Öz
AIM: This study aims to determine, the accessibility of
physically disabled persons to community pharmacy. Other
objectives are understanding the sensitivity of pharmacists to
disability and pharmacists’ desire to change.
METHOD: A web survey is used to collect the data. Survey
questions are prepared by the researchers which includes
demographic information and 14 open and/or closed ended
questions related to pharmacy size, location, suitability of
pharmacy placement and pharmacists knowledge on disabled
laws and etc. In 2011 a priliminary face to face survey had been
performed in Kayışdağı-Atasehir region. Then in 2012 wider
spread survey was performed via web, through all pharmacies of
İstanbul and the data of web survey was collected in two months
at January-March, 2012.
RESULTS: The survey applied to community pharmacists; over
50% of the pharmacists have declared that their pharmacies are
not suitable for access by disabled people. 91% of pharmacies’
placement area found to be satisfactory as meter square.
Pharmacists believe that necessary arrangements are needed
and the responsibility belongs to the government agencies.
However, only 41% of pharmacists are aware of the legal
arrangements for disabled citizens. 27% of community
pharmacists stated that, their pharmacies have fully compatible
and 54% of them pointed out that their pharmacy have some
deficiencies in habitat.
CONCLUSION: It has been found that community
pharmacies are partly accesible for phsically disabled people.
This condition is not only pharmacy related, but also caused
by many architectural problems in the neighbourhood of
pharmacy. It appears that, presence of legislations could not
solve the architectural problems itself. Primarily standard
measurements should be implemented by government
authorities. However, legislation implementions may not
enough for and education is needed to improve the thoughts
and behaviours of public and health professionals.
KEY WORDS: disability, accessibility to pharmacy,
pharmacy, patient satisfaction
Anahtar Kelimeler
disability accessibility to pharmacy pharmacy patient satisfaction
Kaynakça
- World report on disability, 2011, WHO, Available from http:// whqlibdoc.who.int/publications/2011/9789240685215_eng.pdf?ua=1 (accessed 27 January 2014)
- Available from http://www.worldbank.org/en/topic/ (accessed 27 January 2014)
- Turkish Disability Act, Available from http://www.ozida.gov.tr/ ENG/?menu=legislation&sayfa=act (accessed 27 January 2014)
- Convention on the Rights of Persons with Disabilities, Available from http://www.un.org/disabilities/convention/conventionfull.shtml , (accessed 27 January 2014)
- Health Topics,Disabilities, Available from http://www.who.int/topics/ disabilities/en/ (accessed 27 January 2014)
- Barbotte E, Guillemin F, Chau N. Prevalence of impairments, disabilities, handicaps and quality of life in the general population: a review of recent literature. Bul of the World Health Organ, 2001, 79: 1047–55.
- Turkish Disability Survey Available from http://www.ozida.gov.tr/ arastirma/tr_ozurluler_arastirmasi/graf.pdf (accessed 27 January 2014)
- Dünya Engelliler Vakfı, Engelsiz Şehir Tasarım Raporu Available from http://www.devturkiye.org/Projeler/Engelsiz-Sehir-Planlamasi/ Engelsiz-Sehir-Tasarim-Raporu/?phpMyAdmin=rljdgPQ20IOfLkB3P kJ1V2hi3ya (accessed 27 January 2014)
- Matthews MH, Vujakovic P. Private worlds and public places: mapping the environmental values of wheelchair users. Environment and Planning. 1995; 27, 1069-83.
- Gümüş DÇ. “The attitudes of responsible local agencies towards disability”, Thesis for the graduate school of natural and applied scıences, Middle East Technical University, Ankara, 2008.
- Acknowledgement: Thanks to Istanbul Chamber of Pharmacists (ICP) and Pharm. Semih Güngör for their support and approval. lerin %91 ‘inde metrekare alanın uygun olduğu anlaşılmaktadır. Resmi otoritenin sorumlu olduğu ve yeni düzenlemelere ihtiyaç duyulduğu vurgulanmıştır. Bununla birlikte eczacıların, sadece %41’i engelli hastalar için yapılan düzenlemelerden haberdardırlar. Eczacıların %27’si eczanelerinin çevresinin tamamen uygun olduğunu, %54’ü ise eksiklerinin bulunduğunu belirtmişlerdir. SONUÇ: Eczanelerin engelli hastalar için kısmen erişelibilir olduğu sonucuna ulaşılmıştır. Bu durumun sadece eczaneyle ya da eczacıyla alakalı olmadığı, eczanenin çevresinden kaynaklı bazı yapısal faktörlerin durumu etkilediği tespit edilmiştir. Gerekliliklerin yerine getirilmesi resmi otoritenin uygulamalarına bağlıdır. Ancak, mevzuat uygulamları yeterli gözükmemektedir. Eğitim ile halkın ve sağlık personellerinin konuyla ilgili düşüncelerinin ve davranışlarının geliştirilmesi gerekmektedir. ANAHTAR KELİMELER: engellilik, engellilerin eczaneye erişimi, eczane, hasta memnuniyeti
Öz
Kaynakça
- World report on disability, 2011, WHO, Available from http:// whqlibdoc.who.int/publications/2011/9789240685215_eng.pdf?ua=1 (accessed 27 January 2014)
- Available from http://www.worldbank.org/en/topic/ (accessed 27 January 2014)
- Turkish Disability Act, Available from http://www.ozida.gov.tr/ ENG/?menu=legislation&sayfa=act (accessed 27 January 2014)
- Convention on the Rights of Persons with Disabilities, Available from http://www.un.org/disabilities/convention/conventionfull.shtml , (accessed 27 January 2014)
- Health Topics,Disabilities, Available from http://www.who.int/topics/ disabilities/en/ (accessed 27 January 2014)
- Barbotte E, Guillemin F, Chau N. Prevalence of impairments, disabilities, handicaps and quality of life in the general population: a review of recent literature. Bul of the World Health Organ, 2001, 79: 1047–55.
- Turkish Disability Survey Available from http://www.ozida.gov.tr/ arastirma/tr_ozurluler_arastirmasi/graf.pdf (accessed 27 January 2014)
- Dünya Engelliler Vakfı, Engelsiz Şehir Tasarım Raporu Available from http://www.devturkiye.org/Projeler/Engelsiz-Sehir-Planlamasi/ Engelsiz-Sehir-Tasarim-Raporu/?phpMyAdmin=rljdgPQ20IOfLkB3P kJ1V2hi3ya (accessed 27 January 2014)
- Matthews MH, Vujakovic P. Private worlds and public places: mapping the environmental values of wheelchair users. Environment and Planning. 1995; 27, 1069-83.
- Gümüş DÇ. “The attitudes of responsible local agencies towards disability”, Thesis for the graduate school of natural and applied scıences, Middle East Technical University, Ankara, 2008.
- Acknowledgement: Thanks to Istanbul Chamber of Pharmacists (ICP) and Pharm. Semih Güngör for their support and approval. lerin %91 ‘inde metrekare alanın uygun olduğu anlaşılmaktadır. Resmi otoritenin sorumlu olduğu ve yeni düzenlemelere ihtiyaç duyulduğu vurgulanmıştır. Bununla birlikte eczacıların, sadece %41’i engelli hastalar için yapılan düzenlemelerden haberdardırlar. Eczacıların %27’si eczanelerinin çevresinin tamamen uygun olduğunu, %54’ü ise eksiklerinin bulunduğunu belirtmişlerdir. SONUÇ: Eczanelerin engelli hastalar için kısmen erişelibilir olduğu sonucuna ulaşılmıştır. Bu durumun sadece eczaneyle ya da eczacıyla alakalı olmadığı, eczanenin çevresinden kaynaklı bazı yapısal faktörlerin durumu etkilediği tespit edilmiştir. Gerekliliklerin yerine getirilmesi resmi otoritenin uygulamalarına bağlıdır. Ancak, mevzuat uygulamları yeterli gözükmemektedir. Eğitim ile halkın ve sağlık personellerinin konuyla ilgili düşüncelerinin ve davranışlarının geliştirilmesi gerekmektedir. ANAHTAR KELİMELER: engellilik, engellilerin eczaneye erişimi, eczane, hasta memnuniyeti
Ayrıntılar
| Birincil Dil | İngilizce |
|---|---|
| Bölüm | Makaleler |
| Yazarlar | |
| Yayımlanma Tarihi | 16 Mayıs 2014 |
| Yayımlandığı Sayı | Yıl 2014 Cilt: 18 Sayı: 2 |