Research Article

The Mediating Role of Health Perception in the Effect of Trust in Physicians on Treatment Compliance: The Case of Sakarya Province

Number: Advanced Online Publication December 23, 2025

The Mediating Role of Health Perception in the Effect of Trust in Physicians on Treatment Compliance: The Case of Sakarya Province

Abstract

Objectives: Trust is a key element of healthcare services, as individuals prefer to receive treatment from physicians they trust in both knowledge and practice. Based on this, the study examines the mediating role of health perceptions in the effect of trust in physicians on treatment adherence.

Methods: The research was conducted in Sakarya Province between 25 October and 30 December 2024, using face-to-face and online surveys. The population included residents aged 18 and over, and the required sample size was 384 at a 95% confidence level. Using convenience sampling, data were obtained from 471 individuals.

Results: The results show that trust in physicians increases treatment compliance while decreasing health perception, with health perception partially mediating this relationship. Treatment compliance depends on trust levels and individuals’ health evaluations. The positive relationship between trust in physicians and treatment adherence (r = 0.527) and its negative relationship with health perception (r = −0.442) confirm both directional effects. This pattern demonstrates the multidimensional nature of patient behaviour. Therefore, effective health communication and strong physician–patient interaction are critical for improving treatment compliance.

Conclusions: Trust in physicians and health perception are key determinants of treatment compliance. The mediating role of health perception indicates its strong effect on transforming trust in physicians into treatment adherence. The study highlights the importance of strengthening trust in physicians and improving individuals' health perceptions through effective communication strategies to enhance treatment compliance.

Keywords

Ethical Statement

This study was approved by the Sakarya University Social and Human Sciences Ethics Committee (Decision No: 2024/75-23; Date: 16.10.2024). All procedures were conducted in accordance with the ethical standards of the institutional and national research committees and with the 1964 Helsinki Declaration and its subsequent amendments. Written informed consent was obtained from all individual participants included in the study.

References

  1. 1. Uyer G. Hemşire-Hasta İletişimi ve İletişimin Hasta Yönünden Önemi [Nurse-Patient Communication and its Importance From Patients' Perspective]. Turkiye Klinikleri J Med Ethics. 2000;8(2):90-94. [Article in Turkish]
  2. 2. Thom DH. Training physicians to increase patient trust. J Eval Clin Pract. 2000;6(3):245-523. doi: 10.1046/j.1365-2753.2000.00249.x.
  3. 3. Pearson SD, Raeke LH. Patients' trust in physicians: many theories, few measures, and little data. J Gen Intern Med. 2000;15(7):509-513. doi: 10.1046/j.1525-1497.2000.11002.x.
  4. 4. Aybar S, Marşap A. Örgütsel Politika Algısı ile Örgütsel Bağlılık İlişkisinde Örgütsel Güvenin Düzenleyici Rolünün Belirlenmesine Yönelik İstanbul’daki Üniversitelerde Bir Araştırma [The Moderating Role of Organizational Trust On The Relationship Between Perception of Organizational Politics and Organizational Commitment: Research in Istanbul University]. İşletme Araştırmaları Dergisi. 2018;10(2):758-782. doi: 10.20491/isarder.2018.454. [Article in Turkish]
  5. 5. Gezergün A, Şahin B, Tengilimoğlu D, Demir C, Bayer E. Hastaların Bakış Açısıyla Hekim-Hasta İlişkisi ve İletişimi; Bir Eğitim Hastanesi Örneği [The Relationship Between Patient and Doctor From The Viewpoint of Patient: A Sample Study of a Training Hospital]. Sosyal Bilimler Dergisi. 2006;1:129-144. [Article in Turkish]
  6. 6. Gülcemal E, Keklik B. Hastaların Hekimlere Duydukları Güveni Etkileyen Faktörlerin İncelenmesine Yönelik Bir Araştırma: Isparta İli Örneği1 [An Investigation on Factors Affecting the Confıdence of Patıents to Physicians: A Research in Isparta]. Mehmet Akif Ersoy Üniversitesi Sosyal Bilimler Enstitüsü Dergisi. 2016;8(14):64-87. doi: 10.20875/sb.66346. [Article in Turkish]
  7. 7. Temel K, Aydın M. Sağlık hizmetlerinde, hasta-hekim ilişkisinde yaşanan bilgi asimetrisinin ortaya çıkardığı ekonomik sorunlar: Çanakkale örneği [Economic Problems of Health Aspects in Patient-Physician Relationship The Case of Canakkale]. Hacettepe Sağlık İdaresi Dergisi. 2018;21(4):745-765. [Article in Turkish]
  8. 8. Okay A. Sağlık iletişimi: Temel Kavramlar ve Prensipler [Health communication: Basic Concepts and Principles]. MediaCat, İstanbul, 2012. [Book in Turkish]

Details

Primary Language

English

Subjects

Allied Health and Rehabilitation Science (Other) , Health Care Administration

Journal Section

Research Article

Early Pub Date

December 23, 2025

Publication Date

December 23, 2025

Submission Date

August 19, 2025

Acceptance Date

December 16, 2025

Published in Issue

Year 2026 Number: Advanced Online Publication

AMA
1.Özişli Ö, Kara E, Er K. The Mediating Role of Health Perception in the Effect of Trust in Physicians on Treatment Compliance: The Case of Sakarya Province. Eur Res J. 2025;(Advanced Online Publication):1-12. doi:10.18621/eurj.1768758