Tourism in the organizational structures of metropolitan municipalities

Year 2019, Volume: 5 Issue: 1, 17 - 26, 01.01.2019

Serkan Polat

https://doi.org/10.24288/jttr.492013

Abstract

The
purpose of this study is to determine whether a unit related to tourism is
included in the organizational structures of metropolitan municipalities.
Tourism attracts the attention of many developed and developing countries
because of the participation of more than 1 billion 300 million people in 2017
and being one of the fastest growing and developing sectors in the world.
Nevertheless, the competition among the tourism destinations continue to be
intense. One way of achieving superiority against competing tourism
destinations in this competition is to satisfy the tourists who prefer the
destination to the highest possible level. The local people of a tourism
destination need fundamental elements such as eating-drinking, entertainment,
public transportation, cleaning, life and property security, communication and
information in the place where they live the visitors also need these elements
as much as the local people. At this point, municipalities have great
responsibilities as local administrative units. According to the Culture and
Tourism Ministry data, in 2017, the number of tourists coming to Turkey is
about 38 million people. According to the World Tourism Organization, in 2017,
Turkey is ranked 8th among the most visited countries in the world. Nearly 60%
of the visitors come only to Istanbul and Antalya. Together with other
metropolitan cities, this ratio approaches 80%. In this context, the
organizational structures of the 30 metropolitan municipalities hosting such a
large number of visitors will be examined on the official internet addresses
and it will be determined whether they have a tourism related unit.

Keywords

Organizational Structure, Metropolitan Municipality, Local Authorities, Tourism

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