Araştırma Makalesi
BibTex RIS Kaynak Göster
Yıl 2020, Cilt: 6 Sayı: 1, 13 - 33, 30.06.2020
https://doi.org/10.26650/jot.2020.6.1.0009

Öz

Kaynakça

  • AFP Relaxnews. (2015). “Madiba’s Journey’ Phone App for Tourists in South Africa”. Retrieved from https://www.timeslive.co.za/sunday-times/lifestyle/travel/2015-04-02-madibas-journeyphone-app-for-tourists-in-south-africa/ 20.11.2017
  • Alrawadieh, Z., Cetin, G., Dincer, M. Z., & Istanbullu Dincer, F. (2020). The impact of emotional dissonance on quality of work life and life satisfaction of tour guides. The Service Industries Journal, 40(1-2), 50–64.
  • Application. (2017). In Oxford Dictionary. Retrieved from https://www.oxfordlearnersdictionaries. com/definition/english/application?q=application.
  • Arvanitis, K. (2010). Museum Outside Walls: Mobile Phones and The Museum in The Everyday. In R. Parry (Ed.), Museums in a digital age (pp. 170-176). London, England: Routledge.
  • Benjamin, K. (2016). “South African Tourism Promotes Destination with VR Activity”. Retrieved from https://www.campaignlive.co.uk/south-african-tourism-promotes-destination-vractivity/%7Bsubjects%7D/article/1409083 12.12.2017
  • Cetin, G. & Yarcan, S. The professional relationship between tour guides and tour operators. Scandinavian Journal of Hospitality and Tourism, 17(4), 345–357.
  • Cohen, M., Hopken, W., & Fuchs, M. (2010). Application of QR codes in online travel distribution. Information and Communication Technologies in Tourism, 137–148.
  • Cohen, E. (1985). The tourist guide: The origins, structure and dynamics of a role. Annals of Tourism Research, 12(1), 5–29.
  • Daily Southern African Tourism Update. “Tshwane Launches Tourist Map”. Retrieved from http:// www.tourismupdate.co.za/article/112212/Tshwane-launches-tourist-map 8.8.2016 Daily Southern African Tourism Update. “New ‘FNB Namibia Pocket Guide’ app launched for Tourism Industry”. Retrieved from https://neweralive.na/posts/fnb-namibia-pocket-guide-applaunched-tourism-industry 8.8.2016
  • Dickenson, J. E., Ghali, K., Cherrett, T., Speed, C., Davies, N., & Norgate, S. (2012). Tourism and the smartphone app: capabilities, emerging practice and scope in the travel domain. Current Issues in Tourism, 17(1), 84–101.
  • Economou, M., & Meintani, E. (2011). Promising beginnings? Evaluating museum mobile phone apps. Emerging Experiences, 1–20.
  • Google Play. (2017). Google Trips. Retrieved from https://get.google.com/trips/ 12.12.2017
  • Google Play. (2018). “Google Trips - Travel planner”. Retrieved from https://play.google.com/store/ apps/details?id=com.google.android.apps.travel.onthego&showAllReviews=true 24.8.2018
  • Google Play. (2018). “Madiba’s Journey”. Retrieved from https://play.google.com/store/apps/ details?id=net.southafrica.mandela&showAllReviews=true 24.8.2018
  • Gould-Bourn, J. (2016). “In-Ear Device That Translates Foreign Languages in Real Time”. Retrieved from http://www.boredpanda.com/real-time-translator-ear-waverly-labs/ 12.8.2016
  • Guide. (2017) In Oxford Dictionary. Retrieved from https://www.oxfordlearnersdictionaries.com/ definition/english/guide_1?q=guide.
  • Houston, R. (2015). “10 Locally Built Travel Apps You Should Be Using”. Retrieved from http:// www.travelstart.co.za/blog/10-south-african-built-travel-apps-you-should-be-using/ 12.12.2018
  • Huhtamo, E. (2013). On the Origins Of The Virtual Museum. In R. Parry (Ed.), Museums in a digital age (pp. 121-135). London, England: Routledge.
  • Jackson, R. (2010). The Virtual Visit: Towards A New Concept for The Electronic Science Centre. In R. Parry (Ed.), Museums in a digital age (pp. 153-158). London, England: Routledge.
  • Kidd, J. (2015). Gaming for Affect: Museum Online Games and the Embrace of Empathy. Journal of Curatorial Studies, 4(3), 414–432.
  • Matney, L. (2017). “Google Opens Expeditions VR Education App To The Public”. Retrieved from https://techcrunch.com/2017/07/19/google-opens-expeditions-vr-education-app-to-the-public/ 12.12.2017
  • Moskvitch, K. (2012). “Gibraltar Targets Tourists with Wikipedia QR Codes”. Retrieved from http://www.bbc.com/news/technology-19544299 12.12.2017
  • Mossel Bay Advertiser. (2012). “Mossel Bay Launches First QR Codes Tour”. Retrieved from https://www.mosselbayadvertiser.com/News/Article/General/mossel-bay-launches-first-qrcodes-tour-20170711 12.12.2017
  • Muller, K. (2010). Museums and Virtuality. In R. Parry (Ed.), Museums in a digital age (pp. 295305). London, England: Routledge.
  • Musei Vaticani. (2017). “Pio Clementino Museum”. Retrieved from http://www.museivaticani.va/ content/museivaticani/en/collezioni/musei/museo-pio-clementino/tour-virtuale.html 20.11.2017
  • Nelson, R. (2009). “The Art of Wireless: Testing Ensures WLAN Quality Of Service”. Retrieved from https://www.edn.com/design/test-and-measurement/4380620/The-art-of-wireless-Testingensures-WLAN-quality-of-service 13.12.2017
  • Price, E. (2015). “Travel Apps That Can Replace Your Tour Guide”. Retrieved from https://www. cntraveler.com/stories/2015-02-24/travel-apps-that-can-replace-your-tour-guide 12.12.2017
  • Reed, T. (2015). Can apps replace tourist guides? Daily Southern African Tourism Update.
  • Smartphone. (2017). In Oxford Dictionary. Retrieved from https://www.oxfordlearnersdictionaries. com/definition/english/smartphone?q=smartphone.
  • Takealot (2017). “Volkano Matrix Series Virtual Reality Headset”. Retrieved from https://www.takealot.com/volkano-matrix-series-virtual-reality-headset/ PLID41221131?gclid=CjwKCAiAmb7RBRATEiwA7kS8VAtc_5yuM_u6crWj_ UCIOcI1sBHSexfVpNSSMZavPbEErNe_Utq9URoCNwIQAvD_BwE 12.12.2017
  • Tesoriero, R., Lozano, M., Gallud, J. A., & Penichet, V. (2007). Evaluating the users’ experience of a PDA-based software applied in art museums .
  • WEBIST, 2, 351-358. Tour. (2017). In Oxford Dictionary. Retrieved from https://www.oxfordlearnersdictionaries.com/ definition/english/tour_1?q=tour.
  • Virtual. (2017). In Oxford Dictionary. Retrieved from https://www.oxfordlearnersdictionaries.com/ definition/english/virtual?q=virtual.
  • Visualise. (2016). “VR Travel Experience for South African Tourism”. Retrieved from http:// visualise.com/case-study/vr-travel-south-african-tourism 12.12.2017
  • Vom Lehn, D., & Heath, C. (2005). Accounting for new technology in museum exhibitions. International Journal of Arts Management, 11-21.
  • Voortrekker Monument. (2017). “Hall of Heroes”. Retrieved from http://www.vtm.org.za/hall-ofheroes/ 12.12.2017
  • Wang, D., Xiang, Z., & Fesenmaier, D. R. (2014). The role of smartphones in mediating the touristic experience. Annals of Tourism Research, 48, 11–26.
  • Weiler, B., & Black, R. (2014). Tour Guiding Research: Insights, Issues and Implications (62 ed.). Channel View Publications.
  • World Federation of Tourist Guide Associations (2012). “What is a Tourist Guide?” Retrieved from http://www.wftga.org/tourist-guiding/what-tourist-guide 23.05.2017

New Technologies in the Field of Tourist Guiding: Threat or Tool?

Yıl 2020, Cilt: 6 Sayı: 1, 13 - 33, 30.06.2020
https://doi.org/10.26650/jot.2020.6.1.0009

Öz

This article examines the impact of new technologies on the field of tourist guiding. It has been found throughout the preliminary research that a large gap in this field exists in academic literature. It is therefore important to study the role of the tourist guide in this era of emerging technologies, both in and outside the museum spectrum, to better understand the future place that tourist guiding will have in the tourism industry. Different types of new technologies are examined in relation to the field of tourist guiding, and the various benefits and limitations of these technologies are also discussed. It can be argued that only when embracing the positive aspects of both new technologies and tourist guiding can one offer tourists the best experience in the digital age. This realisation can greatly impact the way in which tourism managers design tourist experiences and tourist guides interact with both technology and tourists.

Destekleyen Kurum

The authors declared that this study has received no financial support.

Kaynakça

  • AFP Relaxnews. (2015). “Madiba’s Journey’ Phone App for Tourists in South Africa”. Retrieved from https://www.timeslive.co.za/sunday-times/lifestyle/travel/2015-04-02-madibas-journeyphone-app-for-tourists-in-south-africa/ 20.11.2017
  • Alrawadieh, Z., Cetin, G., Dincer, M. Z., & Istanbullu Dincer, F. (2020). The impact of emotional dissonance on quality of work life and life satisfaction of tour guides. The Service Industries Journal, 40(1-2), 50–64.
  • Application. (2017). In Oxford Dictionary. Retrieved from https://www.oxfordlearnersdictionaries. com/definition/english/application?q=application.
  • Arvanitis, K. (2010). Museum Outside Walls: Mobile Phones and The Museum in The Everyday. In R. Parry (Ed.), Museums in a digital age (pp. 170-176). London, England: Routledge.
  • Benjamin, K. (2016). “South African Tourism Promotes Destination with VR Activity”. Retrieved from https://www.campaignlive.co.uk/south-african-tourism-promotes-destination-vractivity/%7Bsubjects%7D/article/1409083 12.12.2017
  • Cetin, G. & Yarcan, S. The professional relationship between tour guides and tour operators. Scandinavian Journal of Hospitality and Tourism, 17(4), 345–357.
  • Cohen, M., Hopken, W., & Fuchs, M. (2010). Application of QR codes in online travel distribution. Information and Communication Technologies in Tourism, 137–148.
  • Cohen, E. (1985). The tourist guide: The origins, structure and dynamics of a role. Annals of Tourism Research, 12(1), 5–29.
  • Daily Southern African Tourism Update. “Tshwane Launches Tourist Map”. Retrieved from http:// www.tourismupdate.co.za/article/112212/Tshwane-launches-tourist-map 8.8.2016 Daily Southern African Tourism Update. “New ‘FNB Namibia Pocket Guide’ app launched for Tourism Industry”. Retrieved from https://neweralive.na/posts/fnb-namibia-pocket-guide-applaunched-tourism-industry 8.8.2016
  • Dickenson, J. E., Ghali, K., Cherrett, T., Speed, C., Davies, N., & Norgate, S. (2012). Tourism and the smartphone app: capabilities, emerging practice and scope in the travel domain. Current Issues in Tourism, 17(1), 84–101.
  • Economou, M., & Meintani, E. (2011). Promising beginnings? Evaluating museum mobile phone apps. Emerging Experiences, 1–20.
  • Google Play. (2017). Google Trips. Retrieved from https://get.google.com/trips/ 12.12.2017
  • Google Play. (2018). “Google Trips - Travel planner”. Retrieved from https://play.google.com/store/ apps/details?id=com.google.android.apps.travel.onthego&showAllReviews=true 24.8.2018
  • Google Play. (2018). “Madiba’s Journey”. Retrieved from https://play.google.com/store/apps/ details?id=net.southafrica.mandela&showAllReviews=true 24.8.2018
  • Gould-Bourn, J. (2016). “In-Ear Device That Translates Foreign Languages in Real Time”. Retrieved from http://www.boredpanda.com/real-time-translator-ear-waverly-labs/ 12.8.2016
  • Guide. (2017) In Oxford Dictionary. Retrieved from https://www.oxfordlearnersdictionaries.com/ definition/english/guide_1?q=guide.
  • Houston, R. (2015). “10 Locally Built Travel Apps You Should Be Using”. Retrieved from http:// www.travelstart.co.za/blog/10-south-african-built-travel-apps-you-should-be-using/ 12.12.2018
  • Huhtamo, E. (2013). On the Origins Of The Virtual Museum. In R. Parry (Ed.), Museums in a digital age (pp. 121-135). London, England: Routledge.
  • Jackson, R. (2010). The Virtual Visit: Towards A New Concept for The Electronic Science Centre. In R. Parry (Ed.), Museums in a digital age (pp. 153-158). London, England: Routledge.
  • Kidd, J. (2015). Gaming for Affect: Museum Online Games and the Embrace of Empathy. Journal of Curatorial Studies, 4(3), 414–432.
  • Matney, L. (2017). “Google Opens Expeditions VR Education App To The Public”. Retrieved from https://techcrunch.com/2017/07/19/google-opens-expeditions-vr-education-app-to-the-public/ 12.12.2017
  • Moskvitch, K. (2012). “Gibraltar Targets Tourists with Wikipedia QR Codes”. Retrieved from http://www.bbc.com/news/technology-19544299 12.12.2017
  • Mossel Bay Advertiser. (2012). “Mossel Bay Launches First QR Codes Tour”. Retrieved from https://www.mosselbayadvertiser.com/News/Article/General/mossel-bay-launches-first-qrcodes-tour-20170711 12.12.2017
  • Muller, K. (2010). Museums and Virtuality. In R. Parry (Ed.), Museums in a digital age (pp. 295305). London, England: Routledge.
  • Musei Vaticani. (2017). “Pio Clementino Museum”. Retrieved from http://www.museivaticani.va/ content/museivaticani/en/collezioni/musei/museo-pio-clementino/tour-virtuale.html 20.11.2017
  • Nelson, R. (2009). “The Art of Wireless: Testing Ensures WLAN Quality Of Service”. Retrieved from https://www.edn.com/design/test-and-measurement/4380620/The-art-of-wireless-Testingensures-WLAN-quality-of-service 13.12.2017
  • Price, E. (2015). “Travel Apps That Can Replace Your Tour Guide”. Retrieved from https://www. cntraveler.com/stories/2015-02-24/travel-apps-that-can-replace-your-tour-guide 12.12.2017
  • Reed, T. (2015). Can apps replace tourist guides? Daily Southern African Tourism Update.
  • Smartphone. (2017). In Oxford Dictionary. Retrieved from https://www.oxfordlearnersdictionaries. com/definition/english/smartphone?q=smartphone.
  • Takealot (2017). “Volkano Matrix Series Virtual Reality Headset”. Retrieved from https://www.takealot.com/volkano-matrix-series-virtual-reality-headset/ PLID41221131?gclid=CjwKCAiAmb7RBRATEiwA7kS8VAtc_5yuM_u6crWj_ UCIOcI1sBHSexfVpNSSMZavPbEErNe_Utq9URoCNwIQAvD_BwE 12.12.2017
  • Tesoriero, R., Lozano, M., Gallud, J. A., & Penichet, V. (2007). Evaluating the users’ experience of a PDA-based software applied in art museums .
  • WEBIST, 2, 351-358. Tour. (2017). In Oxford Dictionary. Retrieved from https://www.oxfordlearnersdictionaries.com/ definition/english/tour_1?q=tour.
  • Virtual. (2017). In Oxford Dictionary. Retrieved from https://www.oxfordlearnersdictionaries.com/ definition/english/virtual?q=virtual.
  • Visualise. (2016). “VR Travel Experience for South African Tourism”. Retrieved from http:// visualise.com/case-study/vr-travel-south-african-tourism 12.12.2017
  • Vom Lehn, D., & Heath, C. (2005). Accounting for new technology in museum exhibitions. International Journal of Arts Management, 11-21.
  • Voortrekker Monument. (2017). “Hall of Heroes”. Retrieved from http://www.vtm.org.za/hall-ofheroes/ 12.12.2017
  • Wang, D., Xiang, Z., & Fesenmaier, D. R. (2014). The role of smartphones in mediating the touristic experience. Annals of Tourism Research, 48, 11–26.
  • Weiler, B., & Black, R. (2014). Tour Guiding Research: Insights, Issues and Implications (62 ed.). Channel View Publications.
  • World Federation of Tourist Guide Associations (2012). “What is a Tourist Guide?” Retrieved from http://www.wftga.org/tourist-guiding/what-tourist-guide 23.05.2017
Toplam 39 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Bölüm Makaleler
Yazarlar

Michelle De La Harpe Bu kişi benim 0000-0002-2433-7287

Karina Sevenhuysen Bu kişi benim 0000-0002-6225-9320

Yayımlanma Tarihi 30 Haziran 2020
Gönderilme Tarihi 29 Eylül 2018
Yayımlandığı Sayı Yıl 2020 Cilt: 6 Sayı: 1

Kaynak Göster

APA De La Harpe, M., & Sevenhuysen, K. (2020). New Technologies in the Field of Tourist Guiding: Threat or Tool?. Journal of Tourismology, 6(1), 13-33. https://doi.org/10.26650/jot.2020.6.1.0009
AMA De La Harpe M, Sevenhuysen K. New Technologies in the Field of Tourist Guiding: Threat or Tool?. Journal of Tourismology. Haziran 2020;6(1):13-33. doi:10.26650/jot.2020.6.1.0009
Chicago De La Harpe, Michelle, ve Karina Sevenhuysen. “New Technologies in the Field of Tourist Guiding: Threat or Tool?”. Journal of Tourismology 6, sy. 1 (Haziran 2020): 13-33. https://doi.org/10.26650/jot.2020.6.1.0009.
EndNote De La Harpe M, Sevenhuysen K (01 Haziran 2020) New Technologies in the Field of Tourist Guiding: Threat or Tool?. Journal of Tourismology 6 1 13–33.
IEEE M. De La Harpe ve K. Sevenhuysen, “New Technologies in the Field of Tourist Guiding: Threat or Tool?”, Journal of Tourismology, c. 6, sy. 1, ss. 13–33, 2020, doi: 10.26650/jot.2020.6.1.0009.
ISNAD De La Harpe, Michelle - Sevenhuysen, Karina. “New Technologies in the Field of Tourist Guiding: Threat or Tool?”. Journal of Tourismology 6/1 (Haziran 2020), 13-33. https://doi.org/10.26650/jot.2020.6.1.0009.
JAMA De La Harpe M, Sevenhuysen K. New Technologies in the Field of Tourist Guiding: Threat or Tool?. Journal of Tourismology. 2020;6:13–33.
MLA De La Harpe, Michelle ve Karina Sevenhuysen. “New Technologies in the Field of Tourist Guiding: Threat or Tool?”. Journal of Tourismology, c. 6, sy. 1, 2020, ss. 13-33, doi:10.26650/jot.2020.6.1.0009.
Vancouver De La Harpe M, Sevenhuysen K. New Technologies in the Field of Tourist Guiding: Threat or Tool?. Journal of Tourismology. 2020;6(1):13-3.