Research Article
BibTex RIS Cite

Turkish version of the patient safety culture survey for community pharmacies: Evaluation of patient safety culture perceptions of pharmacy employees Sümeyye Hatice Kurt, Nazan Torun

Year 2024, Volume: 54 Issue: 3, 286 - 298, 30.12.2024
https://doi.org/10.26650/IstanbulJPharm.2024.1511458

Abstract

Background and Aims: This study adapted the Community Pharmacy Survey on Patient Safety Culture developed by the Agency for Healthcare Research and Quality for independent pharmacies into a Turkish survey and evaluated the perception of patient safety culture of 392 pharmacy employees operating in Çankaya district of Ankara province.
Methods: The method developed by Brislin was used in the adaptation process to Turkey. After ensuring the language validity of the questionnaire, its construct validity was examined through explanatory factor analysis and confirmatory factor analysis. In this descriptive and cross-sectional study, the participants’ patient safety culture perception scores and demographic characteristics were compared.
Results: According to the results of the study, the questionnaire, as adapted to Turkish, was found to be a valid, reliable, and usable questionnaire for measuring and evaluating patient safety culture. The highest percentage of positive responses was for "Teamwork" (95.3%), "Staff Training and Skills" (91.7%) and "Physical Space and Environment" (90.6%), while the lowest percentage of positive responses was for "Staffing, Work Pressure and Pace" (56.2%). In this study, it was determined that the perception of patient safety culture was higher in female employees, those with higher education levels, those who were pharmacists, those with more years of employment, and those with less than 60 hours of weekly working hours.
Conclusion: As a result of the findings, it was determined that factors such as working environment, training of employees, work intensity, working hours, and the adequacy of the number of personnel affected the perception of the patient safety culture of independent pharmacists. Therefore, improvements should be made in these areas to improve the patient safety culture in pharmacies.

Ethical Statement

Ethical approval for the study was obtained from the Ethics Committee of a University (date: 16.10.2019 number:22)

Supporting Institution

none

Thanks

Ankara Chamber of Pharmacists

References

  • Aboneh, E. A., Stone, J. A., Lester, C. A., & Chui, M. A. (2020). Evaluation of patient safety culture in community pharmacies. Journal of Patient Safety, 16(1), e18-e24. google scholar
  • Abu Assab, M., Jaber, D., Basheer, H., Abu Assab, H., & Al-Atram, H. (2022). The COVID-19 pandemic and patient safety culture: a cross-sectional study among community pharmacies in Jordan. In Healthcare,10(8), 1434. google scholar
  • Agency for Healthcare Research and Quality. Retrieved from http: //www.ahrq.gov. google scholar
  • Almalki, Z. S., Alshehri, A. M., Alturki, L. A., Altamimi, R. A., Albassam, A. A., Alqurashi, M. S., ... & Ahmed, N. (2021). Ex-ploring patient-safety culture in the community pharmacy setting: a national cross-sectional study. Postgraduate Medicine, 133(1), 57-65. google scholar
  • Alsaleh, F. M., Abahussain, E. A., Altabaa, H. H., Al-Bazzaz, M. F., & Almandil, N. B. (2018). Assessment of patient safety culture: a nationwide survey of community pharmacists in Kuwait. BMC Health Services Research, 18, 1-15. google scholar
  • American Pharmacists Association. Pharmacists’ Impact on Pa-tient Safety. Retrieved from https://www.pharmacist.com/ pharmacists-impact-patient- safety google scholar
  • Bagcı, H., & Atasever, M. (2020). Community pharmacy sector anal-ysis in Turkey. Ankara, Turkey: Turkish Pharmacists Association Publishing House. google scholar
  • Brislin, R. W. (1976). Comparative research methodology: Cross-cultural studies. International Journal of Psychology, 11(3), 215229. google scholar
  • Dean, B., Schachter, M., Vincent, C., & Barber, N. (2002). Prescribing errors in hospital inpatients: their incidence and clinical signifi-cance. Quality and Safety in Health Care, 11(4), 340-344. google scholar
  • Herner, S. J., Rawlings, J. E., Swartzendruber, K., & Delate, T. (2017). Pharmacy survey on patient safety culture: benchmarking results. Journal of Patient Safety, 13(1), 37-42. google scholar
  • Jassim, B.S., & Jamal, M.Y (2021). Evaluating patient safety culture in Iraqi community pharmacies. Iraqi Journal of Pharmaceutical Sciences, 30:154-162. google scholar
  • Jia, P. L., Zhang, L. H., Zhang, M. M., Zhang, L. L., Zhang, C., Qin, S. F., ... & Liu, K. X. (2014). Safety culture in a pharmacy setting using a pharmacy survey on patient safety culture: a cross-sectional study in China.BMJ Open, 4(6), e004904. google scholar
  • Khatri, S. A., Ahmad, R., Osama, M., Khan, K., Khan, M. A., Ishaqui, A., & Kumar, N. (2024). Exploring Patient Safety Culture: A Study of Community Pharmacies in Karachi, Pakistan. Cureus, 16(1). google scholar
  • Knudsen, P., Herborg, H., Mortensen, A. R., Knudsen, M., & Hellebek, A. J. B. Q. (2007). Preventing medication errors in community pharmacy: frequency and seriousness of medication errors. BMJ Quality & Safety, 16(4), 291-296. google scholar
  • Kwon, K. E., Nam, D. R., Lee, M. S., Kim, S. J., Lee, J. E., & Jung, S. Y. (2023). Status of Patient Safety Culture in Community Pharmacy Settings: A Systematic Review. Journal of Patient Safety, 19(6), 353-361. google scholar
  • Odukoya, O. K., Stone, J. A., & Chui, M. A. (2014). E-prescribing er-rors in community pharmacies: exploring consequences and con-tributing factors. International Journal of Medical Informatics, 83(6), 427-437. google scholar
  • Owusu, Y. B., Abouelhassan, R., & Awaisu, A. (2021). Evaluation of patient safety culture in community pharmacies in Qatar. Interna-tional Journal of Clinical Practice, 75(5), e14055. google scholar
  • Ovalı, F. (2010). Patient safety approaches. Journal of Performance and Quality in Health, 1(1): 33-43. google scholar
  • Partin, B. (2006). Preventing medication errors: an IOM Report. The Nurse Practitioner, 31(12), 8. google scholar
  • Rawlings, J. E., Herner, S. J., Delate, T., Palmer, K. E., & Swartzendru-ber, K. A. (2018). Assessment of Pharmacy Department Patient Safety Culture with the Use of Validated Work Environment Sur-vey Indices. The Permanente Journal,22. google scholar
  • Sayek, F. (2011). Patient safety: Türkiye and the World. Ankara, Turkey; Turkish Medical Association Publications. google scholar
  • Sharma, P., Kumar, M., Sharma, D., & Verma, K. K. (2024). A Re-view on Pharmacist Impact on patient safety. Asian Journal of Pharmacy and Technology, 14(1), 87-94. google scholar
  • Sivanandy, P., Maharajan, M. K., Rajiah, K., Wei, T. T., Loon, T. W., & Yee, L. C. (2016). Evaluation of patient safety culture among Malaysian retail pharmacists: results of a self-reported survey. Patient Preference and Adherence, 1317-1325. google scholar
  • The Pharmaceutical Group of the European Union (PGEU). Pharmacy 2030: AVision for Community Pharmacy in Europe, 2019. Re-trieved from https://www.pgeu.eu/wpcontent/uploads/2019/03/ Pharmacy-2030_-AVision-forCommunity-Pharmacy-in-Europe. pdf. google scholar
  • Turkish Pharmacists Association (2019). Economic and Fi-nancial Situation Research in Pharmacies. Retrieved from file:///C:/Users/AYBU/Downloads/eczanelerdearastirma2019__pdf %20(1).pdf. google scholar
  • Turkish Pharmacists Association. Retrieved from https://www.teb.org. tr/. google scholar
  • Turkish Medicines and Medical Devices Agency. Community pharmacy audit guide. Retrieved from https://titck.gov.tr/storage/ Archive/2022/contentFile/Serbest%20Eczane%20Denetim% 20K%C4%B1lavuzu_3a1f91eb-0e04-4764-a39b-d7b6bee8bd9f. pdf. google scholar
  • Waterson, P., Griffiths, P., Stride, C., Murphy, J., & Hignett, S. (2010). Psychometric properties of the Hospital Survey on Patient Safety Culture: findings from the UK. Quality and Safety in Health Care, 19(5), e2-e2. google scholar
  • WHO, World Patient Safety Day 2022. Retrieved from https://www.who.int/newsroom/events/detail/2022/09/17/ default-calendar/world-patient-safety-day-2022. google scholar
  • Yismaw, M. B., Tesfaye, Z. T., Hailu, H. G., Tegegn, H. G., & Gebrey-ohannes, E. A. (2020). Evaluation of patient safety culture among community pharmacists in Ethiopia: A cross-sectional study. PLoS One, 15(8), e0237338. google scholar
Year 2024, Volume: 54 Issue: 3, 286 - 298, 30.12.2024
https://doi.org/10.26650/IstanbulJPharm.2024.1511458

Abstract

References

  • Aboneh, E. A., Stone, J. A., Lester, C. A., & Chui, M. A. (2020). Evaluation of patient safety culture in community pharmacies. Journal of Patient Safety, 16(1), e18-e24. google scholar
  • Abu Assab, M., Jaber, D., Basheer, H., Abu Assab, H., & Al-Atram, H. (2022). The COVID-19 pandemic and patient safety culture: a cross-sectional study among community pharmacies in Jordan. In Healthcare,10(8), 1434. google scholar
  • Agency for Healthcare Research and Quality. Retrieved from http: //www.ahrq.gov. google scholar
  • Almalki, Z. S., Alshehri, A. M., Alturki, L. A., Altamimi, R. A., Albassam, A. A., Alqurashi, M. S., ... & Ahmed, N. (2021). Ex-ploring patient-safety culture in the community pharmacy setting: a national cross-sectional study. Postgraduate Medicine, 133(1), 57-65. google scholar
  • Alsaleh, F. M., Abahussain, E. A., Altabaa, H. H., Al-Bazzaz, M. F., & Almandil, N. B. (2018). Assessment of patient safety culture: a nationwide survey of community pharmacists in Kuwait. BMC Health Services Research, 18, 1-15. google scholar
  • American Pharmacists Association. Pharmacists’ Impact on Pa-tient Safety. Retrieved from https://www.pharmacist.com/ pharmacists-impact-patient- safety google scholar
  • Bagcı, H., & Atasever, M. (2020). Community pharmacy sector anal-ysis in Turkey. Ankara, Turkey: Turkish Pharmacists Association Publishing House. google scholar
  • Brislin, R. W. (1976). Comparative research methodology: Cross-cultural studies. International Journal of Psychology, 11(3), 215229. google scholar
  • Dean, B., Schachter, M., Vincent, C., & Barber, N. (2002). Prescribing errors in hospital inpatients: their incidence and clinical signifi-cance. Quality and Safety in Health Care, 11(4), 340-344. google scholar
  • Herner, S. J., Rawlings, J. E., Swartzendruber, K., & Delate, T. (2017). Pharmacy survey on patient safety culture: benchmarking results. Journal of Patient Safety, 13(1), 37-42. google scholar
  • Jassim, B.S., & Jamal, M.Y (2021). Evaluating patient safety culture in Iraqi community pharmacies. Iraqi Journal of Pharmaceutical Sciences, 30:154-162. google scholar
  • Jia, P. L., Zhang, L. H., Zhang, M. M., Zhang, L. L., Zhang, C., Qin, S. F., ... & Liu, K. X. (2014). Safety culture in a pharmacy setting using a pharmacy survey on patient safety culture: a cross-sectional study in China.BMJ Open, 4(6), e004904. google scholar
  • Khatri, S. A., Ahmad, R., Osama, M., Khan, K., Khan, M. A., Ishaqui, A., & Kumar, N. (2024). Exploring Patient Safety Culture: A Study of Community Pharmacies in Karachi, Pakistan. Cureus, 16(1). google scholar
  • Knudsen, P., Herborg, H., Mortensen, A. R., Knudsen, M., & Hellebek, A. J. B. Q. (2007). Preventing medication errors in community pharmacy: frequency and seriousness of medication errors. BMJ Quality & Safety, 16(4), 291-296. google scholar
  • Kwon, K. E., Nam, D. R., Lee, M. S., Kim, S. J., Lee, J. E., & Jung, S. Y. (2023). Status of Patient Safety Culture in Community Pharmacy Settings: A Systematic Review. Journal of Patient Safety, 19(6), 353-361. google scholar
  • Odukoya, O. K., Stone, J. A., & Chui, M. A. (2014). E-prescribing er-rors in community pharmacies: exploring consequences and con-tributing factors. International Journal of Medical Informatics, 83(6), 427-437. google scholar
  • Owusu, Y. B., Abouelhassan, R., & Awaisu, A. (2021). Evaluation of patient safety culture in community pharmacies in Qatar. Interna-tional Journal of Clinical Practice, 75(5), e14055. google scholar
  • Ovalı, F. (2010). Patient safety approaches. Journal of Performance and Quality in Health, 1(1): 33-43. google scholar
  • Partin, B. (2006). Preventing medication errors: an IOM Report. The Nurse Practitioner, 31(12), 8. google scholar
  • Rawlings, J. E., Herner, S. J., Delate, T., Palmer, K. E., & Swartzendru-ber, K. A. (2018). Assessment of Pharmacy Department Patient Safety Culture with the Use of Validated Work Environment Sur-vey Indices. The Permanente Journal,22. google scholar
  • Sayek, F. (2011). Patient safety: Türkiye and the World. Ankara, Turkey; Turkish Medical Association Publications. google scholar
  • Sharma, P., Kumar, M., Sharma, D., & Verma, K. K. (2024). A Re-view on Pharmacist Impact on patient safety. Asian Journal of Pharmacy and Technology, 14(1), 87-94. google scholar
  • Sivanandy, P., Maharajan, M. K., Rajiah, K., Wei, T. T., Loon, T. W., & Yee, L. C. (2016). Evaluation of patient safety culture among Malaysian retail pharmacists: results of a self-reported survey. Patient Preference and Adherence, 1317-1325. google scholar
  • The Pharmaceutical Group of the European Union (PGEU). Pharmacy 2030: AVision for Community Pharmacy in Europe, 2019. Re-trieved from https://www.pgeu.eu/wpcontent/uploads/2019/03/ Pharmacy-2030_-AVision-forCommunity-Pharmacy-in-Europe. pdf. google scholar
  • Turkish Pharmacists Association (2019). Economic and Fi-nancial Situation Research in Pharmacies. Retrieved from file:///C:/Users/AYBU/Downloads/eczanelerdearastirma2019__pdf %20(1).pdf. google scholar
  • Turkish Pharmacists Association. Retrieved from https://www.teb.org. tr/. google scholar
  • Turkish Medicines and Medical Devices Agency. Community pharmacy audit guide. Retrieved from https://titck.gov.tr/storage/ Archive/2022/contentFile/Serbest%20Eczane%20Denetim% 20K%C4%B1lavuzu_3a1f91eb-0e04-4764-a39b-d7b6bee8bd9f. pdf. google scholar
  • Waterson, P., Griffiths, P., Stride, C., Murphy, J., & Hignett, S. (2010). Psychometric properties of the Hospital Survey on Patient Safety Culture: findings from the UK. Quality and Safety in Health Care, 19(5), e2-e2. google scholar
  • WHO, World Patient Safety Day 2022. Retrieved from https://www.who.int/newsroom/events/detail/2022/09/17/ default-calendar/world-patient-safety-day-2022. google scholar
  • Yismaw, M. B., Tesfaye, Z. T., Hailu, H. G., Tegegn, H. G., & Gebrey-ohannes, E. A. (2020). Evaluation of patient safety culture among community pharmacists in Ethiopia: A cross-sectional study. PLoS One, 15(8), e0237338. google scholar
There are 30 citations in total.

Details

Primary Language English
Subjects Pharmacology and Pharmaceutical Sciences (Other)
Journal Section Original Article
Authors

Sümeyye Hatice Kurt 0000-0002-5737-2126

Nazan Torun 0000-0003-1793-3248

Publication Date December 30, 2024
Submission Date July 5, 2024
Acceptance Date September 7, 2024
Published in Issue Year 2024 Volume: 54 Issue: 3

Cite

APA Kurt, S. H., & Torun, N. (2024). Turkish version of the patient safety culture survey for community pharmacies: Evaluation of patient safety culture perceptions of pharmacy employees Sümeyye Hatice Kurt, Nazan Torun. İstanbul Journal of Pharmacy, 54(3), 286-298. https://doi.org/10.26650/IstanbulJPharm.2024.1511458
AMA Kurt SH, Torun N. Turkish version of the patient safety culture survey for community pharmacies: Evaluation of patient safety culture perceptions of pharmacy employees Sümeyye Hatice Kurt, Nazan Torun. iujp. December 2024;54(3):286-298. doi:10.26650/IstanbulJPharm.2024.1511458
Chicago Kurt, Sümeyye Hatice, and Nazan Torun. “Turkish Version of the Patient Safety Culture Survey for Community Pharmacies: Evaluation of Patient Safety Culture Perceptions of Pharmacy Employees Sümeyye Hatice Kurt, Nazan Torun”. İstanbul Journal of Pharmacy 54, no. 3 (December 2024): 286-98. https://doi.org/10.26650/IstanbulJPharm.2024.1511458.
EndNote Kurt SH, Torun N (December 1, 2024) Turkish version of the patient safety culture survey for community pharmacies: Evaluation of patient safety culture perceptions of pharmacy employees Sümeyye Hatice Kurt, Nazan Torun. İstanbul Journal of Pharmacy 54 3 286–298.
IEEE S. H. Kurt and N. Torun, “Turkish version of the patient safety culture survey for community pharmacies: Evaluation of patient safety culture perceptions of pharmacy employees Sümeyye Hatice Kurt, Nazan Torun”, iujp, vol. 54, no. 3, pp. 286–298, 2024, doi: 10.26650/IstanbulJPharm.2024.1511458.
ISNAD Kurt, Sümeyye Hatice - Torun, Nazan. “Turkish Version of the Patient Safety Culture Survey for Community Pharmacies: Evaluation of Patient Safety Culture Perceptions of Pharmacy Employees Sümeyye Hatice Kurt, Nazan Torun”. İstanbul Journal of Pharmacy 54/3 (December 2024), 286-298. https://doi.org/10.26650/IstanbulJPharm.2024.1511458.
JAMA Kurt SH, Torun N. Turkish version of the patient safety culture survey for community pharmacies: Evaluation of patient safety culture perceptions of pharmacy employees Sümeyye Hatice Kurt, Nazan Torun. iujp. 2024;54:286–298.
MLA Kurt, Sümeyye Hatice and Nazan Torun. “Turkish Version of the Patient Safety Culture Survey for Community Pharmacies: Evaluation of Patient Safety Culture Perceptions of Pharmacy Employees Sümeyye Hatice Kurt, Nazan Torun”. İstanbul Journal of Pharmacy, vol. 54, no. 3, 2024, pp. 286-98, doi:10.26650/IstanbulJPharm.2024.1511458.
Vancouver Kurt SH, Torun N. Turkish version of the patient safety culture survey for community pharmacies: Evaluation of patient safety culture perceptions of pharmacy employees Sümeyye Hatice Kurt, Nazan Torun. iujp. 2024;54(3):286-98.