Yıl 2020, Cilt 5 , Sayı 2, Sayfalar 162 - 177 2020-08-29

TOWARD ORGANIZATIONAL EVIDENCE-BASED MANAGEMENT IN HEALTHCARE ORGANIZATIONS

Hatem ALSAQQA [1]


Purpose – To date, relatively little evidence has been published as to what represents an effective evidence-based management in healthcare organizations. Existing studies are rarely conceived or developed with respect to organizational factors determining whether such studies succeed or fail. One of the challenges in linking organizational factors to evidence-based management is to identify the focus at which characteristics of healthcare organizations and management of knowledge resources are most obvious. This paper sets out to sense this issue. Design/methodology/approach – The paper suggests a conceptual framework through reviewing the existing literature on organizational factors and evidence-based management in the healthcare sector. A new conceptual approach as to how organizational factors and managerial-decision process can be more effectively linked through the organizational-level of healthcare organizations. Findings – Recommendations are provided with regard to how future healthcare organizations can approach the evidence-based management from a logically wide organizational-level and context perspective. Originality/value – The present paper represents an attempt to link organizational factors and evidence-based management in a more meaningful way. A conceptual model has been provided as a way to frame and imagine the organizational circle of producing management evidence. Keywords – Context; Organizational characteristics; Organizational culture, Evidence-based management, Healthcare organizations
Context, Organizational characteristics, Organizational culture, Evidence-based management, Healthcare organizations
  • 1. Arndt M, BigelowI B. Evidence-Based Management in Health Care Organizations: A Critique of its Assumptions. In Academy of Management Proceedings 2007 Aug 1;1:1-6. Briarcliff Manor, NY 10510: Academy of Management.
  • 2. Guo R, Hermanson PM, Farnsworth TJ. Study on Hospital Administrators' Beliefs and Attitudes toward the Practice of Evidence-Based Management. Hospital topics. 2016 Oct 1;94(3-4):62-6.
  • 3. Tranfield D, Denyer D, Smart P. Towards a methodology for developing evidence‐informed management knowledge by means of systematic review. British journal of management. 2003 Sep;14(3):207-22.
  • 4. Rousseau DM, McCarthy S. Educating managers from an evidence-based perspective. Academy of Management Learning & Education. 2007 Mar 1;6(1):84-101.
  • 5. Baba VV, HakemZadeh F. Toward a theory of evidence based decision making. Management decision. 2012 May 25;50(5):832-67.
  • 6. Pfeffer J, Sutton RI. Evidence-based management. Harvard business review. 2006 Jan 1;84(1):62.
  • 7. Arndt M, Bigelow B. Evidence-based management in health care organizations: A cautionary note. Health care management review. 2009 Jul 1;34(3):206-13.
  • 8. Hewison A. Evidence-based medicine: what about evidence-based management?.1997
  • 9. Guo R, Berkshire SD, Fulton LV, Hermanson PM. Use of evidence-based management in healthcare administration decision-making. Leadership in Health Services. 2017 Jul 3;30(3):330-42.
  • 10. Janati A, Hasanpoor E, Hajebrahimi S, Sadeghi-Bazargani H. Health care managers’ perspectives on the sources of evidence in evidence-based hospital management: A qualitative study in Iran. Ethiopian journal of health sciences. 2017;27(6):659-68.
  • 11. Center for Evidence-Based Management. What is evidence-based management?. 2015 Available at: http://www. cebma.org/#what-is evidence-based-management.
  • 12. Barends EG, Briner RB. Teaching evidence-based practice: lessons from the pioneers: an interview with Amanda Burls and Gordon Guyatt. Academy of Management Learning & Education. 2014 Sep;13(3):476-83.
  • 13. Guo R, Farnsworth TJ, Hermanson PM. Information resources for hospital administrator health care management decision-making. Journal of hospital librarianship. 2015 Jul 3;15(3):274-83.
  • 14. Bongers, I. “Reflective management practice: a matter of rigor and relevance”, paper presented at European Health Management Annual Conference, Breda. 2015 Jul 15.
  • 15. HakemZadeh F, Baba VV. Toward a theory of collaboration for evidence-based management. Management Decision. 2016 Nov 21;54(10):2587-616.
  • 16. Guo R, Berkshire SD, Fulton LV, Hermanson PM. Use of evidence-based management in healthcare administration decision-making. Leadership in Health Services. 2017 Jul 3;30(3):330-42.
  • 17. Rousseau DM. Is there such a thing as “evidence-based management”?. Academy of management review. 2006 Apr 1;31(2):256-69.
  • 18. Walshe K, Rundall TG. Evidence‐based management: from theory to practice in health care. The Milbank Quarterly. 2001 Sep;79(3):429-57.
  • 19. Rousseau DM, Manning J, Denyer D. 11 Evidence in management and organizational science: assembling the field’s full weight of scientific knowledge through syntheses. The academy of management annals. 2008 Jan 1;2(1):475-515.
  • 20. Hewison A. Evidence-based management in the NHS: is it possible?. Journal of health organization and management. 2004 Oct 1;18(5):336-48.
  • 21. Axelsson R. Towards an evidence based health care management. The International journal of health planning and management. 1998 Oct;13(4):307-17.
  • 22. Baba V. Toward a paradigm for management. Metamorphosis. 2004 Jul;3(2):132-42.
  • 23. Goodman SN, Royall R. Evidence and scientific research. American Journal of Public Health. 1988 Dec;78(12):1568-74.
  • 24. Sackett DL, Rosenberg WM, Gray JM, Haynes RB, Richardson WS. Evidence based medicine: what it is and what it isn't. 1996
  • 25. Chen YH, Liu CF, Hwang HG. Key factors affecting healthcare professionals to adopt knowledge management: The case of infection control departments of Taiwanese hospitals. Expert Systems with Applications. 2011 Jan 1;38(1):450-7.
  • 26. Tolfo C, Wazlawick RS. The influence of organizational culture on the adoption of extreme programming. Journal of systems and software. 2008 Nov 1;81(11):1955-67.
  • 27. Wallach EJ. Individuals and organizations: The cultural match. Training & Development Journal. 1983 Feb.
  • 28. Quinn RE. Beyond rational management: Mastering the paradoxes and competing demands of high performance. Jossey-Bass; 1988
  • 29. Deshpandé R, Farley JU. Executive insights: corporate culture and market orientation: comparing Indian and Japanese firms. Journal of International Marketing. 1999 Dec;7(4):111-27.
  • 30. Eddama O, Coast J. A systematic review of the use of economic evaluation in local decision-making. Health Policy. 2008;86(2-3):129-141.
  • 31. Hyder AA, Corluka A, Winch PJ, El-Shinnawy A, Ghassany H, Malekafzali H, Lim MK, Mfutso-Bengo J, Segura E, Ghaffar A. National policy-makers speak out: are researchers giving them what they need?. Health policy and planning. 2010 Jun 14;26(1):73-82.
  • 32. Greaves DE. Evidence-based management of Caribbean health systems: barriers and opportunities. International Journal of Health Governance. 2017 Jun 5;22(2):104-17.
  • 33. Reay T, Berta W, Kohn MK. What's the evidence on evidence-based management?. Academy of Management Perspectives. 2009 Nov;23(4):5-18.
  • 34. Johns G. The essential impact of context on organizational behavior. Academy of management review. 2006 Apr 1;31(2):386-408.
  • 35. Adler NJ. A typology of management studies involving culture. Journal of international business studies. 1983 Jun 1;14(2):29-47.
  • 36. Cappelli P. The missing role of context in OB: The need for a meso-level approach. Organizational Behavior. 1991;13:55-110.
  • 37. Rousseau DM, Fried Y. Location, location, location: Contextualizing organizational research. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior. 2001 Feb;22(1):1-3.
  • 38. Grimshaw JM, Eccles MP, Walker AE, Thomas RE: Changing physicians' behavior: what works and thoughts on getting more things to work. J Contin Educ Health Prof 2002, 22(4):237-243.
  • 39. Hawe P, Shiell A, Riley T: Complex interventions: how "out of control" can a randomised controlled trial be? BMJ 2004, 328:1561-1563.
  • 40. Rubenstein LV, Pugh J. Strategies for promoting organizational and practice change by advancing implementation research. Journal of General Internal Medicine. 2006 Feb 1;21(2):S58.
  • 41. Barends E, Villenueva J, Briner RB, ten Have S. Managers’ attitudes and perceived barriers to evidence-based management an international survey. In search of evidence. 2015:143-179.
  • 42. Liang Z, Howard PF, Leggat SG, Murphy G. A framework to improve evidence-informed decision-making in health service management. Australian Health Review. 2012 Aug 24;36(3):284-9.
  • 43. Kovner AR, Rundall TG. Evidence-based management reconsidered. Frontiers of health services management. 2006 Apr 1;22(3):3.
  • 44. Van de Ven AH, Johnson PE. Knowledge for theory and practice. Academy of management review. 2006 Oct 1;31(4):802-21.
  • 45. Alexander JA, Hearld LR, Jiang HJ, Fraser I. Increasing the relevance of research to health care managers: Hospital CEO imperatives for improving quality and lowering costs. Health care management review. 2007 Apr 1;32(2):150-9.
  • 46. Rousseau, D. M. Evidence-based management in health care. In C. Korunka & P. Hoffmann (Eds.), Change and quality in human service work. Munich: Hampp. 2005: 33-46.
  • 47. Rousseau DM, Gunia BC. Evidence-based practice: The psychology of EBP implementation. Annual Review of Psychology. 2016 Jan 4;67:667-92.
  • 48. Lee RP, Chen Q, Hartmann NN. Enhancing stock market return with new product preannouncements: the role of information quality and innovativeness. Journal of Product Innovation Management. 2016 Jul;33(4):455-71.
  • 49. Bresnen M, Hodgson D, Bailey S, Hyde P, Hassard J. Being a manager, becoming a professional? A case study and interview-based exploration of the use of management knowledge across communities of practice in health-care organisations. 2014
  • 50. Zaltman G, Moorman C. The importance of personal trust in the use of research. Journal of Advertising Research. 1988 Oct 1;28(5):16-24.
  • 51. Kitson A, Harvey G, McCormack B. Enabling the implementation of evidence based practice: a conceptual framework. BMJ Quality & Safety. 1998 Sep 1;7(3):149-58.
  • 52. Kulik CT. Working below and above the line: the research–practice gap in diversity management. Human Resource Management Journal. 2014 Apr;24(2):129-44.
  • 53. HakemZadeh F, Baba VV. Measuring the actionability of evidence for evidence-based management. Management Decision. 2016 Jun 20;54(5):1183-204.
  • 54. Briner RB, Denyer D, Rousseau DM. Evidence-based management: concept cleanup time?. Academy of Management Perspectives. 2009 Nov;23(4):19-32.
  • 55. Bordoloi P, Islam N. Knowledge management practices and healthcare delivery: a contingency framework. The Electronic Journal of Knowledge Management. 2012 Mar 1;10(2):110-20.
  • 56. Hongsermeier T, Maviglia S, Tsurikova L, Bogaty D, Rocha RA, Goldberg H, Meltzer S, Middleton B. A legal framework to enable sharing of Clinical Decision Support knowledge and services across institutional boundaries. InAMIA Annual Symposium Proceedings 2011: 925.
  • 57. Arntzen-Bechina A, Leguy C. An insight into knowledge flow in biomedical engineering science. The Electronic Journal of Knowledge Management. 2007;5(2):153-60.
  • 58. Boateng W. Knowledge Management in Evidence-Based Medical Practice: Does the Patient Matter? Electronic Journal of Knowledge Management. 2010;8(3):281.
  • 59. Turner S. Quasi-science and the state: ‘Governing science’in comparative perspective. In the governance of knowledge 2017 Jul 5: 255-284.
  • 60. Martelli PF, Hayirli TC. Three perspectives on evidence-based management: rank, fit, variety. Management Decision. 2018 Oct 8;56(10):2085-100.
  • 61. Kothari A, Hovanec N, Hastie R, Sibbald S. Lessons from the business sector for successful knowledge management in health care: a systematic review. BMC health services research. 2011 Dec;11(1):173.
  • 62. Von Krogh G, Ichijo K, Nonaka I. Enabling knowledge creation: How to unlock the mystery of tacit knowledge and release the power of innovation. Oxford University Press on Demand; 2000.
  • 63. Chung YC, Hsu Y-W, Peng J T, Tsai CH, Huang HL. A study of the correlation between knowledge management activities and operational performance in Taiwan hospital. Information Technology Journal. 2013;12(6):1502-1511.
  • 64. Green LW, Ottoson JM, Garcia C, Hiatt RA. Diffusion theory and knowledge dissemination, utilization, and integration in public health. Annual review of public health. 2009 Apr 21;30:151-74.
  • 65. Cunliffe AL, Jun JS. The need for reflexivity in public administration. Administration & Society. 2005 May;37(2):225-42.
  • 66. Krogh GV, Roos J, Slocum K. An essay on corporate epistemology. Strategic management journal. 1994 Jun;15(S2):53-71.
  • 67. Glazer R. Measuring the knower: Towards a theory of knowledge equity. California management review. 1998 Apr;40(3):175-94.
  • 68. Orlikowski WJ. Knowing in practice: Enacting a collective capability in distributed organizing. Organization science. 2002 Jun;13(3):249-73.
  • 69. Von Hippel E. “Sticky information” and the locus of problem solving: implications for innovation. Management science. 1994 Apr;40(4):429-39.
  • 70. Dobbins M, DeCorby K, Robeson P, Husson H, Tirilis D, Greco L. A knowledge management tool for public health: health-evidence.ca. BMC public health. 2010;10:496.
  • 71. Singh MD, Kant R. Knowledge management barriers: An interpretive structural modeling approach. International Journal of Management Science and Engineering Management. 2008 Jan 1;3(2):141-50.
  • 72. Choy CS, Suk CY. Critical factors in the successful implementation of knowledge management. Journal of Knowledge Management Practice. 2005 Jun;6(1):234-58.
  • 73. Liang Z, Howard P. Evidence-informed managerial decision-making: What evidence counts?:(Part two). Asia Pacific Journal of Health Management. 2011;6(2):12.
  • 74. Meyer JW, editor. National development and the world system: educational, economic, and political change; 1950-1970. University of Chicago Press; 1979.
  • 75. McDaniel Jr RR, Jordan ME, Fleeman BF. Surprise, surprise, surprise! A complexity science view of the unexpected. Health Care Management Review. 2003 Jul 1;28(3):266-78.
Birincil Dil en
Konular Sağlık Politikaları ve Hizmetleri
Bölüm Review
Yazarlar

Orcid: 0000-0002-7440-1005
Yazar: Hatem ALSAQQA (Sorumlu Yazar)
Kurum: ANKARA ÜNİVERSİTESİ, ÇANKIRI SAĞLIK YÜKSEKOKULU
Ülke: Turkey


Tarihler

Başvuru Tarihi : 12 Şubat 2020
Kabul Tarihi : 2 Haziran 2020
Yayımlanma Tarihi : 29 Ağustos 2020

Bibtex @araştırma makalesi { ijhsrp688181, journal = {International Journal of Health Services Research and Policy}, issn = {}, eissn = {2602-3482}, address = {Dicle Üniversitesi Teknokenti Silvan Bulvarı 222/3 21280 SUR/DİYARBAKIR}, publisher = {Rojan GÜMÜŞ}, year = {2020}, volume = {5}, pages = {162 - 177}, doi = {10.33457/ijhsrp.688181}, title = {TOWARD ORGANIZATIONAL EVIDENCE-BASED MANAGEMENT IN HEALTHCARE ORGANIZATIONS}, key = {cite}, author = {Alsaqqa, Hatem} }
APA Alsaqqa, H . (2020). TOWARD ORGANIZATIONAL EVIDENCE-BASED MANAGEMENT IN HEALTHCARE ORGANIZATIONS . International Journal of Health Services Research and Policy , 5 (2) , 162-177 . DOI: 10.33457/ijhsrp.688181
MLA Alsaqqa, H . "TOWARD ORGANIZATIONAL EVIDENCE-BASED MANAGEMENT IN HEALTHCARE ORGANIZATIONS" . International Journal of Health Services Research and Policy 5 (2020 ): 162-177 <https://dergipark.org.tr/tr/pub/ijhsrp/issue/56530/688181>
Chicago Alsaqqa, H . "TOWARD ORGANIZATIONAL EVIDENCE-BASED MANAGEMENT IN HEALTHCARE ORGANIZATIONS". International Journal of Health Services Research and Policy 5 (2020 ): 162-177
RIS TY - JOUR T1 - TOWARD ORGANIZATIONAL EVIDENCE-BASED MANAGEMENT IN HEALTHCARE ORGANIZATIONS AU - Hatem Alsaqqa Y1 - 2020 PY - 2020 N1 - doi: 10.33457/ijhsrp.688181 DO - 10.33457/ijhsrp.688181 T2 - International Journal of Health Services Research and Policy JF - Journal JO - JOR SP - 162 EP - 177 VL - 5 IS - 2 SN - -2602-3482 M3 - doi: 10.33457/ijhsrp.688181 UR - https://doi.org/10.33457/ijhsrp.688181 Y2 - 2020 ER -
EndNote %0 International Journal of Health Services Research and Policy TOWARD ORGANIZATIONAL EVIDENCE-BASED MANAGEMENT IN HEALTHCARE ORGANIZATIONS %A Hatem Alsaqqa %T TOWARD ORGANIZATIONAL EVIDENCE-BASED MANAGEMENT IN HEALTHCARE ORGANIZATIONS %D 2020 %J International Journal of Health Services Research and Policy %P -2602-3482 %V 5 %N 2 %R doi: 10.33457/ijhsrp.688181 %U 10.33457/ijhsrp.688181
ISNAD Alsaqqa, Hatem . "TOWARD ORGANIZATIONAL EVIDENCE-BASED MANAGEMENT IN HEALTHCARE ORGANIZATIONS". International Journal of Health Services Research and Policy 5 / 2 (Ağustos 2020): 162-177 . https://doi.org/10.33457/ijhsrp.688181
AMA Alsaqqa H . TOWARD ORGANIZATIONAL EVIDENCE-BASED MANAGEMENT IN HEALTHCARE ORGANIZATIONS. IJHSRP. 2020; 5(2): 162-177.
Vancouver Alsaqqa H . TOWARD ORGANIZATIONAL EVIDENCE-BASED MANAGEMENT IN HEALTHCARE ORGANIZATIONS. International Journal of Health Services Research and Policy. 2020; 5(2): 162-177.