The significance of Enterprise Architecture in driving Digital Transformation on Public sectors

Yıl 2021, Cilt: 9 Sayı: 3, 35 - 42, 30.09.2021

Modikwa Makovhololo Phathutshedzo Makovhololo Tefo Sekgweleo

https://doi.org/10.18100/ijamec.949442

Öz

Industries and organizations have recently engaged in initiatives focusing on the exploration of methods and models for digital transformation. As a result, it somehow remains unclear to many business leaders as to what digital transformation mean. However, based on the mere fact that industries at large are embracing the concept of digital transformation and initiating programs around this concept. It can only mean that there are common benefits envisioned though, the main challenge to be addressed is how best can organizations get over the initial humps from vision to execution. Enterprise Architecture (EA) discipline on the other hand, have been praised for being a good approach on mapping the future state of the enterprise ranging from business processes re-organization to technology alignment. Hence, the focus of this paper is to examine the capability of EA approach in driving the digital transformation, more so in the public sector. This study employed a case study research approach to investigate the significance of EA in driving digital transformation on public sectors. Semi-Structured technique was used as a method for collecting data. The analysis was carried out, using Actor Network Theory (ANT). Through the findings that was established using ANT as a framework for driving a digital transformation for public sectors was proposed.

Anahtar Kelimeler

Enterprise Architecture, Digital Transformation, Public Sector, Moments of Translation

Kaynakça

• [1] R. van de Wetering, S. Kurnia & S. Kotusev. The Role of Enterprise Architecture for Digital Transformations. Sustainability 2021, 13, 2237.
• [2] A. Zimmermann, R. Schmidt, D. Jugel & M. Möhring. Evolving enterprise architectures for digital transformations, 2015.
• [3] V. Sima, I. G. Gheorghe, J. Subić and D. Nancu. Influences of the industry 4.0 revolution on the human capital development and consumer behavior: A systematic review. Sustainability. 2020 Jan;12(10): p.4035.
• [4] B. Tabrizi, E. Lam, K. Girard & V. Irvin. Digital transformation is not about technology. Harvard Business Review, vol 13, 2019.
• [5] J. Reis, M. Amorim, N. Melão & P. Matos. Digital transformation: a literature review and guidelines for future research. World conference on information systems and technologies, p.411-421, March 2018.
• [6] T. Iyamu. The Enterprise Architecture as Agent of Change for Government Enterprises. In Empowering Businesses With Collaborative Enterprise Architecture Frameworks 2021 (pp. 216-238). IGI Global.
• [7] I. Shaanika & T. Iyamu. Deployment of enterprise architecture in the Namibian government: The use of activity theory to examine the influencing factors. The Electronic Journal of Information Systems in Developing Countries, vol 71, No 1, p.1-21, 2015.
• [8] M. L. Makovhololo. Effects of GWEA Implementation on ICT Standardisation Across SA Government Departments. 2018 Open Innovations Conference, p. 339-345.
• [9] J. Kaidalova, K. Sandkuhl & U. Seigerroth. How Digital Transformation affects Enterprise Architecture Management:-a case study. International Journal of Information Systems and Project Management, vol 6, No 3, p.5-18, 2018.
• [10] A. K. Ajer & D. H. Olsen. Enterprise Architecture Challenges: A Case Study of Three Norwegian Public Sectors. Twenty-Sixth European Conference on Information Systems (ECIS2018), p.1-17, 2018.
• [11] I. Shaanika & T. Iyamu. Developing the enterprise architecture for the Namibian government. The Electronic Journal of Information Systems in Developing Countries, vol 84, No 3, 2018.
• [12] C. Matt, T. Hess & A. Benlian. Digital transformation strategies. Business & Information Systems Engineering, 2015 57(5):339-343.
• [13] I. Sebastian, J. Ross, C. Beath, M. Mocker, K. Moloney & N. Fonstad. How big old companies navigate digital transformation. MIS Quarterly Executive, vol 16, No 3, p.197-213, 2017.
• [14] B. Hinings, T. Gegenhuber & R. Greenwood. Digital innovation and transformation: An institutional perspective. Information and Organization, vol 28, No 1, p.52-61, 2018.
• [15] E. Henriette, M. Feki & I. Boughzala. The shape of digital transformation: A systematic literature review. MCIS 2015 Proceedings, 2015, p.431-443.
• [16] G. Walsham. "Actor-network theory and IS research: current status and future prospects." Information systems and qualitative research. Springer, Boston, MA, 1997. p. 466-480.
• [17] A. Tatnall, ed. Social and professional applications of actor-network theory for technology development. IGI Global, 2012.
• [18] B. O'Connell, S. Ciccotosto & P. De Lange. "Understanding the application of Actor-Network Theory in the process of accounting change.", 2014.
• [19] T. Iyamu, T. Sekgweleo, & S. S. Mkhomazi. "Actor Network Theory in Interpretative Research Approach." In International Working Conference on Transfer and Diffusion of IT, pp. 605-610. Springer, Berlin, Heidelberg, 2013.
• [20] M. Callon. "The sociology of an actor-network: The case of the electric vehicle." Mapping the dynamics of science and technology. Palgrave Macmillan, London, 1986. p.19-34.
• [21] S. Madon, S. Sahay, J. Sahay. "Implementing property tax reforms in Bangalore: an actor-network perspective." Information and Organization vol, 14, No.4, p.269-295, 2014.
• [22] M. Myers. "Ten years of Qualitative Research in Organizations and Management: some reflections." Qualitative Research in Organizations and Management: An International Journal, 2015.
• [23] R. K. Yin. Case study research: Design and methods (applied social research methods). Thousand Oaks, CA: Sage publications, 2014.
• [24] P. D. Leedy & J. E. Ormrod. Practical research. Pearson Custom, 2005.
• [25] P. Makovhololo. The semantics of language translation using mobile systems in South African healthcare. Diss. Cape Peninsula University of Technology, 2018.