Guest room safety management of resort hotels as destination in Thailand (A case study of Khao Kor District, Phetchabun Province)

Yıl 2017, Cilt: 3 Sayı: 2, 52 - 57, 01.07.2017

Phisunt Tinakhat

https://doi.org/10.24288/jttr.291766

Cited By: 1

Öz

The purpose of this study is to study the satisfaction
level of guest room safety management of resort hotels in Khao Kor District,
Phetchabun Province. A researcher adopted a quantitative methodology used a
questionnaire with the accidentally-met Thai 387 tourists travelling to Khao
Kor District during winter season which is considered as a high season in the
area.  The data from the questionnaire
then is analyzed as descriptive statistics. Some interviews are conducted with
the tourists to have more fruitful information.

General information is analyzed by using descriptive
statistics describing percentages. 
Information on satisfactions of in-room safety management of hotels in
Khao Kor District, Phetchabun Province is analyzed by using mean (X) and
standard deviation (S.D.). The results revealed that the tourists are satisfied
with the good condition and secured-lock guestroom door at most (X = 4.88),
followed by the safe from outside danger of guestroom balcony (X = 4.84), the
good condition and safe from danger of mosquito wire screens and curved steels
(X = 4.74) respectively.  Although the
least satisfaction of the tourists about in-room safety management is light and
well-ventilated guestroom toilets and clean sanitary ware (X=4.05), it is still
in high level. 

Some useful
suggestions from the tourists about the in-room safety management of hotels in
Khao Kor District, Phetchabun Province are the hotels should have a safety
instruction in English and Chinese version because it will be useful for
international tourists in case of emergency, a floor plan and fire exit way
should be clear both picture and wordings so it will be easy to evacuate
safely.  In the meantime, next researcher
should conduct other kinds of hotels in Khao Kor District such as guesthouses
that are quite popular among the tourists to be aware of safety management may
have.  

Anahtar Kelimeler

Guest room, Resort Hotel, Safety Management, Satisfaction

Kaynakça

• Pradit, R. & Pampasit, R. (2014) Potentials and Opportunities in Tourism Development of Khao Kor Sub-District, Phetchabun Province. Journal of Social Science, 10(2). 127- 149.