macro packages were utilized for data analysis. The results indicated a positive and significant relationship between glass ceiling perception and quiet quitting, a negative and significant relationship between glass ceiling perception and organizational justice, and a negative and significant relationship between organizational justice and quiet quitting. Hypothesis testing further revealed that glass ceiling perception significantly increases quiet quitting, significantly reduces organizational justice, and that organizational justice exerts a significant negative effect on quiet quitting. Additionally, the Process Macro mediation analysis demonstrated that organizational justice partially mediates the effect of glass ceiling perception on quiet quitting. Overall, the study contributes to the literature by elucidating how career barriers and perceptions of organizational justice shape quiet quitting behaviors among women working in the banking sector.

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