Araştırma Makalesi
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The Effect of Interactional Justice on Work Engagement through Conscientiousness for Work

Yıl 2020, Sayı: 61, 65 - 84, 30.06.2020
https://doi.org/10.26650/JECS2018-0025

Öz

This research examines the direct and indirect effects of interactional justice perception of employees in the manufacturing sector on their levels of work engagement. The research adopted the view of social exchange theory and tried to determine whether interactional justice affects work engagement through conscientiousness for work. Social exchange is an approach that suggests that employees feel obliged to pay for resources if the organization provides valuable resources to the employee. In the study, which considers the perspective of social change, it was thought that if managers in the organization exhibit fairly behavior toward the employees, the latter will respond with conscientiousness for work and exhibit work engagement behavior. In addition, the conscientiousness (mediator) was considered to be a job-related situation rather than a general personality trait. The data were obtained from 156 employees at a manufacturing firm operating in Turkey. In the study, exploratory and confirmatory factor analysis, correlation analysis, path analysis and structural equation modeling analysis were conducted. In the analyses, it was observed that the perception of interactional justice positively affects both conscientiousness for work and work engagement. The findings of the analysis also show that the effect of interactional justice on work engagement is partially mediated by conscientiousness for work. All findings are discussed from the perspective of the cultural context in Turkey.

Kaynakça

  • Agarwal, U. A. (2014). Linking justice, trust and innovative work behaviour to work engagement. Personnel Review, 43(1), 41–73.
  • Akanni, A. A., & Oduaran, C. A. (2017). Work-life balance among academics: do gender and personality traits really matter?. Gender and Behavior, 15(4), 10143–10154.
  • Akhtar, R., Boustani, L., Tsivrikos, D., & Chamorro-Premuzic, T. (2015). The engageable personality: personality and trait ei as predictors of work engagement. Personality and Individual Differences, 73, 44–49.
  • Aksit Asik, N. (2016). The impact of organizational justice on job engagement: An application in hotels. The Journal of Academic Social Science Studies, 49, 87–97.
  • Alkailani M., & Aleassa, H. (2017). The effect of organizational justice on its citizenship behavior among sales personnel in the banking sector in Jordan. International Journal of Business, Marketing, and Decision Sciences, 10(1), 60–75.
  • Alok, K., & Israel, D. (2012). Authentic leadership & work engagement. The Indian Journal of Industrial Relations, 47(3), 498–510.
  • Bakker, A. B., & Demerouti, E. (2008). Towards a model of work engagement. Career Development International, 13(3), 209–223.
  • Bakker, A. B., Demerouti, E., & ten Brummelhuis, L. L. (2012). Work engagement, performance, and active learning: The role of conscientiousness. Journal of Vocational Behavior, 80, 555–564.
  • Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research conceptual, strategic and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173–1182.
  • Bies, R. J., & Moag, J. S. (1986). Interactional justice: Communication criteria of fairness. In Lewicki, R. J., Sheppard, B. H. and Bazerman, M. H. (Eds.), Research on negotiation in organizations, JAI Press, Greenwich, CT, pp. 43–55.
  • Blau, P. (1964). Exchange and power in social life. New York: Wiley.
  • Breevaart, K., Bakker, A. B., Demerouti, E., & van den Heuvel, M. (2015). Leader-member exchange, work engagement, and job performance. Journal of Managerial Psychology, 30(7), 754–770.
  • Cagliyan, V., Attar, M., & Derra, M. El N. (2017). The relationship between organizational justice perception and organizational commitment: A Study on Doğuş Otomotiv Authorized Dealers in Konya. Suleyman Demirel University, The Journal of Faculty of Economics and Administrative Sciences, 22(2), 599–612.
  • Celik, M., Turunc, O., & Bilgin, N. (2014). The impact of percieved justice of employees on psychological capital: Moderating effect of employee well-being. DEU Journal of GSSS, 16(4), 559–585.
  • Cetin, F., Yeloglu, H. O., & Basim, H. N. (2015). Psikolojik dayanıklılığın açıklanmasında beş faktör kişilik özelliklerinin rolü: Bir kanonik ilişki analizi. Turkish Journal of Psychology, 30(75), 81–92.
  • Choi, B. K., Moon, H. K., Nae, E. Y., & Ko, W. (2013). Distributive justice, job stress, and turnover intention: Crosslevel effects of empowerment climate in work groups. Journal of Management & Organization, 19(3), 279–296.
  • Choo, L.S. (2016). A study of the role of work engagement in promoting service-oriented organizational citizenship behavior in the Malaysian hotel sector. Global Business and Organizational Excellence, 35(4), 28–43.
  • Christian, M. S., Garza, A. S., & Slaughter, J. E. (2011). Work engagement: A quantitative review and test of its relations with task and contextual performance. Personnel Psychology, 64, 89–136.
  • Ciavarella, M. A., Buchholtz, A. K., Riordan, C. M., Gatewood, R. D., & Stokes, G.S. (2004). The big five and venture survival: Is there a linkage?. Journal of Business Venturing, 19(4), 465–483.
  • Cohen-Charash, Y., & Spector, P. E. (2001). The role of justice in organizations: A meta-analysis. Organizational Behavior and Human Decision Processes, 86(2), 278–321.
  • Collins, B. J., & Mossholder, K. W. (2017). Fairness means more to some than others: Interactional fairness, job embeddedness, and discretionary work behaviors. Journal of Management, 43(2), 293–318.
  • Colquitt, J. A., Conlon, D. E., Wesson, M. J., Porter, C. O. L. H., & Ng, K. Y. (2001). Justice at the Millennium: A meta-analytic review of 25 years of organizational justice research. Journal of Applied Psychology, 86(3), 425–445.
  • Costa, Jr P. T., McCrae, R. R., & Dye, D. A. (1991). Facet scales for agreeableness and conscientiousness: A revision of the neo personality inventory. Personality and Individual Differences, 12(9), 887–898.
  • Cropanzano, R., Bowen, D. E., & Gilliland, S. W. (2007). The management of organizational justice. Academy of Management Perspectives, November, 34–48.
  • Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31(6), 874–900.
  • Dahanayake, P., Rajendran, D., Selvarajah, C., & Ballantyne, G. (2018). Justice and fairness in the workplace: A trajectory for managing diversity. Equality, Diversity and Inclusion: An International Journal, 37(5), 470–490.
  • Enwereuzor, I. K., Ugwu, L. I., & Eze, O. A. (2018). How transformational leadership influences work engagement among nurses: Does person–job fit matter?. Western Journal of Nursing Research, 40(3), 346–366.
  • Erdogan, B., & Liden, R. C. (2006). Collectivism as a moderator of responses to organizational justice: Implications for leader-member exchange and ingratiation. Journal of Organizational Behavior, 27, 1–17.
  • Erginel, N., & Toptanci, S. (2017). Modeling occupational accident data with probability distributions. Journal of Engineering Sciences and Design, 5, 201–212.
  • Fu, Y., & Lihua, Z. (2012). Organizational justice and perceived organizational support: The moderating role of conscientiousness in China. Nankai Business Review International, 3(2), 145–166.
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İşe İlişkin Sorumluluk Bağlamında Etkileşim Adaletinin İşe Bağlanmaya Etkisi

Yıl 2020, Sayı: 61, 65 - 84, 30.06.2020
https://doi.org/10.26650/JECS2018-0025

Öz

Bu araştırmanın amacı imalat sektörü çalışanlarının etkileşim adaleti algısının işe bağlanma düzeylerine doğrudan ve dolaylı etkilerini belirlemektir. Bu doğrultuda etkileşim adaletinin işe ilişkin sorumluluk yoluyla işe bağlanmayı etkileyip etkilemediği sosyal değişim teorisi bakış açısıyla incelenmiştir. Sosyal değişim örgütün çalışanlara değerli kaynaklar sağlamasıyla çalışanların da bu kaynakların karşılığını verme yükümlülüğü hissettiğini öne süren bir yaklaşımdır. Araştırmada sosyal değişim bakış açısı dikkate alınarak örgüt yöneticilerinin çalışanlara adaletli davranışlar sergilemesi davranışına, çalışanların işe ilişkin sorumluluk ve işe bağlanma davranışıyla karşılık vereceği düşünülmüş ve bu doğrultuda araştırma hipotezleri oluşturulmuştur. Bunun yanında, araştırma sorumluluk değişkenini (aracı değişken) genel bir kişilik özelliği olarak değerlendirmemiş; işle ilgili bir durum olarak ele almıştır. Araştırma verileri Türkiye’de faaliyet gösteren bir imalat işletmesindeki 156 çalışandan anket tekniği ile elde edilmiştir. Araştırmada açıklayıcı ve doğrulayıcı faktör analizleri, korelasyon analizi, yol analizi ve yapısal eşitlik modellemesi analizi kullanılmıştır. Analizlerde etkileşim adaleti algısının hem işe ilişkin sorumluluğu hem de işe bağlanmayı pozitif yönde etkilediği belirlenmiştir. Analiz bulguları işe ilişkin sorumluluk duygusunun artmasıyla işe bağlanmanın da arttığını göstermiştir. Ayrıca bulgulardan etkileşim adaletinin işe bağlanmaya etkisinde işe ilişkin sorumluluğun kısmi aracı rol üstlendiği tespit edilmiştir. Elde edilen bulgular Türkiye’deki kültürel bağlam dikkate alınarak tartışılmıştır.

Kaynakça

  • Agarwal, U. A. (2014). Linking justice, trust and innovative work behaviour to work engagement. Personnel Review, 43(1), 41–73.
  • Akanni, A. A., & Oduaran, C. A. (2017). Work-life balance among academics: do gender and personality traits really matter?. Gender and Behavior, 15(4), 10143–10154.
  • Akhtar, R., Boustani, L., Tsivrikos, D., & Chamorro-Premuzic, T. (2015). The engageable personality: personality and trait ei as predictors of work engagement. Personality and Individual Differences, 73, 44–49.
  • Aksit Asik, N. (2016). The impact of organizational justice on job engagement: An application in hotels. The Journal of Academic Social Science Studies, 49, 87–97.
  • Alkailani M., & Aleassa, H. (2017). The effect of organizational justice on its citizenship behavior among sales personnel in the banking sector in Jordan. International Journal of Business, Marketing, and Decision Sciences, 10(1), 60–75.
  • Alok, K., & Israel, D. (2012). Authentic leadership & work engagement. The Indian Journal of Industrial Relations, 47(3), 498–510.
  • Bakker, A. B., & Demerouti, E. (2008). Towards a model of work engagement. Career Development International, 13(3), 209–223.
  • Bakker, A. B., Demerouti, E., & ten Brummelhuis, L. L. (2012). Work engagement, performance, and active learning: The role of conscientiousness. Journal of Vocational Behavior, 80, 555–564.
  • Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research conceptual, strategic and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173–1182.
  • Bies, R. J., & Moag, J. S. (1986). Interactional justice: Communication criteria of fairness. In Lewicki, R. J., Sheppard, B. H. and Bazerman, M. H. (Eds.), Research on negotiation in organizations, JAI Press, Greenwich, CT, pp. 43–55.
  • Blau, P. (1964). Exchange and power in social life. New York: Wiley.
  • Breevaart, K., Bakker, A. B., Demerouti, E., & van den Heuvel, M. (2015). Leader-member exchange, work engagement, and job performance. Journal of Managerial Psychology, 30(7), 754–770.
  • Cagliyan, V., Attar, M., & Derra, M. El N. (2017). The relationship between organizational justice perception and organizational commitment: A Study on Doğuş Otomotiv Authorized Dealers in Konya. Suleyman Demirel University, The Journal of Faculty of Economics and Administrative Sciences, 22(2), 599–612.
  • Celik, M., Turunc, O., & Bilgin, N. (2014). The impact of percieved justice of employees on psychological capital: Moderating effect of employee well-being. DEU Journal of GSSS, 16(4), 559–585.
  • Cetin, F., Yeloglu, H. O., & Basim, H. N. (2015). Psikolojik dayanıklılığın açıklanmasında beş faktör kişilik özelliklerinin rolü: Bir kanonik ilişki analizi. Turkish Journal of Psychology, 30(75), 81–92.
  • Choi, B. K., Moon, H. K., Nae, E. Y., & Ko, W. (2013). Distributive justice, job stress, and turnover intention: Crosslevel effects of empowerment climate in work groups. Journal of Management & Organization, 19(3), 279–296.
  • Choo, L.S. (2016). A study of the role of work engagement in promoting service-oriented organizational citizenship behavior in the Malaysian hotel sector. Global Business and Organizational Excellence, 35(4), 28–43.
  • Christian, M. S., Garza, A. S., & Slaughter, J. E. (2011). Work engagement: A quantitative review and test of its relations with task and contextual performance. Personnel Psychology, 64, 89–136.
  • Ciavarella, M. A., Buchholtz, A. K., Riordan, C. M., Gatewood, R. D., & Stokes, G.S. (2004). The big five and venture survival: Is there a linkage?. Journal of Business Venturing, 19(4), 465–483.
  • Cohen-Charash, Y., & Spector, P. E. (2001). The role of justice in organizations: A meta-analysis. Organizational Behavior and Human Decision Processes, 86(2), 278–321.
  • Collins, B. J., & Mossholder, K. W. (2017). Fairness means more to some than others: Interactional fairness, job embeddedness, and discretionary work behaviors. Journal of Management, 43(2), 293–318.
  • Colquitt, J. A., Conlon, D. E., Wesson, M. J., Porter, C. O. L. H., & Ng, K. Y. (2001). Justice at the Millennium: A meta-analytic review of 25 years of organizational justice research. Journal of Applied Psychology, 86(3), 425–445.
  • Costa, Jr P. T., McCrae, R. R., & Dye, D. A. (1991). Facet scales for agreeableness and conscientiousness: A revision of the neo personality inventory. Personality and Individual Differences, 12(9), 887–898.
  • Cropanzano, R., Bowen, D. E., & Gilliland, S. W. (2007). The management of organizational justice. Academy of Management Perspectives, November, 34–48.
  • Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31(6), 874–900.
  • Dahanayake, P., Rajendran, D., Selvarajah, C., & Ballantyne, G. (2018). Justice and fairness in the workplace: A trajectory for managing diversity. Equality, Diversity and Inclusion: An International Journal, 37(5), 470–490.
  • Enwereuzor, I. K., Ugwu, L. I., & Eze, O. A. (2018). How transformational leadership influences work engagement among nurses: Does person–job fit matter?. Western Journal of Nursing Research, 40(3), 346–366.
  • Erdogan, B., & Liden, R. C. (2006). Collectivism as a moderator of responses to organizational justice: Implications for leader-member exchange and ingratiation. Journal of Organizational Behavior, 27, 1–17.
  • Erginel, N., & Toptanci, S. (2017). Modeling occupational accident data with probability distributions. Journal of Engineering Sciences and Design, 5, 201–212.
  • Fu, Y., & Lihua, Z. (2012). Organizational justice and perceived organizational support: The moderating role of conscientiousness in China. Nankai Business Review International, 3(2), 145–166.
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  • Lee, J., & Ok, C. M. (2016). Hotel employee work engagement and its consequences. Journal of Hospitality Marketing & Management, 25, 133–166.
  • Lv, A., Shen, X., Cao, Y., Su, Y., & Chen, X. (2012). Conscientiousness and organizational citizenship behavior: The mediating role of organizational justice. Social Behavior and Personality, 40(8), 1293–1300.
  • Lyu, X. (2016). Effect of organizational justice on work engagement with psychological safety as a mediator: Evidence from China. Social Behavior and Personality, 44(8), 1359–1370.
  • Mao, Y., Wong, C. S., Taos, X., & Jiang, C. (2016). The impact of affect on organizational justice perceptions: A test of the affect infusion model. Journal of Management & Organization, 1–24.
  • Moorman, R. H. (1991). Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship?. Journal of Applied Psychology, 76(6), 845–855.
  • Mostert, K., & Rothmann, S. (2006). Work-related well-being in the South African Police Service. Journal of Criminal Justice, 34, 479–491.
  • Mroz, J., & Kaleta, K. (2016). Relationships between personality, emotional labor, work engagement and job satisfaction in service professions. International Journal of Occupational Medicine and Environmental Health, 29(5), 767–782.
  • Nakra, R. (2014). Understanding the impact of organizational justice on organizational commitment and projected job stay among employees of the business process outsourcing sector in India. Vision, 18(3), 185–194.
  • Naktiyok, A., & Yekeler, K. (2016). The role of transactional leadership behavior on the effect of transformational leadership on organizational commitment: A case of a public institution. Amme Idaresi Dergisi, 49(2), 105–143.
  • Niehoff, B. P., & Moorman, R. H. (1993). Justice as a mediator of the relationship between methods of monitoring and organizational citizenship behavior. Academy of Management Journal, 36(3), 527–556.
  • Ozafsarlioglu Sakalli, S. (2015). The moderating role of personality traits in the relationship between organizational justice and organizational trust and a field study. (Doctoral Thesis). Balikesir University, Institute of Social Sciences: Balıkesir.
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  • Park, Y., Song, J. H., & Lim, D. H. (2016). Organizational justice and work engagement: The mediating effect of self-leadership. Leadership & Organization Development Journal, 37(6), 711–729.
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  • Polatci, S., & Ozcalik, F. (2015). The mediating role of positive and negative affectivity on the relationship between perceived organizational justice and counterproductive work behavior. Dokuz Eylul University The Journal of Graduate School of Social Sciences, 17(2), 215–234.
  • Rajabi, M., Abdar, Z. E., & Agoush, L. (2017). Organizational justice and trust perceptions: A comparison of nurses in public and private hospitals. Middle East Journal of Family Medicine, 15(8), 205–211.
  • Ramos, R., Jenny, G., & Bauer, G. (2016). Age-related effects of job characteristics on burnout and work engagement. Occupational Medicine, 66, 230–237.
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  • Vera, M., Martinez, I. M., Lorente, L., & Chambel, M. J. (2016). The role of co-worker and supervisor support in the relationship between job autonomy and work engagement among Portuguese nurses: A multilevel study. Social Indicators Research, 126, 1143-1156.
  • Walumbwa, F. O., Morrison, E. W., & Christensen, A. L. (2012). Ethical leadership and group in-role performance: The mediating roles of group conscientiousness and group voice. The Leadership Quarterly, 23, 953–964.
  • Wang, H., Lu, G., & Liu, Y. (2017). Ethical leadership and loyalty to supervisor in China: The roles of interactional justice and collectivistic orientation. Journal of Business Ethics, 146, 529–543.
  • Yaghoubi, M., Afshar, M., & Javadi, M. (2012). A study of relationship between the organizational justice and organizational citizenship behavior among nurses in selected hospitals of Isfahan University of Medical Sciences. Iranian Journal of Nursing and Midwifery Research, 17(6), 456–460.
  • Yalabik, Z. Y., Popaitoon, P., Chowne, J. A., & Rayton, B. A. (2013). Work engagement as a mediator between employee attitudes and outcomes. The International Journal of Human Resource Management, 24(14), 2799– 2823.
  • Yildiz, S. (2014). The mediating role of job satisfaction in the effect of organizational justice on the organizational citizenship behavior. Ege Academic Review, 14(2), 199–210.
  • Yurur, S., & Nart, S. (2016). Do organizational justice perceptions influence whistleblowing intentions of public employees?. Amme Idaresi Dergisi, 49(3), 117–148.
  • Zaidi, N. R., Wajid, R. A., Zaidi, F. B., Zaidi, G. B., & Zaidi, M. T. (2013). The big five personality traits and their relationship with work engagement among public sector university teachers of Lahore. African Journal of Business Management, 7(15), 1344–1353.
  • Zecca, G., Györkös, C., Becker, J., Massoudi, K., de Bruin, G. P., & Rossier, J. (2015). Validation of the French Utrecht work engagement scale and its relationship with personality traits and impulsivity. Revue européenne de psychologie appliquée, 65, 19–28.
  • Zhu, Y., Liu, C., Guo, B., Zhao, L., & Lou, F. (2015). The ımpact of emotional ıntelligence on work engagement of registered nurses: The mediating role of organisational justice. Journal of Clinical Nursing, 24, 2115–2124.
Toplam 91 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Sosyoloji
Bölüm Araştırma Makaleleri
Yazarlar

Gökhan Kerse Bu kişi benim 0000-0002-1565-9110

Atılhan Naktiyok Bu kişi benim 0000-0001-6155-5745

Yayımlanma Tarihi 30 Haziran 2020
Gönderilme Tarihi 31 Ağustos 2018
Yayımlandığı Sayı Yıl 2020 Sayı: 61

Kaynak Göster

APA Kerse, G., & Naktiyok, A. (2020). The Effect of Interactional Justice on Work Engagement through Conscientiousness for Work. Journal of Economy Culture and Society(61), 65-84. https://doi.org/10.26650/JECS2018-0025
AMA Kerse G, Naktiyok A. The Effect of Interactional Justice on Work Engagement through Conscientiousness for Work. Journal of Economy Culture and Society. Haziran 2020;(61):65-84. doi:10.26650/JECS2018-0025
Chicago Kerse, Gökhan, ve Atılhan Naktiyok. “The Effect of Interactional Justice on Work Engagement through Conscientiousness for Work”. Journal of Economy Culture and Society, sy. 61 (Haziran 2020): 65-84. https://doi.org/10.26650/JECS2018-0025.
EndNote Kerse G, Naktiyok A (01 Haziran 2020) The Effect of Interactional Justice on Work Engagement through Conscientiousness for Work. Journal of Economy Culture and Society 61 65–84.
IEEE G. Kerse ve A. Naktiyok, “The Effect of Interactional Justice on Work Engagement through Conscientiousness for Work”, Journal of Economy Culture and Society, sy. 61, ss. 65–84, Haziran 2020, doi: 10.26650/JECS2018-0025.
ISNAD Kerse, Gökhan - Naktiyok, Atılhan. “The Effect of Interactional Justice on Work Engagement through Conscientiousness for Work”. Journal of Economy Culture and Society 61 (Haziran 2020), 65-84. https://doi.org/10.26650/JECS2018-0025.
JAMA Kerse G, Naktiyok A. The Effect of Interactional Justice on Work Engagement through Conscientiousness for Work. Journal of Economy Culture and Society. 2020;:65–84.
MLA Kerse, Gökhan ve Atılhan Naktiyok. “The Effect of Interactional Justice on Work Engagement through Conscientiousness for Work”. Journal of Economy Culture and Society, sy. 61, 2020, ss. 65-84, doi:10.26650/JECS2018-0025.
Vancouver Kerse G, Naktiyok A. The Effect of Interactional Justice on Work Engagement through Conscientiousness for Work. Journal of Economy Culture and Society. 2020(61):65-84.