International Journal of Health Management and Tourism 2458-9608 Dilaver TENGİLİMOĞLU 10.31201/ijhmt.1903893 Health Management Sağlık Yönetimi The Role of Volunteering in the Relationship Between Altruism and Job Satisfaction: A Bibliometric Analysis Özgecilik ve İş Tatmini Arasındaki İlişkide Gönüllülüğün Rolü: Bibliyometrik Bir Analiz https://orcid.org/0000-0002-0442-2484 Orhan Seyfullah MARMARA ÜNİVERSİTESİ https://orcid.org/0000-0002-3726-9439 Tarım Mehveş MARMARA UNIVERSITY 03 31 2026 11 1 119 136 03 06 2026 03 28 2026 Copyright © 2016, International Journal of Health Management and Tourism 2016 International Journal of Health Management and Tourism

In academic research, employee satisfaction remains a significant topic. Among these studies, the relationship between job satisfaction and altruism holds a prominent place. Research into this relationship shows considerable interest in the mediating relationship. The high number of studies demonstrating a close relationship between volunteerism and these two variables is noteworthy. Therefore, this study aims to systematically evaluate the intellectual structure and evolution of publications on the role of volunteerism in the context of the relationship between altruism and job satisfaction, using bibliometric analyses. Forty-nine peer-reviewed publications from 40 sources covering the period between 2003 and 2025 were included in the study. Bibliometric and VOS visualization tools were used to map the academic environment, and keyword trends, author, institutional, and country collaborations, and thematic clusters were analyzed. These studies, involving contributions from 161 authors, showed a high collaboration index of 28.57. The research appears to have a multidisciplinary design. In terms of geographical distribution, a regional clustering is observed, dominated by studies centered in the USA and China. When examining the prominent thematic clusters, it was found that the study was structured along three axes: (a) the psychological preconditions of volunteering within the framework of intrinsic motivation, (b) the relationship between altruism and volunteering and organizational well-being and job satisfaction, and (c) the prosocial-based socio-ethical dimension of volunteering. The conceptual network structure of the study concluded that volunteering is a variable that functions as a bridge between altruistic motivational processes and organizational well-being outcomes.

Akademik araştırmalarda, çalışan memnuniyeti önemli bir konu olmaya devam etmektedir. Bu çalışmaları arasında, iş tatmini ve özgecilik arasındaki ilişki önemli bir yer tutmaktadır. Bu ilişkiye yönelik çalışmalarda, aracılık ilişkisine büyük ilgi duyulmaktadır. Bu çalışmada gönüllülük olgusunun bu iki değişkenle yakından ilişkili olduğunu gösteren çalışmaların yoğunluğu nedeniyle, bibliyometrik analizler kullanarak özgecilik ve iş tatmini arasındaki ilişki bağlamında gönüllülüğün rolü konulu yayınların, entelektüel yapısı ve evriminin sistematik olarak değerlendirilmesi amaçlanmıştır. 2003-2025 yılları arasında çalışma konusunda 40 kaynaktan 49 hakemli yayın çalışmaya dahil edilmiştir. Akademik ortamı haritalamak için bibliyometrik ve VOS görüntüleme araçları kullanılmış, anahtar kelime eğilimleri, yazar, kurum ve ülke iş birlikleri ve tematik kümeler analiz edilmiştir. 161 yazarın katkılarını içeren bu çalışmalarda 28,57 gibi yüksek bir iş birliği endeksi bulunmuştur. Konunun çok disiplinli bir araştırma tasarımına sahip olduğu görünmektedir. Coğrafi dağılım açısından, ABD ve Çin merkezli çalışmaların hâkim olduğu bölgesel bir kümelenme olduğu görülmektedir. Öne çıkan tematik kümelere bakıldığında, (a) içsel motivasyon çerçevesinde gönüllülüğün psikolojik ön koşulları, (b) özgecilik ve gönüllülük ile örgütsel refah ve iş tatmini arasındaki ilişki ile (c) gönüllülüğün prososyal temelli sosyo-etik boyutu şeklinde, üç eksen boyunca yapılandırıldığı bulunmuştur. Çalışmanın kavramsal ağ yapısı, gönüllülüğün özgeciliğe dayalı motivasyon süreçleri ile örgütsel refah sonuçları arasında köprü işlevi gören bir değişken olduğu sonucuna varılmıştır.

 Volunteering Altruism Job Satisfaction Bibliometric Analysis Gönüllülük Özgecilik Bibliyometrik Analiz İş Tatmini There is no institution that provided funding for this article study. 1 Aria, M., and Cuccurullo, C. (2017). Bibliometrix: An R-Tool for Comprehensive Science Mapping Analysis. Journal of Informetrics, Vol. 11(4), 959–975. Baard, P. P., Deci, E. L., and Ryan, R. M. (2004). Intrinsic Need Satisfaction: A Motivational Basis of Performance and Well‐Being in Two Work Settings. Journal of Applied Social Psychology, Vol. 34(10), 2045–2068. Bolino, M. C., and Turnley, W. H. (2005). The Personal Costs of Citizenship Behavior: The Relationship Between Individual Initiative and Role Overload, Job Stress, and Work–Family Conflict. Journal of Applied Psychology, Vol. 90(4), 740–748. Clary, E. G., and Snyder, M. (1999). The Motivations to Volunteer: Theoretical and Practical Considerations. Current Directions in Psychological Science, Vol. 8(5), 156–159. Deci, E. L., and Ryan, R. M. (2000). The "What" And "Why" of Goal Pursuits: Human Needs and The Self‐Determination of Behavior. Psychological Inquiry, Vol. 11(4), 227–268. Eagly, A. H. (2009). The His and Hers of Prosocial Behavior. American Psychologist, Vol. 64 (8), 644–658. Egghe, L. (2006). Theory and Practise of the G-Index. Scientometrics, Vol. 69(1), 131-152. Gagné, M., and Deci, E. L. (2005). Self‐Determination Theory and Work Motivation. Journal of Organizational Behavior, Vol. 26(4), 331–362. Grant, A. M., and Berg, J. M. (2011). Prosocial Motivation at Work: When, Why, And How Making a Difference Makes a Difference. Industrial and Organizational Psychology, Vol. 4(1), 48–69. Hackman, J. R., and Oldham, G. R. (1976). Motivation Through the Design of Work: Test of A Theory. Organizational Behavior and Human Performance, Vol. 16(2), 250–279. Hirsch, J. E. (2005). An Index to Quantify an Individual's Scientific Research Output. Proceedings of the National Academy of Sciences, Vol. 102(46), 16569-16572. Hofstede, G. and Minkov, M. (2022). Culture’s Consequences and Beyond: New Explorations. Springer. Houle, B. J., Sagarin, B. J. and Kaplan, M. F. (2005). A Functional Approach to Volunteerism: Do Volunteer Motives Predict Task Preference? Basic and Applied Social Psychology, Vol. 27(4), 337–344. Hustinx, L. and Lammertyn, F. (2003). Collective And Reflexive Styles Of Volunteering: A Sociological Modernization Perspective. International Journal of Voluntary and Nonprofit Organizations, Vol. 14(2), 167–187. Judge, T. A., Heller, D., and Mount, M. K. (2002). Five-Factor Model of Personality and Job Satisfaction: A Meta-Analysis. Journal of Applied Psychology, Vol. 87(3), 530–541. Latané, B. and Darley, J. (2023, reprint). The Unresponsive Bystander: Why Doesn’t He Help? Apple Books / Routledge. Locke, E. A. (1976). The Nature and Causes of Job Satisfaction. In Handbook of Industrial and Organizational Psychology (pp. 1297–1349). Rand McNally. Margolis, H. (1982). Selfishness, Altruism, and Rationality: A Theory of Social Choice. Cambridge University Press. Meyer, J. P., and Allen, N. J. (1991). A Three-Component Conceptualization of Organizational Commitment. Human Resource Management Review, Vol. 1(1), 61–89. Omoto, A. M., and Snyder, M. (2002). Considerations of Community: The Social Psychology of Prosocial Action. Handbook of Positive Psychology, Vol. 15, 415–433. Penner, L. A. (2002). Dispositional and organizational Influences on Sustained Volunteerism. Journal of Social Issues, Vol. 58(3), 447–467. Piliavin, J., and Piliavin, I. (1972). Effect of Blood on Reactions to A Victim. Journal of Personality and Social Psychology, Vol. 23(3), 353–361. Porter, L. W., and Lawler, E. E. (1968). Managerial Attitudes and Performance. Dorsey Press. Rodell, J. B. (2013). Finding Meaning Through Volunteering: Why Do Employees Volunteer and What Does It Mean for Their Jobs? Academy of Management Journal, Vol. 56(5), 1274–1294. Rushton, J. P. (1981). The altruistic personality. Advances in Experimental Social Psychology, Vol. 14, 1–47. Schroeder, D. A., Penner, L. A., Dovidio, J. F., and Piliavin, J. A. (1995). The Psychology of Helping and Altruism: Problems and Puzzles. McGraw-Hill. Schwartz, S. H. (1977). Normative Influences on Altruism. In L. Berkowitz (Ed.), Advances in Experimental Social Psychology, Vol. 10, 221–279. Academic Press. Wearing, S. (2001). Volunteer Tourism: Experiences That Make a Difference. CABI Publishing. Weiss, D. J. (2002). Measuring Job Satisfaction: A Cross-National Review. Personnel Psychology Series. Wilson, J. (2000). Volunteering. Annual Review of Sociology, Vol. 26, 215–240.