Ekonomi ve Yönetim Araştırmaları Dergisi 2146-9237 Muğla Sıtkı Koçman Üniversitesi ETİK KAVRAMININ İŞLETMELERE ETKİSİ VE İŞLETMELERDE KARŞILAŞILAN ETİK İKİLEMLER THE EFFECT OF ETHICS ON MANAGEMENT AND ETHICAL DILEMMAS ENCOUNTERED IN ENTERPRISES Nalbantoğlu Ayşegül İzmir Katip Çelebi Üniversitesi 12 01 2018 7 2 78 99 Copyright © 2012, Ekonomi ve Yönetim Araştırmaları Dergisi 2012 Ekonomi ve Yönetim Araştırmaları Dergisi

Enterprises should ensure the satisfaction and trust of the customers, partners, employees, suppliers, public and all stakeholders in order to survive in today's competitive conditions. Being trustworthy is considered to be one of the most important requirements for the enterprise to reach its long-term goals. The way to ensure this condition is that enterprises adopt the behaviors and practices in accordance with ethical principles. Market conditions, globalization and increasingly internationalization of firms make it necessary to adopt ethical behavior in order to be successful. Ethics is a matter of discussion. The fact that this issue has two conflicting sides and the necessity of addressing these two sides while analyzing the problem has also revealed the concept of ethical dilemma, which is a matter of moral philosophy. Ethical dilemmas can occur if there are controversial truths on both sides of an event. Their definition is complex and difficult. In the literature, the concept of ethical dilemma has mostly been examined in the field of health sciences so far and the issue of ethical dilemmas in enterprises has not been adequately included. In the literature review of the ethical dilemma, it is seen that the ethical dilemma studies in the enterprises are mostly concentrated in the accounting field. In this study, the ethical dilemmas encountered in the business world are discussed from different perspectives with an emphasis on the concepts related to ethics and decision-making mechanisms.

Enterprises should ensure the satisfaction and trust of the customers, partners, employees, suppliers, public and all stakeholders in order to survive in today's competitive conditions. Being trustworthy is considered to be one of the most important requirements for the enterprise to reach its long-term goals. The way to ensure this condition is that enterprises adopt the behaviors and practices in accordance with ethical principles. Market conditions, globalization and increasingly internationalization of firms make it necessary to adopt ethical behavior in order to be successful. Ethics is a matter of discussion. The fact that this issue has two conflicting sides and the necessity of addressing these two sides while analyzing the problem has also revealed the concept of ethical dilemma, which is a matter of moral philosophy. Ethical dilemmas can occur if there are controversial truths on both sides of an event. Their definition is complex and difficult. In the literature, the concept of ethical dilemma has mostly been examined in the field of health sciences so far and the issue of ethical dilemmas in enterprises has not been adequately included. In the literature review of the ethical dilemma, it is seen that the ethical dilemma studies in the enterprises are mostly concentrated in the accounting field. In this study, the ethical dilemmas encountered in the business world are discussed from different perspectives with an emphasis on the concepts related to ethics and decision-making mechanisms

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