The Intersection of Civil Aviation and the Tourism Industry: A Bibliometric Analysis
Abstract
Keywords
References
- Abate, M., Christidis, P., & Purwanto, A. J. (2020). Government support to airlines in the aftermath of the COVID-19 pandemic. Journal of Air Transport Management, 89, 101931.
- Airports Council International (ACI) World. (2025a). Airport Customer Experience and ASQ. Retrieved August 2025. https://aci.aero/programs-and-services/asq/
- Airports Council International (ACI) World. (2025b). Voice of the Customer. Retrieved August 2025. https://aci.aero/programs-and-services/asq/voice-of-the-customer/
- Aria, M., & Cuccurullo, C. (2017). bibliometrix: An R-tool for comprehensive science mapping analysis. Journal of Informetrics, 11(4), 959–975.
- Bakır, M., Özdemir, E., Akan, Ş., & Atalık, Ö. (2022). A bibliometric analysis of airport service quality. Journal of Air Transport Management, 104, 102273.
- Bezerra, G. C. L., & Gomes, C. F. (2016). Measuring airport service quality: A multidimensional approach. Journal of air transport management, 53, 85-93.
- Bezerra, G. C., & Gomes, C. F. (2015). The effects of service quality dimensions and passenger characteristics on passenger's overall satisfaction with an airport. Journal of Air Transport Management, 44, 77-81.
- Borgatti, S. P., Mehra, A., Brass, D. J., & Labianca, G. (2009). Network analysis in the social sciences. Science, 323(5916), 892-895.
Details
Primary Language
English
Subjects
Air Transportation and Freight Services, Transportation, Logistics and Supply Chains (Other)
Journal Section
Research Article
Authors
Çiğdem Kızılgeçi
0000-0001-7984-270X
Türkiye
Early Pub Date
February 26, 2026
Publication Date
February 26, 2026
Submission Date
August 25, 2025
Acceptance Date
January 19, 2026
Published in Issue
Year 2026 Volume: 10 Number: 1