Yıl 2019, Cilt 5 , Sayı 2, Sayfalar 228 - 238 2019-03-15

Impact of communication satisfaction and work-life balance on employee turnover intention

Mohamed Kamal Abdien [1]

This study aims to investigate communication satisfaction (CS) and work-life balance (WLB) among employees in hotels. Additionally, it aims to identify their impact on employee turnover intention (ETI). Data was derived from 515 employees using a validated questionnaire.  A stratified random sampling technique is employed to select the hotels from five regions. Correlation and regression tests are used to test the impact of two independent variables; CS and WLB on one dependent variable; ETI. Results indicated that communication climate, supervisory communication, co-workers communication, organizational integration, personal feedback and media quality are essential dimension of CS that influence significantly and negatively on ETI.  The study also found that schedule flexibility, job autonomy and manger's support are essential dimensions of WLB that influence significantly and negatively on ETI. 

employee turnover intention, communication satisfaction, work-life balance, Egypt
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Birincil Dil en
Konular Sosyal
Bölüm Makaleler

Orcid: 0000-0001-6452-0476
Yazar: Mohamed Kamal Abdien (Sorumlu Yazar)
Kurum: Faculty of Tourism and Hotels, Alexandria university
Ülke: Egypt


Yayımlanma Tarihi : 15 Mart 2019

Bibtex @konferans bildirisi { jttr526678, journal = {Journal of Tourism Theory and Research}, issn = {}, eissn = {2458-7583}, address = {}, publisher = {Mahmut DEMİR}, year = {2019}, volume = {5}, pages = {228 - 238}, doi = {10.24288/jttr.526678}, title = {Impact of communication satisfaction and work-life balance on employee turnover intention}, key = {cite}, author = {Abdien, Mohamed} }
APA Abdien, M . (2019). Impact of communication satisfaction and work-life balance on employee turnover intention. Journal of Tourism Theory and Research , 5 (2) , 228-238 . DOI: 10.24288/jttr.526678
MLA Abdien, M . "Impact of communication satisfaction and work-life balance on employee turnover intention". Journal of Tourism Theory and Research 5 (2019 ): 228-238 <https://dergipark.org.tr/tr/pub/jttr/issue/43713/526678>
Chicago Abdien, M . "Impact of communication satisfaction and work-life balance on employee turnover intention". Journal of Tourism Theory and Research 5 (2019 ): 228-238
RIS TY - JOUR T1 - Impact of communication satisfaction and work-life balance on employee turnover intention AU - Mohamed Kamal Abdien Y1 - 2019 PY - 2019 N1 - doi: 10.24288/jttr.526678 DO - 10.24288/jttr.526678 T2 - Journal of Tourism Theory and Research JF - Journal JO - JOR SP - 228 EP - 238 VL - 5 IS - 2 SN - -2458-7583 M3 - doi: 10.24288/jttr.526678 UR - https://doi.org/10.24288/jttr.526678 Y2 - 2019 ER -
EndNote %0 Journal of Tourism Theory and Research Impact of communication satisfaction and work-life balance on employee turnover intention %A Mohamed Kamal Abdien %T Impact of communication satisfaction and work-life balance on employee turnover intention %D 2019 %J Journal of Tourism Theory and Research %P -2458-7583 %V 5 %N 2 %R doi: 10.24288/jttr.526678 %U 10.24288/jttr.526678
ISNAD Abdien, Mohamed . "Impact of communication satisfaction and work-life balance on employee turnover intention". Journal of Tourism Theory and Research 5 / 2 (Mart 2019): 228-238 . https://doi.org/10.24288/jttr.526678
AMA Abdien M . Impact of communication satisfaction and work-life balance on employee turnover intention. Journal of Tourism Theory and Research. 2019; 5(2): 228-238.
Vancouver Abdien M . Impact of communication satisfaction and work-life balance on employee turnover intention. Journal of Tourism Theory and Research. 2019; 5(2): 238-228.