Review Article
BibTex RIS Cite

Medical Education on Provider-Patient Power Dynamics: A Review of the Literature on Training for Responding to Patient Reports of Physician Misconduct

Year 2025, Volume: 2 Issue: 3, 108 - 117, 25.12.2025
https://doi.org/10.62425/jmefm.1675115

Abstract

Objective: Patients’ ability to report physician misconduct is essential for accountability, patient safety, and ethical healthcare delivery. However, entrenched power imbalances between providers and patients (reinforced by medical hierarchies, hidden curricula, and inconsistent institutional support) often hinder open dialog and ethical responsiveness. Medical trainees are frequently ill equipped to navigate these complex dynamics, particularly when confronted with patient complaints or observed misconduct. This review synthesizes the literature on how undergraduate and postgraduate medical education addresses provider–patient power dynamics, with a specific focus on preparing students to respond ethically and effectively to patient reports of physician misconduct.
Methods: A structured literature search was conducted across PubMed, MEDLINE, and ERIC via terms related to medical education, power dynamics, physician‒patient relationships, misconduct, hidden curricula, and patient‒centered care. The inclusion criteria focused on peer-reviewed studies from 2000–2024 that addressed educational content related to professionalism, ethical training, communication, and error disclosure in UME or PGME settings. Among the 1,269 records identified, 29 met the inclusion criteria and were synthesized thematically.
Results: Three overarching themes emerged: (1) structural and cultural barriers to addressing power—including the hidden curriculum, hierarchical silencing, and systemic inequities; (2) emotional and ethical learning—highlighting the need for curricula in emotional intelligence, moral courage, and reflective practice; and (3) curricular gaps and interventions—identifying promising but fragmented efforts such as boundary education, empathy training, and error disclosure programs. However, these initiatives are often inconsistently applied and insufficiently integrated into core curricula.
Conclusion: Medical education insufficiently prepares learners to manage provider–patient power imbalances and respond to patient complaints of physician misconduct. Addressing this gap requires coordinated reforms that embed emotional and ethical competencies, structural competency, and patient-centered communication throughout training. Without such reform, future physicians risk perpetuating a culture of silence, undermining trust, and failing to meet the ethical demands of contemporary medical practice.

References

  • Cooper WO, Hickson GB. Balancing Rights and Responsibilities of Key Stakeholders in Addressing Reports of Disrespect Experienced by Patients. CHEST. 2022;162(5):1140–1144. https://doi.org/10.1016/j.chest.2022.06.001
  • Kohn JR, Armstrong JM, Taylor RA, Whitney DL, Gill AC. Student-derived solutions to address barriers hindering reports of unprofessional behaviour. Med Educ. 2017;51(7):708–717. https://doi.org/10.1111/medu.13271
  • Quon S, Zhou S, Tan J. In support of institutional self-reflection on social accountability. Can Med Educ J. 2025;. https://doi.org/10.36834/cmej.81341
  • Nolan HA, Owen K. Twelve tips to foster healthcare student recognition and reporting of unprofessional behaviour or concerns. Med Teach. 2023;45(11):1233–1238. https://doi.org/10.1080/0142159X.2023.2218541
  • Bell SK, Moorman DW, Delbanco T. Improving the Patient, Family, and Clinician Experience After Harmful Events: The “When Things Go Wrong” Curriculum: Acad Med. 2010;85(6):1010–1017. https://doi.org/10.1097/ACM.0b013e3181dbedd7
  • Nimmon L, Stenfors-Hayes T. The “Handling” of power in the physician-patient encounter: perceptions from experienced physicians. BMC Med Educ. 2016;16(1):114. https://doi.org/10.1186/s12909-016-0634-0
  • Rosenberg AR, Starks H, Unguru Y, Feudtner C, Diekema D. Truth Telling in the Setting of Cultural Differences and Incurable Pediatric Illness: A Review. JAMA Pediatr. 2017;171(11):1113. https://doi.org/10.1001/jamapediatrics.2017.2568
  • Guo X, Lam SY, Janmaat VT, et al. Esophageal Candida Infection and Esophageal Cancer Risk in Patients With Achalasia. JAMA Netw Open. 2025;8(1):e2454685. https://doi.org/10.1001/jamanetworkopen.2024.54685
  • Merchant AAH, Shaikh NQ, Afzal N, et al. Disparities in patient-resident physician communication and counseling: A multi-perspective exploratory qualitative study. PLOS ONE. 2023;18(10):e0288549. https://doi.org/10.1371/journal.pone.0288549
  • Edrees HH, Ismail MNM, Kelly B, et al. Examining influences on speaking up among critical care healthcare providers in the United Arab Emirates. Int J Qual Health Care. 2017;29(7):948–960. https://doi.org/10.1093/intqhc/mzx144
  • Karunaratne D, Sibbald M, Chandratilake M. Understanding cultural dynamics shaping clinical reasoning skills: A dialogical exploration. Med Educ. 2025;59(1):75–82. https://doi.org/10.1111/medu.15479
  • Appelbaum NP, Dow A, Mazmanian PE, Jundt DK, Appelbaum EN. The effects of power, leadership and psychological safety on resident event reporting. Med Educ. 2016;50(3):343–350. https://doi.org/10.1111/medu.12947
  • Shafei L, Mekki L, Maklad E, et al. Factors that influence patient and public adverse drug reaction reporting: a systematic review using the theoretical domains framework. Int J Clin Pharm. 2023;45(4):801–813. https://doi.org/10.1007/s11096-023-01591-z
  • Chen YC, Issenberg SB, Chiu YJ, et al. Exploration of students’ reaction in medical error events and the impact of personalized training on the speaking-up behavior in medical error events. Med Teach. 2023;45(4):368–374. https://doi.org/10.1080/0142159X.2022.2137394
  • Shaw MK, Rees CE, Andersen NB, Black LF, Monrouxe LV. Professionalism lapses and hierarchies: A qualitative analysis of medical students’ narrated acts of resistance. Soc Sci Med. 2018;219:45–53. https://doi.org/10.1016/j.socscimed.2018.10.009
  • Vanstone M, Grierson L. Thinking about social power and hierarchy in medical education. Med Educ. 2022;56(1):91–97. https://doi.org/10.1111/medu.14659
  • Martinez W, Lo B. Medical students’ experiences with medical errors: an analysis of medical student essays. Med Educ. 2008;42(7):733–741. https://doi.org/10.1111/j.1365-2923.2008.03109.x
  • Brewer A, Osborne M, Mueller AS, O’Connor DM, Dayal A, Arora VM. Who Gets the Benefit of the Doubt? Performance Evaluations, Medical Errors, and the Production of Gender Inequality in Emergency Medical Education. Am Sociol Rev. 2020;85(2):247–270. https://doi.org/10.1177/0003122420907066
  • Castillo EG, Isom J, DeBonis KL, Jordan A, Braslow JT, Rohrbaugh R. Reconsidering Systems-Based Practice: Advancing Structural Competency, Health Equity, and Social Responsibility in Graduate Medical Education. Acad Med. 2020;95(12):1817–1822. https://doi.org/10.1097/ACM.0000000000003559
  • Pilnick A, Dingwall R. On the remarkable persistence of asymmetry in doctor/patient interaction: A critical review. Soc Sci Med. 2011;72(8):1374–1382. https://doi.org/10.1016/j.socscimed.2011.02.033
  • Li B. The power paradox of patient-centred care in Chinese community health: Towards a conceptualisation. Soc Sci Med. 2025;371:117883. https://doi.org/10.1016/j.socscimed.2025.117883
  • Anderson ML, Beltran CP, Harnik V, et al. A multisite randomized trial of implicit versus explicit modeling in clinical teaching. Med Teach. 2023;45(3):299–306. https://doi.org/10.1080/0142159X.2022.2133691
  • Vela MB, Erondu AI, Smith NA, Peek ME, Woodruff JN, Chin MH. Eliminating Explicit and Implicit Biases in Health Care: Evidence and Research Needs. Annu Rev Public Health. 2022;43(1):477–501. https://doi.org/10.1146/annurev-publhealth-052620-103528
  • Fischer MA, Mazor KM, Baril J, Alper E, DeMarco D, Pugnaire M. Learning from mistakes: Factors that influence how students and residents learn from medical errors. J Gen Intern Med. 2006;21(5):419–423. https://doi.org/10.1111/j.1525-1497.2006.00420.x
  • Shepherd L, Chilton S, Cristancho SM. Residents, Responsibility, and Error: How Residents Learn to Navigate the Intersection. Acad Med. 2023;98(8):934–940. https://doi.org/10.1097/ACM.0000000000005267
  • Hsu WC, Fuh LJ, Liao SC. Tickling the heart: integrating social emotional learning into medical education to cultivate empathetic, resilient, and holistically developed physicians. Front Med. 2024;11:1368858. https://doi.org/10.3389/fmed.2024.1368858
  • Guillemin M, Gillam L. Emotions, Narratives, and Ethical Mindfulness: Acad Med. 2015;90(6):726–731. https://doi.org/10.1097/ACM.0000000000000709
  • Lehmann LS, Sulmasy LS, Desai S, for the ACP Ethics, Professionalism and Human Rights Committee*. Hidden Curricula, Ethics, and Professionalism: Optimizing Clinical Learning Environments in Becoming and Being a Physician: A Position Paper of the American College of Physicians. Ann Intern Med. 2018;168(7):506–508. https://doi.org/10.7326/M17-2058
  • Caldicott CV. Revisiting Moral Courage as an Educational Objective. Acad Med. 2023;98(8):873–875. https://doi.org/10.1097/ACM.0000000000005239
  • Lange A, Bonvin R, Guttormsen Schär S, Zambrano SC. Physicians’ emotion awareness and emotion regulation training during medical education: a systematic scoping review protocol. BMJ Open. 2024;14(5):e080643. https://doi.org/10.1136/bmjopen-2023-080643
  • Patel S, Pelletier-Bui A, Smith S, et al. Curricula for empathy and compassion training in medical education: A systematic review. PLOS ONE. 2019;14(8):e0221412. https://doi.org/10.1371/journal.pone.0221412
  • Dornan T, Roy Bentley S, Kelly M. Medical teachers’ discursive positioning of doctors in relation to patients. Med Educ. 2020;54(7):628–636. https://doi.org/10.1111/medu.14074
  • Anderson NN, Gagliardi AR. Unclear if future physicians are learning about patient-centred care: Content analysis of curriculum at 16 medical schools. Med Teach. 2021;43(9):1085–1091. https://doi.org/10.1080/0142159X.2021.1918332
  • Egnew TR, Wilson HJ. Faculty and medical students’ perceptions of teaching and learning about the doctor–patient relationship. Patient Educ Couns. 2010;79(2):199–206. https://doi.org/10.1016/j.pec.2009.08.012
  • Dos Santos MF, Schoueri JFL, Vidal CT, Hamamoto Filho PT, Fukushima FB, Vidal EIO. Missed opportunities in the way medical schools evaluate the ethical domain in clerkship rotations. PLOS ONE. 2019;14(5):e0217717. https://doi.org/10.1371/journal.pone.0217717
  • Ryder HF, Huntington JT, West A, Ogrinc G. What Do I Do When Something Goes Wrong? Teaching Medical Students to Identify, Understand, and Engage in Reporting Medical Errors. Acad Med. 2019;94(12):1910–1915. https://doi.org/10.1097/ACM.0000000000002872
  • Mostafapour M, Smith JD, Fortier JH, Garber GE. Beyond medical errors: exploring the interpersonal dynamics in physician-patient relationships linked to medico-legal complaints. BMC Health Serv Res. 2024;24(1):1003. https://doi.org/10.1186/s12913-024-11457-3
  • Fraley L, Sheffield V, Morgan HK, Fitzgerald JT, Houchens N. Empowering Medical Students to Address Patient-Initiated Mistreatment at the Transition to Residency: An Education Quality Improvement Study. J Gen Intern Med. 2025;40(2):325–329. https://doi.org/10.1007/s11606-024-09164-0
  • Chen JA, Rosenberg LB, Schulman BJ, Alpert JE, Waldinger RJ. Reexamining the Call of Duty: Teaching Boundaries in Medical School. Acad Med. 2018;93(11):1624–1630. https://doi.org/10.1097/ACM.0000000000002305
  • Altman MR, Oseguera T, McLemore MR, Kantrowitz-Gordon I, Franck LS, Lyndon A. Information and power: Women of color's experiences interacting with health care providers in pregnancy and birth. Soc Sci Med. 2019;238:112491. doi:10.1016/j.socscimed.2019.112491
There are 40 citations in total.

Details

Primary Language English
Subjects Medical Education
Journal Section Review Article
Authors

Stephanie Quon 0000-0001-9188-8380

Sarah Low This is me 0009-0007-5433-7820

Sarah Zhou This is me 0009-0008-1564-7727

Katherine Zheng This is me 0009-0004-7989-711X

Submission Date April 13, 2025
Acceptance Date October 17, 2025
Publication Date December 25, 2025
Published in Issue Year 2025 Volume: 2 Issue: 3

Cite

Vancouver Quon S, Low S, Zhou S, Zheng K. Medical Education on Provider-Patient Power Dynamics: A Review of the Literature on Training for Responding to Patient Reports of Physician Misconduct. J Med Educ Family Med. 2025;2(3):108-17.

Content of this journal is licensed under a Creative Commons Attribution NonCommercial 4.0 International License

30617