BibTex RIS Kaynak Göster
Yıl 2016, Cilt: 3 Sayı: 1, 38 - 49, 30.03.2016
https://doi.org/10.17261/Pressacademia.2016116528

Öz

Kaynakça

  • Abbasi, S.M. and Hollman, K.W. 2000, “Turnover: The Real Bottom Line”, Public Personnel Management, vol. 29, no. 3, pp. 333-342.
  • Antwi, Y.A. and Bowblis, J.R. 2016, “The Impact of Nurse Turnover on Quality of Care and Mortality in Nursing Homes: Evidence from the Great Recession”, Upjohn Institute Working Paper 16-249. Kalamazoo, MI: W.E. Upjohn Institute for Employment Research.
  • Aswathappa, K. 2007, “Human Resource and Personnel Management”, New Delhi: Tata McGraw-Hill Education.
  • Butali, N.D. and Wesang’ula, P.M. 2013, “Effects of Staff Turnover on the Employee Performance of Work at Masinde Muliro University of Science and Technology International”, Journal of Human Resource Studies, vol. 3, no. 1, pp. 1-8.
  • Castle, N.G. and Engberg, J. 2005, “Staff Turnover and Quality of Care in Nursing Homes”, Medical Care, vol. 43, no. 6, pp. 616-626.
  • Davis, B.G. 2005, “An Analysis of the Employee Turnover- Work Satisfaction Relationship”, PhD Thesis, Northcentral University.
  • Deb, T. 2009, “Compensation Management”, New Delhi: Excel Books.
  • Denvir, A. and McMahon, F. 1992, “Labour Turnover in London Hotels and the Cost Effectiveness of Preventative Measures”, International Journal of Hospitality Management, vol. 11, no. 2, pp. 143-154.
  • Duffield, C.M., Roche, M.A., Homer, C., Buchan, J. and Dimitrelis, S. 2014, “A Comparative Review of Nurse Turnover Rates and Costs Across Countries”, Journal of Advanced Nursing, vol. 70, no. 12, pp. 2703-2713.
  • Elliott, J.P. 2001, “An Exploratory Study of the Relationship between Organizational Commitment and Turnover in Industries with High Employee Turnover”, PhD Thesis, Alliant University.
  • First Consulting Group (FCG). 2001, “The Healthcare Workforce Shortage and Its Implications for America’s Hospitals”, American Hospital Association, http://www.aha.org/content/00-10/FcgWorkforceReport.pdf
  • Frank, F.D., Finnegan, R.P. and Taylor, C.R. 2004, “The Race for Talent: Retaining and Engaging Workers in the 21st Century”, Human Resource Planning, vol. 27, no. 3, pp. 12-25.
  • Freville, J.S. 2009, “Employee Turnover and the Relationship to Quality of Care and Resident Satisfaction”, PhD Thesis, Capella University.
  • Gelinas, L. 2003, “Providers’ Opportunities for Quality Improvement”, Special Supplement to Managed Care, vol. 12, no. 1, pp. 6-10.
  • Gibbs, G.R. 2007, “Analysing Qualitative Data”, London: SAGE Publications.
  • Gray, A.M., Phillips V.L. and Normand, C. 1996, “The Costs of Nursing Turnover: Evidence from the British National Health Service”, Health Policy, vol. 38, no. 2, pp. 117-28.
  • Jones, C.B. and Gates, M. 2007, “The Costs and Benefits of Nurse Turnover: A Business Case for Nurse Retention”, Online Journal of Issues in Nursing, vol. 12, no. 3.
  • Karahan, A. 2008, “Hastanelerde Liderlik ve Örgütsel Bağlılık Arasındaki İlişkinin İncelenmesi”, Sosyal Bilimler Dergisi, vol. 10, no. 1, pp. 145162.
  • Kavuncubaşı, Ş. and Yıldırım, S. 2010, “Hastane ve Sağlık Kurumları Yönetimi”, Ankara: Siyasal Yayın Dağıtım.
  • Kök, S.B. 2006, “İş Tatmini ve Örgütsel Bağlılığın İncelenmesine Yönelik Bir Araştırma”, İktisadi ve İdari Bilimler Dergisi, vol. 20, no. 1, pp. 291-310.
  • Lester, S. 1999, “An Introduction to Phenomenological Research. Taunton UK: Stan Lester Developments”, http://www.sld.demon.co.uk/resmethy.pdf
  • Michaud, L. 2000, “Turn the Tables on Employee Turnover: Five Keys to Maksimum Employee Retention”, Manage, 52, pp. 26-27.
  • Muchinsky, P.M. and Morrow, P.C. 1980, “A Multidisciplinary Model of Voluntary Employee Turnover”, Journal of Vocational Behavior, vol. 17, no. 3, pp. 263-290.
  • Özata, M. 2004, “Sağlık Bilişim Sistemlerinin Hastane Etkinliğinin Artıtılmasında Yeri ve Önemi: Veri Zarflama Analizine Dayalı Bir Uygulama”, PhD Thesis, Selçuk University: Konya.
  • Özata, M. 2015, “Hastanelerde Görev Yapan Sağlık Çalışanlarının Örgütsel Bağlılık Düzeylerinin Belirlenmesi”, Selçuk Üniversitesi Sosyal Bilimler MYO Dergisi, vol. 18, no. 1, pp. 155-166.
  • Park, T.Y. and Shaw, J.D. 2013, “Turnover Rates and Organizational Performance: A Meta Analysis”, Journal of Applied Psychology, vol. 98, no. 2, pp. 268-309.
  • Peters, R.H. 1986, “Application of Employee Turnover Research Findings to the Underground Mining Industry”, United States Department of the Interior, Bureau of Mines, https://archive.org/details/applicationofem00pete
  • Punch, K.F. 2005, “Sosyal Araştırmalara Giriş: Nicel ve Nitel Yaklaşımlar” (D. Bayrak, H.B. Arslan and Z. Akyüz, Çev.), Ankara: Siyasal Kitabevi.
  • Rochea, M.A., Duffielda, C.M., Homerb, C., Buchanc, J., Dimitrelis, S. 2015, “The Rate and Cost of Nurse Turnover in Australia”, Collegian, vol. 22, no. 4, pp. 353-358.
  • Şimşek, M.Ş., Akgemci, T. and Çelik, A. 2001, “Davranış Bilimlerine Giriş ve Örgütlerde Davranış”, Ankara: Nobel Yayın Dağıtım.
  • Timmerman, P.D. 2008, “The Impact of Individual Reciliency and Leader Trustworthiness on Employees’ Voluntary Turnover Intentions”, PhD Thesis, University of Nebreska.
  • Ukwendu, M.O.E. 1998, “Effects of Satisfaction with Performance Evaluation Systems on Employee Turnover”, PhD Thesis, Nova Southeastern University.
  • Veterans Health Administration (VHA). 2002, “The Business Case for Workforce Stability”, VHA Research Series, USA, http://www.healthleadersmedia.com/pdf/white_papers/wp_vha_120103.pdf
  • Waldman, J.D., Kelly, F., Arora, S. and Smith, H.L. 2004, “The Shocking Cost of Turnover in Health Care”, Health Care Management Review, vol. 29, no. 1, pp. 2-7.
  • Wallace, J.G. 2009, “An Empirical Analysis of Dysfunctional and Functional Voluntary Employee Turnover”, PhD Thesis, Walden University.
  • West, L.S. 2007, “Examining the Relationship between Employee-Superior Conflict and Voluntary Turnover in the Workplace: A Comparison of Companies across Industries”, Ms. Thesis, University of North Texas.
  • Yılmaz, B. and Halıcı, A. 2010, “İşgücü Devir Hızını Etkileyen Etmenler: Sekreterlik Mesleğinde Bir Araştırma”, Uluslararası İktisadi ve İdari İncelemeler Dergisi, vol. 2, no. 4, pp. 93-108.

REFLECTIONS OF QUALIFIED PERSONNEL TURNOVER TO THE MINISTRY OF HEALTH OF THE REPUBLIC OF TURKEY: A PHENOMENOLOGICAL RESEARCH

Yıl 2016, Cilt: 3 Sayı: 1, 38 - 49, 30.03.2016
https://doi.org/10.17261/Pressacademia.2016116528

Öz

Qualified personnel turnover means the loss of qualified personnel by organizations. Losing qualified personnel is risky especially for labor-intensive organizations such as the health sector. This research has been conducted to discover the results of the qualified personnel turnover at the Ministry of Health of the Republic of Turkey. In order to fulfill this aim, qualitative research method and phenomenological design have been used. The participants of the research consist of twenty personnel with a postgraduate degree who have begun to work for other institutions upon leaving the Ministry of Health in the last ten years and have participated in the research voluntarily. The data was collected by meeting with every participant face-to-face and using a tape recorder. At the end of the research, the thoughts of the participants on the reflections of qualified personnel turnover to the Ministry of Health have been grouped under two themes as “effects on the institution” and “effects on the remaining personnel”. No study has been carried out on this subject at the Ministry of Health and it is aimed to fill this gap in the literature with this research.

Kaynakça

  • Abbasi, S.M. and Hollman, K.W. 2000, “Turnover: The Real Bottom Line”, Public Personnel Management, vol. 29, no. 3, pp. 333-342.
  • Antwi, Y.A. and Bowblis, J.R. 2016, “The Impact of Nurse Turnover on Quality of Care and Mortality in Nursing Homes: Evidence from the Great Recession”, Upjohn Institute Working Paper 16-249. Kalamazoo, MI: W.E. Upjohn Institute for Employment Research.
  • Aswathappa, K. 2007, “Human Resource and Personnel Management”, New Delhi: Tata McGraw-Hill Education.
  • Butali, N.D. and Wesang’ula, P.M. 2013, “Effects of Staff Turnover on the Employee Performance of Work at Masinde Muliro University of Science and Technology International”, Journal of Human Resource Studies, vol. 3, no. 1, pp. 1-8.
  • Castle, N.G. and Engberg, J. 2005, “Staff Turnover and Quality of Care in Nursing Homes”, Medical Care, vol. 43, no. 6, pp. 616-626.
  • Davis, B.G. 2005, “An Analysis of the Employee Turnover- Work Satisfaction Relationship”, PhD Thesis, Northcentral University.
  • Deb, T. 2009, “Compensation Management”, New Delhi: Excel Books.
  • Denvir, A. and McMahon, F. 1992, “Labour Turnover in London Hotels and the Cost Effectiveness of Preventative Measures”, International Journal of Hospitality Management, vol. 11, no. 2, pp. 143-154.
  • Duffield, C.M., Roche, M.A., Homer, C., Buchan, J. and Dimitrelis, S. 2014, “A Comparative Review of Nurse Turnover Rates and Costs Across Countries”, Journal of Advanced Nursing, vol. 70, no. 12, pp. 2703-2713.
  • Elliott, J.P. 2001, “An Exploratory Study of the Relationship between Organizational Commitment and Turnover in Industries with High Employee Turnover”, PhD Thesis, Alliant University.
  • First Consulting Group (FCG). 2001, “The Healthcare Workforce Shortage and Its Implications for America’s Hospitals”, American Hospital Association, http://www.aha.org/content/00-10/FcgWorkforceReport.pdf
  • Frank, F.D., Finnegan, R.P. and Taylor, C.R. 2004, “The Race for Talent: Retaining and Engaging Workers in the 21st Century”, Human Resource Planning, vol. 27, no. 3, pp. 12-25.
  • Freville, J.S. 2009, “Employee Turnover and the Relationship to Quality of Care and Resident Satisfaction”, PhD Thesis, Capella University.
  • Gelinas, L. 2003, “Providers’ Opportunities for Quality Improvement”, Special Supplement to Managed Care, vol. 12, no. 1, pp. 6-10.
  • Gibbs, G.R. 2007, “Analysing Qualitative Data”, London: SAGE Publications.
  • Gray, A.M., Phillips V.L. and Normand, C. 1996, “The Costs of Nursing Turnover: Evidence from the British National Health Service”, Health Policy, vol. 38, no. 2, pp. 117-28.
  • Jones, C.B. and Gates, M. 2007, “The Costs and Benefits of Nurse Turnover: A Business Case for Nurse Retention”, Online Journal of Issues in Nursing, vol. 12, no. 3.
  • Karahan, A. 2008, “Hastanelerde Liderlik ve Örgütsel Bağlılık Arasındaki İlişkinin İncelenmesi”, Sosyal Bilimler Dergisi, vol. 10, no. 1, pp. 145162.
  • Kavuncubaşı, Ş. and Yıldırım, S. 2010, “Hastane ve Sağlık Kurumları Yönetimi”, Ankara: Siyasal Yayın Dağıtım.
  • Kök, S.B. 2006, “İş Tatmini ve Örgütsel Bağlılığın İncelenmesine Yönelik Bir Araştırma”, İktisadi ve İdari Bilimler Dergisi, vol. 20, no. 1, pp. 291-310.
  • Lester, S. 1999, “An Introduction to Phenomenological Research. Taunton UK: Stan Lester Developments”, http://www.sld.demon.co.uk/resmethy.pdf
  • Michaud, L. 2000, “Turn the Tables on Employee Turnover: Five Keys to Maksimum Employee Retention”, Manage, 52, pp. 26-27.
  • Muchinsky, P.M. and Morrow, P.C. 1980, “A Multidisciplinary Model of Voluntary Employee Turnover”, Journal of Vocational Behavior, vol. 17, no. 3, pp. 263-290.
  • Özata, M. 2004, “Sağlık Bilişim Sistemlerinin Hastane Etkinliğinin Artıtılmasında Yeri ve Önemi: Veri Zarflama Analizine Dayalı Bir Uygulama”, PhD Thesis, Selçuk University: Konya.
  • Özata, M. 2015, “Hastanelerde Görev Yapan Sağlık Çalışanlarının Örgütsel Bağlılık Düzeylerinin Belirlenmesi”, Selçuk Üniversitesi Sosyal Bilimler MYO Dergisi, vol. 18, no. 1, pp. 155-166.
  • Park, T.Y. and Shaw, J.D. 2013, “Turnover Rates and Organizational Performance: A Meta Analysis”, Journal of Applied Psychology, vol. 98, no. 2, pp. 268-309.
  • Peters, R.H. 1986, “Application of Employee Turnover Research Findings to the Underground Mining Industry”, United States Department of the Interior, Bureau of Mines, https://archive.org/details/applicationofem00pete
  • Punch, K.F. 2005, “Sosyal Araştırmalara Giriş: Nicel ve Nitel Yaklaşımlar” (D. Bayrak, H.B. Arslan and Z. Akyüz, Çev.), Ankara: Siyasal Kitabevi.
  • Rochea, M.A., Duffielda, C.M., Homerb, C., Buchanc, J., Dimitrelis, S. 2015, “The Rate and Cost of Nurse Turnover in Australia”, Collegian, vol. 22, no. 4, pp. 353-358.
  • Şimşek, M.Ş., Akgemci, T. and Çelik, A. 2001, “Davranış Bilimlerine Giriş ve Örgütlerde Davranış”, Ankara: Nobel Yayın Dağıtım.
  • Timmerman, P.D. 2008, “The Impact of Individual Reciliency and Leader Trustworthiness on Employees’ Voluntary Turnover Intentions”, PhD Thesis, University of Nebreska.
  • Ukwendu, M.O.E. 1998, “Effects of Satisfaction with Performance Evaluation Systems on Employee Turnover”, PhD Thesis, Nova Southeastern University.
  • Veterans Health Administration (VHA). 2002, “The Business Case for Workforce Stability”, VHA Research Series, USA, http://www.healthleadersmedia.com/pdf/white_papers/wp_vha_120103.pdf
  • Waldman, J.D., Kelly, F., Arora, S. and Smith, H.L. 2004, “The Shocking Cost of Turnover in Health Care”, Health Care Management Review, vol. 29, no. 1, pp. 2-7.
  • Wallace, J.G. 2009, “An Empirical Analysis of Dysfunctional and Functional Voluntary Employee Turnover”, PhD Thesis, Walden University.
  • West, L.S. 2007, “Examining the Relationship between Employee-Superior Conflict and Voluntary Turnover in the Workplace: A Comparison of Companies across Industries”, Ms. Thesis, University of North Texas.
  • Yılmaz, B. and Halıcı, A. 2010, “İşgücü Devir Hızını Etkileyen Etmenler: Sekreterlik Mesleğinde Bir Araştırma”, Uluslararası İktisadi ve İdari İncelemeler Dergisi, vol. 2, no. 4, pp. 93-108.
Toplam 37 adet kaynakça vardır.

Ayrıntılar

Bölüm Articles
Yazarlar

Mustafa Demirkiran Bu kişi benim

Ramazan Erdem

Serap Taskaya

Yayımlanma Tarihi 30 Mart 2016
Yayımlandığı Sayı Yıl 2016 Cilt: 3 Sayı: 1

Kaynak Göster

APA Demirkiran, M., Erdem, R., & Taskaya, S. (2016). REFLECTIONS OF QUALIFIED PERSONNEL TURNOVER TO THE MINISTRY OF HEALTH OF THE REPUBLIC OF TURKEY: A PHENOMENOLOGICAL RESEARCH. Journal of Management Marketing and Logistics, 3(1), 38-49. https://doi.org/10.17261/Pressacademia.2016116528

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