The Relationship Between Healthcare Workers’ Social Well-Being and Their Turnover Intention

Year 2025, Volume: 7 Issue: 2, 99 - 112, 31.12.2025

Hira Nur Kurt , Gülpembe Oğuzhan

https://doi.org/10.52675/jhesp.1801159

Abstract

This study aimed to examine whether healthcare workers’ social well-being and turnover intentions vary according to descriptive characteristics, and to investigate the relationship between these two variables. The research was conducted with 146 healthcare workers employed at a private hospital. Data were collected using the Social Well-Being Scale and the Turnover Intention Scale. According to the findings, the overall mean score for social well-being was 3.78, with the highest subdimension being Social Acceptance (3.84) and the lowest Trust (3.68). The mean score for turnover intention was 2.55, indicating that participants generally had a low tendency to leave their jobs. A significant negative relationship was found between social well-being and turnover intention (p = 0.015). This finding suggests that as social well-being increases, turnover intention decreases. Therefore, the mitigating effect of social well-being on turnover intention can be considered a factor in reducing staff turnover in healthcare institutions.

Keywords

social well-being , turnover intention , healthcare workers , private hospital

Ethical Statement

Tarsus University Social and Human Sciences Research Ethics Committee, 28.03.2024, 2024/30.

Supporting Institution

TÜBİTAK 2209-A Undergraduate Students Research Projects Funding Program (Project No. 1919B0112307504, 2023/1 term).

Project Number

1919B0112307504

References

• Demirel, B. R., & Sarıkoç, G. (2022). Hemşirelerde nomofobi ile sosyal iyilik hâli arasındaki ilişki: Tanımlayıcı araştırma. Türkiye Klinikleri Hemşirelik Bilimleri Dergisi, 14(4), 1205–1220. https://doi.org/10.5336/nurses.2022-89121
• Durmuş, M., Çiftçi, N., Gerçek, A., & Taşçı, Ö. (2018). Variables affecting nurses’ social well-being. In International Multidisciplinary Studies Congress (pp. 71–81). Akademisyen Kitabevi.
• Eren, E. (2014). Örgütsel davranış ve yönetim psikolojisi. Beta Publishing.
• Frangieh, J., Hughes, V., Edwards-Capello, A., Humphrey, K. G., Lammey, C., & Lucas, L. (2024). Fostering belonging and social connectedness in nursing: Evidence-based strategies: A discussion paper for nurse students, faculty, leaders, and clinical nurses. Nursing outlook, 72(4), 102174. https://doi.org/10.1016/j.outlook.2024.102174
• Fujikawa, H., Aoki, T., & Eto, M. (2024). Associations between workplace social capital, well-being, and work engagement in medical residents: A multicenter cross-sectional study. BMC Medical Education, 24(1), 1063. https://doi.org/10.1186/s12909-024-06055-0
• Gui, J., Liang, K., Yang, Y., & Du, L. (2025). Protective and risk factors of social support for healthcare workers in high-pressure occupational settings. Frontiers in Psychology, 16, 1547777. https://doi.org/10.3389/fpsyg.2025.1547777
• Gürbüz, S., & Bekmezci, M. (2012). İnsan kaynakları yönetimi uygulamalarının bilgi işçilerinin işten ayrılma niyetine etkisinde duygusal bağlılığın aracılık ve düzenleyicilik rolü. İstanbul Üniversitesi İşletme Fakültesi Dergisi, 41(2), 189–213.
• İlhan, İ. Ö. (2018). Sosyal iyilik hali. Türkiye Klinikleri Psychiatry-Special Topics, 11(4), 11–17.
• Kalaycı, Ş. (2008). Multivariable statistical methods with SPSS applications. Asil Publishing.
• Kaymaz, K. (2020). Teknostresin çalışanların işten ayrılma niyeti üzerindeki etkileri. In N. Rüzgâr (Ed.), İşletme yönetimi (pp. 239–264). Nobel Publishing.
• Keyes, C. L. M. (1998). Social well-being. Social Psychology Quarterly, 61(2), 121–140. https://doi.org/10.2307/2787065
• Law, M., Steinwender, S., & Leclair, L. (1998). Occupation, health, and well-being. Canadian Journal of Occupational Therapy, 65(2), 81–91. https://doi.org/10.1177/000841749806500204
• Mozaffari, N., Peyrovi, H., & Nayeri, N. D. (2015). The social well-being of nurses shows a thirst for a holistic support: A qualitative study. International Journal of Qualitative Studies on Health and Well-Being, 10(1), 27749. https://doi.org/10.3402/qhw.v10.27749
• Öngen-Bilir, B., Yaman Tüfekçi, U., & Aytaç, S. (2018). İşe ilişkin duyguların işten ayrılma niyetine etkisinin yapısal eşitlik modeli ile incelenmesi. ISGUC The Journal of Industrial Relations and Human Resources, 20(3), 49–66. https://doi.org/10.4026/isguc.466681
• Öztürk, Y. (2017). PAP smear testi yaptırmamış kadınların bu teste yönelik farkındalıklarının ve testi yaptırmama nedenlerinin değerlendirilmesi (Publication No. 460358) [Master’s thesis, Eskişehir Osmangazi University]. Ulusal Tez Merkezi.
• Seyfullahoğulları, Ç. A. (2018). İşten ayrılma niyeti. Türkmen Publishing.
• Seyrek, İ., & İnal, O. (2017). İşten ayrılma niyeti ile ilişkili faktörler: Bilgi teknolojisi çalışanları üzerine bir araştırma. Journal of Eastern Anatolia Social Sciences Trends, 1(1), 43–62.
• Silah, M. (2005). Endüstride çalışma psikolojisi. Seçkin Publishing.
• Sökmen, A., & Sökmen, A. (2014). The effect of participative leadership on turnover intention. Gazi University Journal of Economics and Administrative Sciences, 16(1), 21–26.
• Tabachnick, B. G., & Fidell, L. S. (2013). Using multivariate statistics. Pearson.
• Tatlı, E., & Yiğit, A. (2021). Hastane çalışanlarının sosyal iyi olma halinin iş ve yaşam doyumu üzerindeki etkisi. Academic Review of Economics and Administrative Sciences, 14(4), 1202–1221. https://doi.org/10.25287/ohuiibf.845589
• Turğut, N. (2017). Hastanede çalışan hemşire ve sağlık personeli örnekleminde “sosyal iyi olma hali ölçeği” ve “toplulukçu yeterlilik ölçeği” geçerlilik ve güvenilirlik çalışması (Publication No. 473732) [Master’s thesis, Ankara University]. Ulusal Tez Merkezi.
• Vakilabad, R. N., Kheiri, R., Islamzadeh, N., Afshar, P. F., & Ajri-Khameslou, M. (2023). A survey of social well-being among employees, retirees, and nursing students: A descriptive-analytical study. BMC Nursing, 22(1), 199. https://doi.org/10.1186/s12912-023-01321-w
• World Health Organization (WHO). (2020). Constitution of the World Health Organization. https://apps.who.int/gb/bd/pdf_files/BD_49th-en.pdf#page=6
• World Health Organization (WHO). (2021). Health promotion glossary of terms 2021. https://www.who.int/publications/i/item/9789240038349
• Yıldırım, A., & Hacihasanoğlu, R. (2011). Sağlık çalışanlarında yaşam kalitesi ve etkileyen değişkenler. Journal of Psychiatric Nursing, 2(2), 61–68.
• Yıldırım, M. H., Erul, E. E., & Kelebek, P. (2014). Tükenmişlik ile işten ayrılma niyeti arasındaki ilişki banka çalışanları üzerine bir araştırma. Organizasyon ve Yönetim Bilimleri Dergisi, 6(1), 34–44.